Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Directs the activities of software applications development team including:
Manages the development, installation, and maintenance of computer programs for business applications.
Directs and coordinates activities related to the design, development and implementation of software operating systems.
Establishes programming standards and program documentation requirements.
Reviews current status of system applications and prepares recommendations for improvements and resolution of errors.
Manages the technical programming and database development.
Manages the business activities and financial reporting of area.
All other duties as assigned.
Requirements:
Cobol, SQL, and Team Lead / Management Experience
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Network Engineer for downtown Boston firm! in BOSTON, MA
Growing IT department with a large law firm is seeking a Sr. Network Engineer who will support the LAN, WAN and hardware and software related to the network and networked computers, troubleshoot and maintain the network infrastructure and computer peripherals. This is a permanent position with excellent benefits and bonus potential in a top notch work environment.
Experience: * Three plus years experience with Microsoft Windows 2000/2003 Server products including administering a domain, DHCP, DNS, and print and file servers.
* Demonstrated ability to recommend and follow operations center process and practice.
* Excellent written and verbal communication skills along with strong interpersonal skills.
* Good organizational skills including record keeping, data collection and system information
* The ability to work effectively under pressure on multiple projects.
* The ability to work after hours as project demands may require.
* Work frequently requires more than 40 hours per week to perform the essential duties of the position
* Applicants interested in applying to this position should email resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: * Three plus years experience with Microsoft Windows 2000/2003 Server products including administering a domain, DHCP, DNS, and print and file servers.
* Demonstrated ability to recommend and follow operations center process and practice.
* Excellent written and verbal communication skills along with strong interpersonal skills.
* Good organizational skills including record keeping, data collection and system information
* The ability to work effectively under pressure on multiple projects.
* The ability to work after hours as project demands may require.
* Work frequently requires more than 40 hours per week to perform the essential duties of the position
* Applicants interested in applying to this position should email resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Configuration Management Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Act as part of a team maintaining a complex and integrated client/server application environment with Windows and UNIX servers located in multiple locations around the country.
Provide second and third level support for applications on a Microsoft Windows platform, including Cognos, OIT Docfinity, Sybase EA Server, and Tomcat. Support the application lifecycle, from development through production support.
Create/maintain high quality documentation/procedures covering the application infrastructure
Write programs/scripts to automate application log management, configuration file updates, and deployment processes.
Analyze new versions of applications to identify how changes would affect the environment. Plan and execute the implementation of applications upgrades.
Other duties as assigned.
Education and Typical Years of Experience: REQUIRED:
(MINIMUM)
Have a minimum of 2 year of relevant experience.
Experience with server support in a Windows environment.
Experience with Internet technologies.
Strong skills with multiple scripting technologies such as batch files, Perl, WSH, or VBScript.
Excellent troubleshooting skills and attention to detail.
Be willing to work hours necessary to successfully accomplish assigned tasks.
Have excellent organizational and written communication skills.
Enjoy working in a fast-paced, production-oriented environment and be able to handle stress.
Specific Requirements: PREFERRED:
BS/BA degree, preferably in a technical field.
MCSA/MCSE or other relevant industry certifications.
Experience with UNIX systems
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Education and Typical Years of Experience: REQUIRED:
(MINIMUM)
Specific Requirements: PREFERRED:
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Change Management Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
The Change Management Lead will focus on:
Defining and deploying an overall approach to gathering, validating and ensuring effective deployment of customer requirements for changes in systems, policies, processes, etc.
Assessing internal and customer organizational training needs using appropriate methodologies
Leading creation of new or revised existing training materials
Delivering training strategies
Managing communication and Change Management planning
Building and deploying appropriate internal capabilities, Change Management programs and on-going customer support
Handling customer concerns in a professional and courteous manner as well as documenting all issues, resolution and follow-up actions taken on behalf of clients
Requirements:
A minimum of 3 - 5 years of progressively responsible experience in internal consulting business transformation or a Change Management role
Proven Change Management and IT experience with some healthcare industry background., is a plus
Proven ability to develop and implement success measures around Change Management strategies and solutions
Must have substantial experience, training / applied knowledge of methodologies and tools in several of the following areas: Business Transformation, Six Sigma, Strategic Planning, Organizational Design and Development, Change Management and Facilitation, Employee Customer Communications and Performance & Customer Experience Measurement, Analysis and Management
Excellent understanding and experience working in customer facing environments as part of a consulting, implementation or client delivery team
Excellent interpersonal, oral and written communication skills
Strong facilitation skills
Strong influencing and internal ?selling? skills
Strong project management skills
Six Sigma training to greenbelt level is a plus
Ability to decipher complex scheduling constraints into a seamless scheduling solution
Ability to accommodate short term deliverables and their variances into established SLA's
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
The Change Management Lead will focus on:
Requirements:
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Quality Assurance Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Works under general supervision
Leads system and user acceptance testing with client involvement
Provides guidance and assistance to testing staff
Oversees creation and implementation of testing plan
Participates in testing, across multiple project organizations to meet multiple requirements (i.e. functional, stress, endurance, integration, etc.).
Develop test case scenarios for unit, system, integration, user acceptance, and parallel testing.
Document testing results including incorporation of appropriate artifacts
Document defects and track them through successful resolution
Responsible for the creation of testing deliverables (i.e. approaches, plans, cases, results, metrics)
Travel as needed (% dependent on project)
Degree preferred, but significant experience can substitute
Experience with Medicaid or Healthcare processing systems desired, especially in the area of Claims processing, Provider or Reference
Experience with HIPAA transaction processing
ICD9 and 10 Code orientation
Familiarity with project work plan software, and tracking systems
Prior experience with iterative development projects and/or RUP methodology
Familiarity with standard concepts, practices, and procedures within the healthcare field
Knowledge of the full development lifecycle, testing large-scale development projects
Experience in a data processing development/operation environment
Testing environment experience and knowledge
Must be able to work independently, as well as part of a team
Must have an excellent ability to communicate (both verbal and written) with both technical and non-technical staff and clients
Strong deadline and task management skills
Sound discretionary judgment skills
Background in Quality Control, Testing, and/or Validation of large-scale software development projects
Experience with automated testing tools (Segue, Rational, Golden, Mercury, etc.).
Experience working in a structured project management environment
Experience with an object-oriented design project
Experience with RDBMS (Oracle, SQL)
Knowledge of accurately reporting and tracking defects throughout the development life cycle
Strong analysis skills
Prior experience interfacing with customers
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Works under general supervision
Leads system and user acceptance testing with client involvement
Provides guidance and assistance to testing staff
Oversees creation and implementation of testing plan
Participates in testing, across multiple project organizations to meet multiple requirements (i.e. functional, stress, endurance, integration, etc.).
Develop test case scenarios for unit, system, integration, user acceptance, and parallel testing.
Document testing results including incorporation of appropriate artifacts
Document defects and track them through successful resolution
Responsible for the creation of testing deliverables (i.e. approaches, plans, cases, results, metrics)
Travel as needed (% dependent on project)
Degree preferred, but significant experience can substitute
Experience with Medicaid or Healthcare processing systems desired, especially in the area of Claims processing, Provider or Reference
Experience with HIPAA transaction processing
ICD9 and 10 Code orientation
Familiarity with project work plan software, and tracking systems
Prior experience with iterative development projects and/or RUP methodology
Familiarity with standard concepts, practices, and procedures within the healthcare field
Knowledge of the full development lifecycle, testing large-scale development projects
Experience in a data processing development/operation environment
Testing environment experience and knowledge
Must be able to work independently, as well as part of a team
Must have an excellent ability to communicate (both verbal and written) with both technical and non-technical staff and clients
Strong deadline and task management skills
Sound discretionary judgment skills
Background in Quality Control, Testing, and/or Validation of large-scale software development projects
Experience with automated testing tools (Segue, Rational, Golden, Mercury, etc.).
Experience working in a structured project management environment
Experience with an object-oriented design project
Experience with RDBMS (Oracle, SQL)
Knowledge of accurately reporting and tracking defects throughout the development life cycle
Strong analysis skills
Prior experience interfacing with customers
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator for expanding team! in Boston, MA
Great opportunity for an experienced Network Administrator who has extensive experience with Windows servers, Exchange and Active Directory. Will work as part of a team maintaining servers as well as desktop support administration. This position will require some management of the helpdesk team as well as a chance to take ownership of the network and make recommendations as needed. This is a direct hire position with benefits and bonus potential.
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
We have an IMMEDIATE need for a Desktop Support Field Technician.
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Microsoft SQL Server Database Developer in Boston, MA
Downtown Boston Financial Services firm is searching for a talented SQL Server Developer to join their permanent IT staff. The successful candidate will play a key role in developing, supporting and maintaining new and existing applications for the financial services firm. Other main responsibilities include: creating reports in Crystal Reports and creating user-defined SQL queries, stored procedures, and functions.
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
Top flight JAVA DEVELOPER in BOSTON, MA
Highly visible company with downtown Boston office is looking for 2 solid java developers to join their permanent full time staff. The lead role is ideal for a Java, J2EE application developer with strategic vision to plan large scale projects for the local teams. The second role is perfect for Java developer with confidence in his/ her skills who wants to have their technical opinions heard and see the results or their hard work.
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Learn .Net on the job: Entry to Mid .Net Developer in BOSTON, MA
National mixed media giant is searching for an entry to mid level .Net Developer to join their small but talented web application development team. If you have a proven ability in ASP.NET, VB.Net and SQL and you want to earn a chance to lead a team or grow your career towards hands on leadership then apply now. Experience developing content management systems is highly desired.
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Learn JAVA on the job: Entry level Java Developer in Boston, MA
Well funded technology startup is searching for an exceptional Entry level java developer to join their full time staff in the Boston office. This is an outstanding opportunity to join a team of senior java developers who can teach and mentor you as you grow your skills. Casual, yet very professional work environment.
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
Entry Level IT Generalist in Boston, MA
The Entry-Level IT Generalist is responsible for the day-to-day operations of our client's technology systems and infrastructure. This position requires knowledge of client- and server-side systems required for daily success of the client. The IT Generalist is the first responder for all technical support needs, and provides troubleshooting for hardware, software, voice and data systems. This position maintains current documentation for data control, training, security, IT inventory, licensing, and other IT administrative procedures. The Entry-Level IT Generalist reports to the Director of Information Technology.
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
HTML Support Specialist in Boston, MA
Small privately owned Media company owned by a stable, much larger corporation is looking to immediately fill a permanent position for an HTML Support Specialist. The company couldn't be located in a more perfect location right next to South Station in downtown Boston. Excellent full time benefits with paid vacation, holidays, sick time, and a very competitive salary.
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in Boston, MA
We’re looking for a detail-oriented development lead with 6 plus years of experience to run and grow our technology practice. The lead developer will manage multiple projects and interact with designers and the development team as a hands-on project leader. The lead developer will create and maintain technical project schedules and communicate changes to the team. In addition to excellent written and verbal communication skills the following requirements must also be met:
6+ ears experience
Team / Project management experience
Strong hands-on experience with a combination of the following technologies and languages (In order of importance):
Java/JSP/Servlets/Struts/Spring/Hibernate
HTML, CSS & X-Browser Compatibility
SQL: MySQL/MS SQL/Oracle
PHP
JavaScript
XML/XSL
Flash/ActionScript 2.0
Solid working knowledge of Linux and Windows environments
Understanding of / experience with CMS and CRM Systems
A can-do attitude<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Advanced Java, Advanced Ajax, Advanced PHP, Intermediate MS SQL Server, Advanced Java Servlets, Intermediate JSP - (Java Server Page),
To Apply to this job go to http://www.GadBall.com or click here
6+ ears experience
Team / Project management experience
Strong hands-on experience with a combination of the following technologies and languages (In order of importance):
Java/JSP/Servlets/Struts/Spring/Hibernate
HTML, CSS & X-Browser Compatibility
SQL: MySQL/MS SQL/Oracle
PHP
JavaScript
XML/XSL
Flash/ActionScript 2.0
Solid working knowledge of Linux and Windows environments
Understanding of / experience with CMS and CRM Systems
A can-do attitude<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Advanced Java, Advanced Ajax, Advanced PHP, Intermediate MS SQL Server, Advanced Java Servlets, Intermediate JSP - (Java Server Page),
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator for expanding team! in Boston, MA
Great opportunity for an experienced Network Administrator who has extensive experience with Windows servers, Exchange and Active Directory. Will work as part of a team maintaining servers as well as desktop support administration. This position will require some management of the helpdesk team as well as a chance to take ownership of the network and make recommendations as needed. This is a direct hire position with benefits and bonus potential.
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Network Engineer for downtown Boston firm! in BOSTON, MA
Growing IT department with a large law firm is seeking a Sr. Network Engineer who will support the LAN, WAN and hardware and software related to the network and networked computers, troubleshoot and maintain the network infrastructure and computer peripherals. This is a permanent position with excellent benefits and bonus potential in a top notch work environment.
Experience: * Three plus years experience with Microsoft Windows 2000/2003 Server products including administering a domain, DHCP, DNS, and print and file servers.
* Demonstrated ability to recommend and follow operations center process and practice.
* Excellent written and verbal communication skills along with strong interpersonal skills.
* Good organizational skills including record keeping, data collection and system information
* The ability to work effectively under pressure on multiple projects.
* The ability to work after hours as project demands may require.
* Work frequently requires more than 40 hours per week to perform the essential duties of the position
* Applicants interested in applying to this position should email resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: * Three plus years experience with Microsoft Windows 2000/2003 Server products including administering a domain, DHCP, DNS, and print and file servers.
* Demonstrated ability to recommend and follow operations center process and practice.
* Excellent written and verbal communication skills along with strong interpersonal skills.
* Good organizational skills including record keeping, data collection and system information
* The ability to work effectively under pressure on multiple projects.
* The ability to work after hours as project demands may require.
* Work frequently requires more than 40 hours per week to perform the essential duties of the position
* Applicants interested in applying to this position should email resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Microsoft SQL Server Database Developer in Boston, MA
Downtown Boston Financial Services firm is searching for a talented SQL Server Developer to join their permanent IT staff. The successful candidate will play a key role in developing, supporting and maintaining new and existing applications for the financial services firm. Other main responsibilities include: creating reports in Crystal Reports and creating user-defined SQL queries, stored procedures, and functions.
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
Web Project Manager in Boston, MA
Web project manager needed to work onsite for a Boston based luxury lifestyle provider. The company is currently working on a site redesign project and looking to replace someone on the staff for a few months. Work will be on finalizing the conceptual design & information architecture, defining requirements, getting user feedback on prototypes, and building/testing functionality. The project manager must have managed significant web development projects for consumer businesses in the past and have 5+ years experience in a manager/associate director role. The person will assume responsibility for facilitating the process, acting as the liaison between business owners and the tech team, translating business/design discussions into business requirements, developing project plans and making sure the project stays on track, as well as interfacing with our web design agency. Experience working with online communities and or luxury/lifestyle consumer web sites is ideal. This opportunity will turn into a permanent position for the right person.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience managing a site redesign
To Apply to this job go to http://www.GadBall.com or click here
Experience: Experience managing a site redesign
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
We have an IMMEDIATE need for a Desktop Support Field Technician.
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Top flight JAVA DEVELOPER in BOSTON, MA
Highly visible company with downtown Boston office is looking for 2 solid java developers to join their permanent full time staff. The lead role is ideal for a Java, J2EE application developer with strategic vision to plan large scale projects for the local teams. The second role is perfect for Java developer with confidence in his/ her skills who wants to have their technical opinions heard and see the results or their hard work.
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Learn .Net on the job: Entry to Mid .Net Developer in BOSTON, MA
National mixed media giant is searching for an entry to mid level .Net Developer to join their small but talented web application development team. If you have a proven ability in ASP.NET, VB.Net and SQL and you want to earn a chance to lead a team or grow your career towards hands on leadership then apply now. Experience developing content management systems is highly desired.
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
HTML Support Specialist in Boston, MA
Small privately owned Media company owned by a stable, much larger corporation is looking to immediately fill a permanent position for an HTML Support Specialist. The company couldn't be located in a more perfect location right next to South Station in downtown Boston. Excellent full time benefits with paid vacation, holidays, sick time, and a very competitive salary.
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Learn JAVA on the job: Entry level Java Developer in Boston, MA
Well funded technology startup is searching for an exceptional Entry level java developer to join their full time staff in the Boston office. This is an outstanding opportunity to join a team of senior java developers who can teach and mentor you as you grow your skills. Casual, yet very professional work environment.
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
A major client of ours is seeking a qualified candidate to become part of the team responsible for day to day support, problem resolution, monitoring and maintenance of desktops, LAN, WAN and e-mail systems in their Boston MA office.
RESPONSIBILITIES
• Provide system administration for file, print, e-mail and application servers in a Linux and Netware environment.
• Maintain and support phones/PBX equipment.
• Maintain, install and troubleshoot Windows, Linux and Netware-based network servers. This will include hardware and software installations, upgrades, backups, troubleshooting and data restoration.
• Assist and independently deploy special projects and network implementations.
• Perform other duties as needed.
A significant portion of the time spent in this position will be assisting with end-user problems, with the remaining time spread over the remaining areas listed above. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Applicants for this position should possess the following:
• Customer support focus
• Excellent communication skill, written and oral
• Ability to interact with and assist a wide range of end users
• Ability to work well within a team
• Ability to handle multiple and conflicting priorities and workloads
• Ability to work independently, take responsibility, and follow-through
• Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments.
• Three or more years of end-user support experience.
• Three or more years of server, LAN or WAN support experience.
• Experience with Windows NT/2000/XP.
• Novell 6.X/GroupWise experience preferred (Certified Novell Administrator or equivalent preferred).
• RedHat/SUSE Linux experience preferred (RH Certified Technician or equivalent preferred).
To Apply to this job go to http://www.GadBall.com or click here
RESPONSIBILITIES
• Provide system administration for file, print, e-mail and application servers in a Linux and Netware environment.
• Maintain and support phones/PBX equipment.
• Maintain, install and troubleshoot Windows, Linux and Netware-based network servers. This will include hardware and software installations, upgrades, backups, troubleshooting and data restoration.
• Assist and independently deploy special projects and network implementations.
• Perform other duties as needed.
A significant portion of the time spent in this position will be assisting with end-user problems, with the remaining time spread over the remaining areas listed above. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Applicants for this position should possess the following:
• Customer support focus
• Excellent communication skill, written and oral
• Ability to interact with and assist a wide range of end users
• Ability to work well within a team
• Ability to handle multiple and conflicting priorities and workloads
• Ability to work independently, take responsibility, and follow-through
• Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments.
• Three or more years of end-user support experience.
• Three or more years of server, LAN or WAN support experience.
• Experience with Windows NT/2000/XP.
• Novell 6.X/GroupWise experience preferred (Certified Novell Administrator or equivalent preferred).
• RedHat/SUSE Linux experience preferred (RH Certified Technician or equivalent preferred).
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in BOSTON, MA
One of our Professional Services clients has an immediate need for a Desktop Support Specialist.
The Desktop Support Specialist will provide 2nd tier support for hardware calls escalated from the helpdesk.
Major responsibilities include: Perform hardware diagnostics and coordinate repairs in a timely fashion to ensure customer satisfaction; install, test troubleshoot, repair, move, change-out, maintain and upgrade PC’s, laptops, printers and other peripherals; participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects; responsible for all new hire setups, departures and changes and conference room setups. In addition, the Specialist will familiarize users on basic hardware and peripheral device operations and will follow the proper procedures for the disposal of all hardware and peripherals.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements: Associates Degree and 1-2 years of related experience in a PC based support role. Solid hardware troubleshooting skills. Must have experience troubleshooting desktop and laptop hardware, HP Laser Jet printers, PDA’s and network connectivity issues. Knowledge of Windows 98/2000/XP and Microsoft Office. Familiarity with Ghost image creation software. Excellent customer service skills and the ability to work in a team oriented atmosphere.
To Apply to this job go to http://www.GadBall.com or click here
The Desktop Support Specialist will provide 2nd tier support for hardware calls escalated from the helpdesk.
Major responsibilities include: Perform hardware diagnostics and coordinate repairs in a timely fashion to ensure customer satisfaction; install, test troubleshoot, repair, move, change-out, maintain and upgrade PC’s, laptops, printers and other peripherals; participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects; responsible for all new hire setups, departures and changes and conference room setups. In addition, the Specialist will familiarize users on basic hardware and peripheral device operations and will follow the proper procedures for the disposal of all hardware and peripherals.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements: Associates Degree and 1-2 years of related experience in a PC based support role. Solid hardware troubleshooting skills. Must have experience troubleshooting desktop and laptop hardware, HP Laser Jet printers, PDA’s and network connectivity issues. Knowledge of Windows 98/2000/XP and Microsoft Office. Familiarity with Ghost image creation software. Excellent customer service skills and the ability to work in a team oriented atmosphere.
To Apply to this job go to http://www.GadBall.com or click here
Entry Level IT Generalist in Boston, MA
The Entry-Level IT Generalist is responsible for the day-to-day operations of our client's technology systems and infrastructure. This position requires knowledge of client- and server-side systems required for daily success of the client. The IT Generalist is the first responder for all technical support needs, and provides troubleshooting for hardware, software, voice and data systems. This position maintains current documentation for data control, training, security, IT inventory, licensing, and other IT administrative procedures. The Entry-Level IT Generalist reports to the Director of Information Technology.
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in Boston, MA
We’re looking for a detail-oriented development lead with 6 plus years of experience to run and grow our technology practice. The lead developer will manage multiple projects and interact with designers and the development team as a hands-on project leader. The lead developer will create and maintain technical project schedules and communicate changes to the team. In addition to excellent written and verbal communication skills the following requirements must also be met:
6+ ears experience
Team / Project management experience
Strong hands-on experience with a combination of the following technologies and languages (In order of importance):
Java/JSP/Servlets/Struts/Spring/Hibernate
HTML, CSS & X-Browser Compatibility
SQL: MySQL/MS SQL/Oracle
PHP
JavaScript
XML/XSL
Flash/ActionScript 2.0
Solid working knowledge of Linux and Windows environments
Understanding of / experience with CMS and CRM Systems
A can-do attitude<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Advanced Java, Advanced Ajax, Advanced PHP, Intermediate MS SQL Server, Advanced Java Servlets, Intermediate JSP - (Java Server Page),
To Apply to this job go to http://www.GadBall.com or click here
6+ ears experience
Team / Project management experience
Strong hands-on experience with a combination of the following technologies and languages (In order of importance):
Java/JSP/Servlets/Struts/Spring/Hibernate
HTML, CSS & X-Browser Compatibility
SQL: MySQL/MS SQL/Oracle
PHP
JavaScript
XML/XSL
Flash/ActionScript 2.0
Solid working knowledge of Linux and Windows environments
Understanding of / experience with CMS and CRM Systems
A can-do attitude<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Advanced Java, Advanced Ajax, Advanced PHP, Intermediate MS SQL Server, Advanced Java Servlets, Intermediate JSP - (Java Server Page),
To Apply to this job go to http://www.GadBall.com or click here
Web Project Manager in Boston, MA
Web project manager needed to work onsite for a Boston based luxury lifestyle provider. The company is currently working on a site redesign project and looking to replace someone on the staff for a few months. Work will be on finalizing the conceptual design & information architecture, defining requirements, getting user feedback on prototypes, and building/testing functionality. The project manager must have managed significant web development projects for consumer businesses in the past and have 5+ years experience in a manager/associate director role. The person will assume responsibility for facilitating the process, acting as the liaison between business owners and the tech team, translating business/design discussions into business requirements, developing project plans and making sure the project stays on track, as well as interfacing with our web design agency. Experience working with online communities and or luxury/lifestyle consumer web sites is ideal. This opportunity will turn into a permanent position for the right person.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience managing a site redesign
To Apply to this job go to http://www.GadBall.com or click here
Experience: Experience managing a site redesign
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in BOSTON, MA
One of our Professional Services clients has an immediate need for a Desktop Support Specialist.
The Desktop Support Specialist will provide 2nd tier support for hardware calls escalated from the helpdesk.
Major responsibilities include: Perform hardware diagnostics and coordinate repairs in a timely fashion to ensure customer satisfaction; install, test troubleshoot, repair, move, change-out, maintain and upgrade PC’s, laptops, printers and other peripherals; participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects; responsible for all new hire setups, departures and changes and conference room setups. In addition, the Specialist will familiarize users on basic hardware and peripheral device operations and will follow the proper procedures for the disposal of all hardware and peripherals.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements: Associates Degree and 1-2 years of related experience in a PC based support role. Solid hardware troubleshooting skills. Must have experience troubleshooting desktop and laptop hardware, HP Laser Jet printers, PDA’s and network connectivity issues. Knowledge of Windows 98/2000/XP and Microsoft Office. Familiarity with Ghost image creation software. Excellent customer service skills and the ability to work in a team oriented atmosphere.
To Apply to this job go to http://www.GadBall.com or click here
The Desktop Support Specialist will provide 2nd tier support for hardware calls escalated from the helpdesk.
Major responsibilities include: Perform hardware diagnostics and coordinate repairs in a timely fashion to ensure customer satisfaction; install, test troubleshoot, repair, move, change-out, maintain and upgrade PC’s, laptops, printers and other peripherals; participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects; responsible for all new hire setups, departures and changes and conference room setups. In addition, the Specialist will familiarize users on basic hardware and peripheral device operations and will follow the proper procedures for the disposal of all hardware and peripherals.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements: Associates Degree and 1-2 years of related experience in a PC based support role. Solid hardware troubleshooting skills. Must have experience troubleshooting desktop and laptop hardware, HP Laser Jet printers, PDA’s and network connectivity issues. Knowledge of Windows 98/2000/XP and Microsoft Office. Familiarity with Ghost image creation software. Excellent customer service skills and the ability to work in a team oriented atmosphere.
To Apply to this job go to http://www.GadBall.com or click here
Learn .Net on the job: Entry to Mid .Net Developer in BOSTON, MA
National mixed media giant is searching for an entry to mid level .Net Developer to join their small but talented web application development team. If you have a proven ability in ASP.NET, VB.Net and SQL and you want to earn a chance to lead a team or grow your career towards hands on leadership then apply now. Experience developing content management systems is highly desired.
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Network Engineer for downtown Boston firm! in BOSTON, MA
Growing IT department with a large law firm is seeking a Sr. Network Engineer who will support the LAN, WAN and hardware and software related to the network and networked computers, troubleshoot and maintain the network infrastructure and computer peripherals. This is a permanent position with excellent benefits and bonus potential in a top notch work environment.
Experience: * Three plus years experience with Microsoft Windows 2000/2003 Server products including administering a domain, DHCP, DNS, and print and file servers.
* Demonstrated ability to recommend and follow operations center process and practice.
* Excellent written and verbal communication skills along with strong interpersonal skills.
* Good organizational skills including record keeping, data collection and system information
* The ability to work effectively under pressure on multiple projects.
* The ability to work after hours as project demands may require.
* Work frequently requires more than 40 hours per week to perform the essential duties of the position
* Applicants interested in applying to this position should email resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: * Three plus years experience with Microsoft Windows 2000/2003 Server products including administering a domain, DHCP, DNS, and print and file servers.
* Demonstrated ability to recommend and follow operations center process and practice.
* Excellent written and verbal communication skills along with strong interpersonal skills.
* Good organizational skills including record keeping, data collection and system information
* The ability to work effectively under pressure on multiple projects.
* The ability to work after hours as project demands may require.
* Work frequently requires more than 40 hours per week to perform the essential duties of the position
* Applicants interested in applying to this position should email resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator for expanding team! in Boston, MA
Great opportunity for an experienced Network Administrator who has extensive experience with Windows servers, Exchange and Active Directory. Will work as part of a team maintaining servers as well as desktop support administration. This position will require some management of the helpdesk team as well as a chance to take ownership of the network and make recommendations as needed. This is a direct hire position with benefits and bonus potential.
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
We have an IMMEDIATE need for a Desktop Support Field Technician.
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Microsoft SQL Server Database Developer in Boston, MA
Downtown Boston Financial Services firm is searching for a talented SQL Server Developer to join their permanent IT staff. The successful candidate will play a key role in developing, supporting and maintaining new and existing applications for the financial services firm. Other main responsibilities include: creating reports in Crystal Reports and creating user-defined SQL queries, stored procedures, and functions.
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
A major client of ours is seeking a qualified candidate to become part of the team responsible for day to day support, problem resolution, monitoring and maintenance of desktops, LAN, WAN and e-mail systems in their Boston MA office.
RESPONSIBILITIES
• Provide system administration for file, print, e-mail and application servers in a Linux and Netware environment.
• Maintain and support phones/PBX equipment.
• Maintain, install and troubleshoot Windows, Linux and Netware-based network servers. This will include hardware and software installations, upgrades, backups, troubleshooting and data restoration.
• Assist and independently deploy special projects and network implementations.
• Perform other duties as needed.
A significant portion of the time spent in this position will be assisting with end-user problems, with the remaining time spread over the remaining areas listed above. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Applicants for this position should possess the following:
• Customer support focus
• Excellent communication skill, written and oral
• Ability to interact with and assist a wide range of end users
• Ability to work well within a team
• Ability to handle multiple and conflicting priorities and workloads
• Ability to work independently, take responsibility, and follow-through
• Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments.
• Three or more years of end-user support experience.
• Three or more years of server, LAN or WAN support experience.
• Experience with Windows NT/2000/XP.
• Novell 6.X/GroupWise experience preferred (Certified Novell Administrator or equivalent preferred).
• RedHat/SUSE Linux experience preferred (RH Certified Technician or equivalent preferred).
To Apply to this job go to http://www.GadBall.com or click here
RESPONSIBILITIES
• Provide system administration for file, print, e-mail and application servers in a Linux and Netware environment.
• Maintain and support phones/PBX equipment.
• Maintain, install and troubleshoot Windows, Linux and Netware-based network servers. This will include hardware and software installations, upgrades, backups, troubleshooting and data restoration.
• Assist and independently deploy special projects and network implementations.
• Perform other duties as needed.
A significant portion of the time spent in this position will be assisting with end-user problems, with the remaining time spread over the remaining areas listed above. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Applicants for this position should possess the following:
• Customer support focus
• Excellent communication skill, written and oral
• Ability to interact with and assist a wide range of end users
• Ability to work well within a team
• Ability to handle multiple and conflicting priorities and workloads
• Ability to work independently, take responsibility, and follow-through
• Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments.
• Three or more years of end-user support experience.
• Three or more years of server, LAN or WAN support experience.
• Experience with Windows NT/2000/XP.
• Novell 6.X/GroupWise experience preferred (Certified Novell Administrator or equivalent preferred).
• RedHat/SUSE Linux experience preferred (RH Certified Technician or equivalent preferred).
To Apply to this job go to http://www.GadBall.com or click here
Top flight JAVA DEVELOPER in BOSTON, MA
Highly visible company with downtown Boston office is looking for 2 solid java developers to join their permanent full time staff. The lead role is ideal for a Java, J2EE application developer with strategic vision to plan large scale projects for the local teams. The second role is perfect for Java developer with confidence in his/ her skills who wants to have their technical opinions heard and see the results or their hard work.
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Learn JAVA on the job: Entry level Java Developer in Boston, MA
Well funded technology startup is searching for an exceptional Entry level java developer to join their full time staff in the Boston office. This is an outstanding opportunity to join a team of senior java developers who can teach and mentor you as you grow your skills. Casual, yet very professional work environment.
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
HTML Support Specialist in Boston, MA
Small privately owned Media company owned by a stable, much larger corporation is looking to immediately fill a permanent position for an HTML Support Specialist. The company couldn't be located in a more perfect location right next to South Station in downtown Boston. Excellent full time benefits with paid vacation, holidays, sick time, and a very competitive salary.
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Entry Level IT Generalist in Boston, MA
The Entry-Level IT Generalist is responsible for the day-to-day operations of our client's technology systems and infrastructure. This position requires knowledge of client- and server-side systems required for daily success of the client. The IT Generalist is the first responder for all technical support needs, and provides troubleshooting for hardware, software, voice and data systems. This position maintains current documentation for data control, training, security, IT inventory, licensing, and other IT administrative procedures. The Entry-Level IT Generalist reports to the Director of Information Technology.
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Learn .Net on the job: Entry to Mid .Net Developer in BOSTON, MA
National mixed media giant is searching for an entry to mid level .Net Developer to join their small but talented web application development team. If you have a proven ability in ASP.NET, VB.Net and SQL and you want to earn a chance to lead a team or grow your career towards hands on leadership then apply now. Experience developing content management systems is highly desired.
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in BOSTON, MA
One of our Professional Services clients has an immediate need for a Desktop Support Specialist.
The Desktop Support Specialist will provide 2nd tier support for hardware calls escalated from the helpdesk.
Major responsibilities include: Perform hardware diagnostics and coordinate repairs in a timely fashion to ensure customer satisfaction; install, test troubleshoot, repair, move, change-out, maintain and upgrade PC’s, laptops, printers and other peripherals; participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects; responsible for all new hire setups, departures and changes and conference room setups. In addition, the Specialist will familiarize users on basic hardware and peripheral device operations and will follow the proper procedures for the disposal of all hardware and peripherals.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements: Associates Degree and 1-2 years of related experience in a PC based support role. Solid hardware troubleshooting skills. Must have experience troubleshooting desktop and laptop hardware, HP Laser Jet printers, PDA’s and network connectivity issues. Knowledge of Windows 98/2000/XP and Microsoft Office. Familiarity with Ghost image creation software. Excellent customer service skills and the ability to work in a team oriented atmosphere.
To Apply to this job go to http://www.GadBall.com or click here
The Desktop Support Specialist will provide 2nd tier support for hardware calls escalated from the helpdesk.
Major responsibilities include: Perform hardware diagnostics and coordinate repairs in a timely fashion to ensure customer satisfaction; install, test troubleshoot, repair, move, change-out, maintain and upgrade PC’s, laptops, printers and other peripherals; participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects; responsible for all new hire setups, departures and changes and conference room setups. In addition, the Specialist will familiarize users on basic hardware and peripheral device operations and will follow the proper procedures for the disposal of all hardware and peripherals.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Requirements: Associates Degree and 1-2 years of related experience in a PC based support role. Solid hardware troubleshooting skills. Must have experience troubleshooting desktop and laptop hardware, HP Laser Jet printers, PDA’s and network connectivity issues. Knowledge of Windows 98/2000/XP and Microsoft Office. Familiarity with Ghost image creation software. Excellent customer service skills and the ability to work in a team oriented atmosphere.
To Apply to this job go to http://www.GadBall.com or click here
Top flight JAVA DEVELOPER in BOSTON, MA
Highly visible company with downtown Boston office is looking for 2 solid java developers to join their permanent full time staff. The lead role is ideal for a Java, J2EE application developer with strategic vision to plan large scale projects for the local teams. The second role is perfect for Java developer with confidence in his/ her skills who wants to have their technical opinions heard and see the results or their hard work.
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
We have an IMMEDIATE need for a Desktop Support Field Technician.
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Our client is seeking an individual who thrives on working in multiple environments. We are seeking a Field Technician with superior Desktop Support skills. The ideal consultant must be proficient with Windows Operating Systems, Active Directory, MAC skills a plus - supporting a user base of 20 to 100 users. This position will require driving to various client locations. All mileage will be reimbursed.
Must have access to a reliable vehicle to be considered.
Apply today - Interviews will be scheduled for Monday or Tuesday next week (Nov 5th or Nov 6th).
This is a contract to permanent hire opportunity.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate PC Anywhere, Intermediate Veritas, Intermediate Active Directory, Intermediate Windows 2000 Professional, Intermediate Windows XP, Intermediate Windows XP 2003, Intermediate VPN (Virtual Private Networking), A+ - A+ Certification, MCP - MS MCP,
To Apply to this job go to http://www.GadBall.com or click here
Entry Level IT Generalist in Boston, MA
The Entry-Level IT Generalist is responsible for the day-to-day operations of our client's technology systems and infrastructure. This position requires knowledge of client- and server-side systems required for daily success of the client. The IT Generalist is the first responder for all technical support needs, and provides troubleshooting for hardware, software, voice and data systems. This position maintains current documentation for data control, training, security, IT inventory, licensing, and other IT administrative procedures. The Entry-Level IT Generalist reports to the Director of Information Technology.
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in Boston, MA
We’re looking for a detail-oriented development lead with 6 plus years of experience to run and grow our technology practice. The lead developer will manage multiple projects and interact with designers and the development team as a hands-on project leader. The lead developer will create and maintain technical project schedules and communicate changes to the team. In addition to excellent written and verbal communication skills the following requirements must also be met:
6+ ears experience
Team / Project management experience
Strong hands-on experience with a combination of the following technologies and languages (In order of importance):
Java/JSP/Servlets/Struts/Spring/Hibernate
HTML, CSS & X-Browser Compatibility
SQL: MySQL/MS SQL/Oracle
PHP
JavaScript
XML/XSL
Flash/ActionScript 2.0
Solid working knowledge of Linux and Windows environments
Understanding of / experience with CMS and CRM Systems
A can-do attitude<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Advanced Java, Advanced Ajax, Advanced PHP, Intermediate MS SQL Server, Advanced Java Servlets, Intermediate JSP - (Java Server Page),
To Apply to this job go to http://www.GadBall.com or click here
6+ ears experience
Team / Project management experience
Strong hands-on experience with a combination of the following technologies and languages (In order of importance):
Java/JSP/Servlets/Struts/Spring/Hibernate
HTML, CSS & X-Browser Compatibility
SQL: MySQL/MS SQL/Oracle
PHP
JavaScript
XML/XSL
Flash/ActionScript 2.0
Solid working knowledge of Linux and Windows environments
Understanding of / experience with CMS and CRM Systems
A can-do attitude<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Advanced Java, Advanced Ajax, Advanced PHP, Intermediate MS SQL Server, Advanced Java Servlets, Intermediate JSP - (Java Server Page),
To Apply to this job go to http://www.GadBall.com or click here
US IT Operations Manager in Boston, MA
Growing global, independant software and solutions vendor is seeking a US IT Operations Manager to head its growing Boston location.
The US IT Operations Manager provides support for all the dise environments based in the US. This person will be responsible for all aspects of hardware and software elements of the US Managed Services.
Experience:
- Minimum 8 years experience.
- Demonstrated experience in OS400 environment management.
- Experienced in change management, and standard IT security practices.
- Experienced in managing customers and IT 3rd party relationships.
- Excellent trouble shooting skill and the ability to work alone and in a team environment.
- Strong communication skills.
Reponsibilities:
- Overall responsibility for all US Infrastructure Installations.
- Responsible for managing all high availability environments.
- Day to Day management of all OS400 environments and operations staff.
- Responsible for Liasing between customers and all relevant 3rd parties.
- Responsible for managing key service infrastructure SLA's.
- Responsible for all operational issues within core hours and out of hours.
- Responsible for producing relevant operational documentation to support the service.
- Contribute technically and operationally to improving the overall Managed Service in the US.
- Responsible for the US IT Budget.
- Responsible for manageing all infrastructure change in line with ITIL practices and guidelines.
- Any project work which needs to be undertaken.
- Maintain and support a consistent and smooth relationship with customers.
To Apply to this job go to http://www.GadBall.com or click here
The US IT Operations Manager provides support for all the dise environments based in the US. This person will be responsible for all aspects of hardware and software elements of the US Managed Services.
Experience:
- Minimum 8 years experience.
- Demonstrated experience in OS400 environment management.
- Experienced in change management, and standard IT security practices.
- Experienced in managing customers and IT 3rd party relationships.
- Excellent trouble shooting skill and the ability to work alone and in a team environment.
- Strong communication skills.
Reponsibilities:
- Overall responsibility for all US Infrastructure Installations.
- Responsible for managing all high availability environments.
- Day to Day management of all OS400 environments and operations staff.
- Responsible for Liasing between customers and all relevant 3rd parties.
- Responsible for managing key service infrastructure SLA's.
- Responsible for all operational issues within core hours and out of hours.
- Responsible for producing relevant operational documentation to support the service.
- Contribute technically and operationally to improving the overall Managed Service in the US.
- Responsible for the US IT Budget.
- Responsible for manageing all infrastructure change in line with ITIL practices and guidelines.
- Any project work which needs to be undertaken.
- Maintain and support a consistent and smooth relationship with customers.
To Apply to this job go to http://www.GadBall.com or click here
HTML Support Specialist in Boston, MA
Small privately owned Media company owned by a stable, much larger corporation is looking to immediately fill a permanent position for an HTML Support Specialist. The company couldn't be located in a more perfect location right next to South Station in downtown Boston. Excellent full time benefits with paid vacation, holidays, sick time, and a very competitive salary.
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
This HTML Support position is ideal for anyone who is looking to take a step up toward more responsibility in their career. Acting as a liaison between the core web developers and the clients, the main responsibility of the HTML Support Specialist is to provide the best customer service as you help the company's top clients resolve their web site issues.
Nice career path for someone with a solid understanding of HTML and excellent people skills. Project management skills will be introduced as you progress.
All interested candidates are encouraged to apply by sending a resume to Rick Johanson at or calling directly at 617-439-3000 ext 62368.
Experience: * Solid understanding of HTML.
* Previous web development is a plus.
* Excellent technical support and customer service skills.
* Bachelor Degree preferred.
* Must have outstanding written communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Microsoft SQL Server Database Developer in Boston, MA
Downtown Boston Financial Services firm is searching for a talented SQL Server Developer to join their permanent IT staff. The successful candidate will play a key role in developing, supporting and maintaining new and existing applications for the financial services firm. Other main responsibilities include: creating reports in Crystal Reports and creating user-defined SQL queries, stored procedures, and functions.
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
This is a full time permanent position ideal for a talented individual who is well versed in SQL Server development and enjoys working with a dynamic team in a fast paced environment. Excellent benefits package and outstanding career growth potential.
All interested SQL Database Developer candidates should contact Rick Johanson at or 617-439-3000 ext 62368.
Experience: * 3+ years SQL Server (stored procedures, functions, views) experience
* 1-2 years plus of experience in Crystal Reports is a plus.
* Any VB.net or C# experience is highly desirable.
* Outstanding communication and presentation skills.
* Must come with good development habits.
* Excellent writing skills a must.
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator for expanding team! in Boston, MA
Great opportunity for an experienced Network Administrator who has extensive experience with Windows servers, Exchange and Active Directory. Will work as part of a team maintaining servers as well as desktop support administration. This position will require some management of the helpdesk team as well as a chance to take ownership of the network and make recommendations as needed. This is a direct hire position with benefits and bonus potential.
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Learn JAVA on the job: Entry level Java Developer in Boston, MA
Well funded technology startup is searching for an exceptional Entry level java developer to join their full time staff in the Boston office. This is an outstanding opportunity to join a team of senior java developers who can teach and mentor you as you grow your skills. Casual, yet very professional work environment.
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
The group works hard and expects hard work, however balance is stressed to make sure everyone is performing at their best. The company is developing web applications and expects all developers who have interest in this position to be passionate about their work. If you feel you have solid java skills through your academic work or professional experience, then call Rick Johanson at 617-439-3000 ext 62368 to discuss more about the role. Or, email Rick at
Experience: * At least 1 year of java development experience
* Bachelors degree required.
* Familiarity with core platform of Linux, Tomcat, Apache and MySQL
* Must have excellent communication skills and sincere desire to improve upon previous successes.
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Analyst in Boston, MA
A major client of ours is seeking a qualified candidate to become part of the team responsible for day to day support, problem resolution, monitoring and maintenance of desktops, LAN, WAN and e-mail systems in their Boston MA office.
RESPONSIBILITIES
• Provide system administration for file, print, e-mail and application servers in a Linux and Netware environment.
• Maintain and support phones/PBX equipment.
• Maintain, install and troubleshoot Windows, Linux and Netware-based network servers. This will include hardware and software installations, upgrades, backups, troubleshooting and data restoration.
• Assist and independently deploy special projects and network implementations.
• Perform other duties as needed.
A significant portion of the time spent in this position will be assisting with end-user problems, with the remaining time spread over the remaining areas listed above. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Applicants for this position should possess the following:
• Customer support focus
• Excellent communication skill, written and oral
• Ability to interact with and assist a wide range of end users
• Ability to work well within a team
• Ability to handle multiple and conflicting priorities and workloads
• Ability to work independently, take responsibility, and follow-through
• Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments.
• Three or more years of end-user support experience.
• Three or more years of server, LAN or WAN support experience.
• Experience with Windows NT/2000/XP.
• Novell 6.X/GroupWise experience preferred (Certified Novell Administrator or equivalent preferred).
• RedHat/SUSE Linux experience preferred (RH Certified Technician or equivalent preferred).
To Apply to this job go to http://www.GadBall.com or click here
RESPONSIBILITIES
• Provide system administration for file, print, e-mail and application servers in a Linux and Netware environment.
• Maintain and support phones/PBX equipment.
• Maintain, install and troubleshoot Windows, Linux and Netware-based network servers. This will include hardware and software installations, upgrades, backups, troubleshooting and data restoration.
• Assist and independently deploy special projects and network implementations.
• Perform other duties as needed.
A significant portion of the time spent in this position will be assisting with end-user problems, with the remaining time spread over the remaining areas listed above. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Applicants for this position should possess the following:
• Customer support focus
• Excellent communication skill, written and oral
• Ability to interact with and assist a wide range of end users
• Ability to work well within a team
• Ability to handle multiple and conflicting priorities and workloads
• Ability to work independently, take responsibility, and follow-through
• Ability to think independently, learn new skills quickly, and adapt to rapidly changing environments.
• Three or more years of end-user support experience.
• Three or more years of server, LAN or WAN support experience.
• Experience with Windows NT/2000/XP.
• Novell 6.X/GroupWise experience preferred (Certified Novell Administrator or equivalent preferred).
• RedHat/SUSE Linux experience preferred (RH Certified Technician or equivalent preferred).
To Apply to this job go to http://www.GadBall.com or click here
Web Project Manager in Boston, MA
Web project manager needed to work onsite for a Boston based luxury lifestyle provider. The company is currently working on a site redesign project and looking to replace someone on the staff for a few months. Work will be on finalizing the conceptual design & information architecture, defining requirements, getting user feedback on prototypes, and building/testing functionality. The project manager must have managed significant web development projects for consumer businesses in the past and have 5+ years experience in a manager/associate director role. The person will assume responsibility for facilitating the process, acting as the liaison between business owners and the tech team, translating business/design discussions into business requirements, developing project plans and making sure the project stays on track, as well as interfacing with our web design agency. Experience working with online communities and or luxury/lifestyle consumer web sites is ideal. This opportunity will turn into a permanent position for the right person.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Experience managing a site redesign
To Apply to this job go to http://www.GadBall.com or click here
Experience: Experience managing a site redesign
To Apply to this job go to http://www.GadBall.com or click here
Entry Level IT Generalist in Boston, MA
The Entry-Level IT Generalist is responsible for the day-to-day operations of our client's technology systems and infrastructure. This position requires knowledge of client- and server-side systems required for daily success of the client. The IT Generalist is the first responder for all technical support needs, and provides troubleshooting for hardware, software, voice and data systems. This position maintains current documentation for data control, training, security, IT inventory, licensing, and other IT administrative procedures. The Entry-Level IT Generalist reports to the Director of Information Technology.
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
Technical Support
• Provide excellent and timely technical support for systems including but not limited to: Server (backup, system logs, UPS, etc.) PCs and laptops (hardware, software, upgrades, etc.) Database systems (FileMaker, QuickBooks, data integrity)
o Office programs (Outlook, Excel, Word, PowerPoint, Access). Printers and accessories (PDAs, scanners, etc.)
o E-mail: mail hosting, Exchange Server
o Connectivity: network, ISP; wireless
o Remote access/Terminal Server
o Branch offices
o Phone and voice mail systems
 Work with Office Administration as needed on phone line installation and troubleshooting
• Provide technical support to SBV users on same as above as needed.
• Liaise with IT consultant.
• Troubleshoot and act as point person for equipment requiring outside service calls (folding machines, copiers, etc.)
• Create and use tracking system and reference repository for support issues.
• Meet quarterly goals for performance improvements for technical support (TBD).
System Administration
• Back-up server daily.
• Reboot server weekly – provide assistance and backup to IT Director.
• Update servers – provide assistance and backup to IT Director.
o Server anti-virus upgrades
o Database upgrades
o Windows Updates
• Add, delete, disable user accounts in Active Directory, database systems, and e-mail systems.
• Configure PCs, laptops and mobile devices for users (new users; new hardware/software/accessories).
• Maintain testing environment and use for testing new client/server technology (software, hardware, servers).
• Maintain database inventory, country list, cities list, administrative staff list, and additional database administration lists to be determined.
• Assist IT Director with server-side technologies, including but not limited to: Exchange Server, FileMaker Server, Firewalls, Internet Information Server.
IT Administrative Systems and Procedures
• Maintain IT inventory documentation.
• Maintain in-house technical support tracking forms and knowledgebase.
• Assist with IT purchases.
• Assist with maintenance of IT budget.
Other
• Marketing: provide technical assistance to Marketing Associates on direct mail and other collateral; maintain website as needed.
• Training: train new users on Office, FileMaker, network drives, general PC use, and general phone and voice mail use; maintain training documentation.
• Assist with ad-hoc reporting, including annual utilization reporting for business plan.
<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Qualifications
• Ability to multi-task and work independently.
• Ability to prioritize and pay attention to detail.
• Bachelor’s Degree in Computer Science or equivalent, coursework in programming language a plus
• High energy, excellent interpersonal skills, resourcefulness, and the ability to work in a fast-paced environment.
• Excellent customer service skills
• Facility with Windows operating systems (server and PC), Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access). Experience with FileMaker (5, 7 and 8, Server and Pro) or other customized database application (SQL Server, Oracle) a plus. Experience with HTML/Dreamweaver a plus.
• At least one year of professional experience; some experience with help desk/tech support.
To Apply to this job go to http://www.GadBall.com or click here
Learn .Net on the job: Entry to Mid .Net Developer in BOSTON, MA
National mixed media giant is searching for an entry to mid level .Net Developer to join their small but talented web application development team. If you have a proven ability in ASP.NET, VB.Net and SQL and you want to earn a chance to lead a team or grow your career towards hands on leadership then apply now. Experience developing content management systems is highly desired.
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Must be a team player with excellent communication skills and a passion for learning new technologies. Because the team is small, the successful .Net developer will lead by example and must be able to specialize in many different areas of web application development.
All .Net Developer candidates, please send your resume to Rick Johanson at or call 617-439-3000 and ask for Rick for immediate consideration.
Experience: * 1-2 years hands on .Net web development experience required.
* SQL experience is a must.
* Must have complete understanding of full life cycle web application development.
* Computer Science degree preferred.
* Excellent written and verbal communication skills.
To Apply to this job go to http://www.GadBall.com or click here
Top flight JAVA DEVELOPER in BOSTON, MA
Highly visible company with downtown Boston office is looking for 2 solid java developers to join their permanent full time staff. The lead role is ideal for a Java, J2EE application developer with strategic vision to plan large scale projects for the local teams. The second role is perfect for Java developer with confidence in his/ her skills who wants to have their technical opinions heard and see the results or their hard work.
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Both roles require more than strong development skills. The company hires bright, talented individuals who want to push their careers forward through challenging projects and hard work.
All interested Java Developer candidates should email Rick Johanson at
Experience: * 3-5+ years of Java development experience.
* Oracle database experience or MySQL required.
* On the job J2EE work experience highly desired.
* Must have excellent communication skills and a positive attitude.
* Python or Zope experience a plus.
To Apply to this job go to http://www.GadBall.com or click here
Network Administrator for expanding team! in Boston, MA
Great opportunity for an experienced Network Administrator who has extensive experience with Windows servers, Exchange and Active Directory. Will work as part of a team maintaining servers as well as desktop support administration. This position will require some management of the helpdesk team as well as a chance to take ownership of the network and make recommendations as needed. This is a direct hire position with benefits and bonus potential.
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
Experience: Three plus years of Network Administration experience
* Microsoft Exchange 2003, Active Directory, Windows Server 2003, storage, backups, firewall, routers, switches experience
* Experience in a collaborative large team environment preferred
* Applicants interested in applying to this position should send resumes directly to
To Apply to this job go to http://www.GadBall.com or click here
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