Desktop Support Analyst in Boston, MA

One of our clients in Danvers has a need for a Desktop Support / Help Desk consultant to assist covering for one of their employees who is out on vacation for a couple weeks.

In this role the consultant would also be responsible for assisting with an office move project on Saturday, December 15th. Be a part of a small team of 2 people to assist 175 local users and up to 400 remote users. Must be skilled with supporting users remotely. All OS are Windows XP and MS Office Suite. The help desk uses TrackIT for all Help Desk issues. The majority of troubleshooting will revolve around resetting passwords, screen errors and application installations.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate Windows XP

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Quality Assurance Lead in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!





May perform one or more of the following:



Works under general supervision

Leads system and user acceptance testing with client involvement

Provides guidance and assistance to testing staff

Oversees creation and implementation of testing plan

Participates in testing, across multiple project organizations to meet multiple requirements (i.e. functional, stress, endurance, integration, etc.).

Develop test case scenarios for unit, system, integration, user acceptance, and parallel testing.

Document testing results including incorporation of appropriate artifacts

Document defects and track them through successful resolution

Responsible for the creation of testing deliverables (i.e. approaches, plans, cases, results, metrics)

Travel as needed (% dependent on project)

Degree preferred, but significant experience can substitute

Experience with Medicaid or Healthcare processing systems desired, especially in the area of Claims processing, Provider or Reference

Experience with HIPAA transaction processing

ICD9 and 10 Code orientation

Familiarity with project work plan software, and tracking systems

Prior experience with iterative development projects and/or RUP methodology

Familiarity with standard concepts, practices, and procedures within the healthcare field

Knowledge of the full development lifecycle, testing large-scale development projects

Experience in a data processing development/operation environment

Testing environment experience and knowledge

Must be able to work independently, as well as part of a team

Must have an excellent ability to communicate (both verbal and written) with both technical and non-technical staff and clients

Strong deadline and task management skills

Sound discretionary judgment skills

Background in Quality Control, Testing, and/or Validation of large-scale software development projects

Experience with automated testing tools (Segue, Rational, Golden, Mercury, etc.).

Experience working in a structured project management environment

Experience with an object-oriented design project

Experience with RDBMS (Oracle, SQL)

Knowledge of accurately reporting and tracking defects throughout the development life cycle

Strong analysis skills

Prior experience interfacing with customers





ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

To Apply to this job go to http://www.GadBall.com or click here

Configuration Management Lead in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!







May perform one or more of the following:

Act as part of a team maintaining a complex and integrated client/server application environment with Windows and UNIX servers located in multiple locations around the country.

Provide second and third level support for applications on a Microsoft Windows platform, including Cognos, OIT Docfinity, Sybase EA Server, and Tomcat. Support the application lifecycle, from development through production support.

Create/maintain high quality documentation/procedures covering the application infrastructure

Write programs/scripts to automate application log management, configuration file updates, and deployment processes.

Analyze new versions of applications to identify how changes would affect the environment. Plan and execute the implementation of applications upgrades.

Other duties as assigned.

Education and Typical Years of Experience: REQUIRED:

(MINIMUM)

Have a minimum of 2 year of relevant experience.

Experience with server support in a Windows environment.

Experience with Internet technologies.

Strong skills with multiple scripting technologies such as batch files, Perl, WSH, or VBScript.

Excellent troubleshooting skills and attention to detail.

Be willing to work hours necessary to successfully accomplish assigned tasks.

Have excellent organizational and written communication skills.

Enjoy working in a fast-paced, production-oriented environment and be able to handle stress.



Specific Requirements: PREFERRED:

BS/BA degree, preferably in a technical field.

MCSA/MCSE or other relevant industry certifications.

Experience with UNIX systems



ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

To Apply to this job go to http://www.GadBall.com or click here

SQL 2000 / 2005 , Microsoft Access , Sharepoint DT Boston! in Boston, MA

This is a data manipulation role that will require the incumbent to have a STRONG knowledge base and understanding working with SQL 2000 / 2005 environments ( querying data, scrubbing data, normalizing, and finally reporting the information found in tables ). BSM and SSIS understandings are key for this role. The data model for this project is as such: He/she will be responsible for querying data from Access databases ( mdb files and linked SQL tables ), then taking that information and pushing it into Sharepoint 2007 using Microsoft Excel tables and spreadsheets. This person should have a concept and basic understanding to Sharepoint ( but not necessarily professional on the job experience ). Our client has 4 Sharepoint professionals on the job to take care of the administration of sharepoint servers and portals. Strong technical abilities with Excel and Access 2003 are a must !<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: SQL 2000 / 2005 , Microsoft Access , Microsoft Excel, Microsoft Sharepoint

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Level 3 Technical Support in Boston, MA

CDI Business Solutions currently has a long term contract opportunity with our client in Boston, MA for a Level 3 Technical Support Agent. Replicate and troubleshoot difficult issues reported by customers. Document broken product issues for the development team to fix using Team Track and Parature software. Deal directly with the most important and urgent customers.



Responsibilities :

. Open, triage and resolve Level 3 issues from support issue database

. Research complex customer issues and develop workarounds and solutions for as many as possible

. Provide detailed description of issues to development team for resolution Contact customers when issues are resolved

. Communicate issue resolutions to customers

. This is a very intensive job; most of the issues that are dealt with at Level 3 are urgent and important

To Apply to this job go to http://www.GadBall.com or click here

SQL Developer - Great Back Bay Company! in BOSTON, MA

Our client, based in Boston's Back Bay, is a rapidly growing company looking for an experienced SQL Database Developer to join and support their growing development team. The selected candidate will have at least two years of SQL development experience, including an understanding of structured analysis and design techniques. Development experience with Financial and/or HR applications are a huge plus. The selected candidate must have excellent communication skills.

For immediate consideration of this position, please email your resume and cover letter to Greg Tutuny, at , or call 781-505-4031.
Experience: * 2 years work experience in application development, using structured methodologies * 2 years experience with relational databases including MS SQL Server * Experience composing SQL queries required * Experience with Financial Analysis Accounting and General Ledger Packages including Solomon/Microsoft Dynamics SL and Hyperion Financial Planning and Hyperion Essbase is strongly desired

To Apply to this job go to http://www.GadBall.com or click here

Configuration Management Lead in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!







May perform one or more of the following:

Act as part of a team maintaining a complex and integrated client/server application environment with Windows and UNIX servers located in multiple locations around the country.

Provide second and third level support for applications on a Microsoft Windows platform, including Cognos, OIT Docfinity, Sybase EA Server, and Tomcat. Support the application lifecycle, from development through production support.

Create/maintain high quality documentation/procedures covering the application infrastructure

Write programs/scripts to automate application log management, configuration file updates, and deployment processes.

Analyze new versions of applications to identify how changes would affect the environment. Plan and execute the implementation of applications upgrades.

Other duties as assigned.

Education and Typical Years of Experience: REQUIRED:

(MINIMUM)

Have a minimum of 2 year of relevant experience.

Experience with server support in a Windows environment.

Experience with Internet technologies.

Strong skills with multiple scripting technologies such as batch files, Perl, WSH, or VBScript.

Excellent troubleshooting skills and attention to detail.

Be willing to work hours necessary to successfully accomplish assigned tasks.

Have excellent organizational and written communication skills.

Enjoy working in a fast-paced, production-oriented environment and be able to handle stress.



Specific Requirements: PREFERRED:

BS/BA degree, preferably in a technical field.

MCSA/MCSE or other relevant industry certifications.

Experience with UNIX systems



ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

To Apply to this job go to http://www.GadBall.com or click here