This position is responsible for client support of all aspects of our audio visual services including video teleconferencing rooms. Must have the ability to speak knowledgeably, provide a positive customer service approach and understand various technologies within this field and know when, where, why and how to apply them to our needs. This person will also assist with routine equipment installation/operation/maintenance and customer service responsibilities; provide communication & coordination with other offices and with outside vendors & contractors.
Experience: Additional requirements include experience operating video conferencing & A/V equipment including peripheral equipment such as computers and document cameras as well as coordinating with bridging vendors to establish audio and/or video conferences. Strong analytical, problem-solving and troubleshooting skills related to video conferencing and A/V equipment and connectivity required. A college degree and/or relevant experience required. A min. of 3 yrs. exp. with Tandberg & Polycom video conferencing equipment in a financial firm or professional services environment required.
To Apply to this job go to http://www.GadBall.com or click here
Development Team Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Directs the activities of software applications development team including:
Manages the development, installation, and maintenance of computer programs for business applications.
Directs and coordinates activities related to the design, development and implementation of software operating systems.
Establishes programming standards and program documentation requirements.
Reviews current status of system applications and prepares recommendations for improvements and resolution of errors.
Manages the technical programming and database development.
Manages the business activities and financial reporting of area.
All other duties as assigned.
Requirements:
Cobol, SQL, and Team Lead / Management Experience
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Directs the activities of software applications development team including:
Manages the development, installation, and maintenance of computer programs for business applications.
Directs and coordinates activities related to the design, development and implementation of software operating systems.
Establishes programming standards and program documentation requirements.
Reviews current status of system applications and prepares recommendations for improvements and resolution of errors.
Manages the technical programming and database development.
Manages the business activities and financial reporting of area.
All other duties as assigned.
Requirements:
Cobol, SQL, and Team Lead / Management Experience
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Lead Systems Analyst, Investment Performance in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below. We appreciate your time in advance on this matter.
As an Investment Performance Lead System Analyst, you will be responsible for requirements, systems analysis, testing, and project management for new projects and enhancement initiatives supporting investment performance measurement, performance attribution, benchmark maintenance, performance composites, and client cash flows. You will have a high level of direct interaction with the business users. Initially, you will lead projects and eventually lead a staff.
Reports to: Principal, Performance Systems
Duties/Responsibilities
You must possess the following qualities:
Required Background/Experience
Major Pluses to have
Employee Benefits
All applications for this position are accepted via email. You can begin the interview process or REFER someone you know by sending us your resume and your salary history.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below. We appreciate your time in advance on this matter.
As an Investment Performance Lead System Analyst, you will be responsible for requirements, systems analysis, testing, and project management for new projects and enhancement initiatives supporting investment performance measurement, performance attribution, benchmark maintenance, performance composites, and client cash flows. You will have a high level of direct interaction with the business users. Initially, you will lead projects and eventually lead a staff.
Reports to: Principal, Performance Systems
Duties/Responsibilities
- Interact with investment professionals to proactively identify opportunities for new and improved systems
- Work with business partners to define, analyze, and document requirements
- Document functional specifications for new systems and enhancements
- Coordinate the work of systems analysts, software developers, database architects, and data vendors to design and implement robust technical solutions
- Coordinate project tasks across multiple Information Systems groups.
- Plan and perform functional testing of new systems and enhancements
- Provide ongoing support including issue tracking and status reporting
- Work with business partners to prioritize support needs
You must possess the following qualities:
- Excellent communication and delivery skills
- Strong client relationship and analytical skills
Required Background/Experience
- Bachelor's degree in Computer Science, Business, or a related discipline
- 10+ years of work experience in a financial services technology environment
- 5+ years experience developing or supporting investment applications
- Strong systems analysis skills at the Lead level
- Strong understanding of investment processes, securities, analytics, and market data services
- Demonstrated experience in project management and business analysis for medium to large initiatives
- Demonstrated experience in formal software development methodologies
- A CFA or demonstrated progress towards a CFA
Major Pluses to have
- Experience developing or supporting performance measurement or attribution systems
- Exposure to any of the following Back Office Applications:
- settlements
- SWIFT
- pricing
- Security Master
- Corporate Actions
- Performance Attribution
- Performance Measurement
- Cash Flow
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), Vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
- Backup Child Care - two slots available daily plus "Parents in a Pinch" in-home care
All applications for this position are accepted via email. You can begin the interview process or REFER someone you know by sending us your resume and your salary history.
Experience: Required Background/Experience
- Bachelor's degree in Computer Science, Business, or a related discipline
- 10+ years of work experience in a financial services technology environment
- 5+ years experience developing or supporting investment applications
- Strong systems analysis skills at the Lead level
- Strong understanding of investment processes, securities, analytics, and market data services
- Demonstrated experience in project management and business analysis for medium to large initiatives
- Demonstrated experience in formal software development methodologies
- A CFA or demonstrated progress towards a CFA
Major Pluses to have
- Experience developing or supporting performance measurement or attribution systems
- Exposure to any of the following Back Office Applications:
- settlements
- SWIFT
- pricing
- Security Master
- Corporate Actions
- Performance Attribution
- Performance Measurement
- Cash Flow
To Apply to this job go to http://www.GadBall.com or click here
Sr. Quality Assurance Analyst in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
Software Quality Assurance - Unclaimed Property
We are seeking a qualified individual with proven experience in software quality assurance to develop, execute and report on plans and scripts to test complex solutions for clients under tight deadlines.
This role will report to the Software Development Manager and have all QA responsibilities.
Qualified candidates will have experience with the full QA life cycle as it pertains to systems solutions. This individual will operate with a team but also be responsible for driving quality into the development life cycle. The ideal candidate will also have experience in evaluating requirements for completeness and documentation of completed solutions. In this role, the candidate will need to learn the business domain quickly, may operate with some supervision and will be called upon to make critical testing recommendations including go/ no go decisions.
Principal Duties and Responsibilities:
? Act as lead Quality Assurance resource for IT projects in a rapidly changing environment
? Develop, execute test plans and scripts and track related issues for multi-phased projects
? Interact with development team through full development life cycle driving quality deliverables
? Coordinate activities with shared service organizations and counterparts at other sites
? Synthesize business requirements and develop System Integration test plans, User Acceptance Test plans, User Acceptance criteria and User Guides if required.
? Work with Development Manager to set up standards and processes for different project profiles
Qualifications
? 3+ Years of testing experience using iSeries / AS/400 platform
? At least 1 year of hands-on experience in developing comprehensive testing strategies and test plans
? Hands on experience across a full QA life cycle including Unit testing, Integration testing, User Acceptance testing, and issue management
? Comfortable in client settings interacting with development teams on time sensitive projects
? Knowledge of automated QA tools applicable for AS400 RPG environment as well as .NET environment
? Excellent written and oral communications skills
? Demonstrable testing experience with the following technologies
o RPGIV, RPGILE and RPG /free
o SQL
o Subfiles
o CL Programming
o .Net framework, C#, ASP, ASP .Net
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Software Quality Assurance - Unclaimed Property
We are seeking a qualified individual with proven experience in software quality assurance to develop, execute and report on plans and scripts to test complex solutions for clients under tight deadlines.
This role will report to the Software Development Manager and have all QA responsibilities.
Qualified candidates will have experience with the full QA life cycle as it pertains to systems solutions. This individual will operate with a team but also be responsible for driving quality into the development life cycle. The ideal candidate will also have experience in evaluating requirements for completeness and documentation of completed solutions. In this role, the candidate will need to learn the business domain quickly, may operate with some supervision and will be called upon to make critical testing recommendations including go/ no go decisions.
Principal Duties and Responsibilities:
? Act as lead Quality Assurance resource for IT projects in a rapidly changing environment
? Develop, execute test plans and scripts and track related issues for multi-phased projects
? Interact with development team through full development life cycle driving quality deliverables
? Coordinate activities with shared service organizations and counterparts at other sites
? Synthesize business requirements and develop System Integration test plans, User Acceptance Test plans, User Acceptance criteria and User Guides if required.
? Work with Development Manager to set up standards and processes for different project profiles
Qualifications
? 3+ Years of testing experience using iSeries / AS/400 platform
? At least 1 year of hands-on experience in developing comprehensive testing strategies and test plans
? Hands on experience across a full QA life cycle including Unit testing, Integration testing, User Acceptance testing, and issue management
? Comfortable in client settings interacting with development teams on time sensitive projects
? Knowledge of automated QA tools applicable for AS400 RPG environment as well as .NET environment
? Excellent written and oral communications skills
? Demonstrable testing experience with the following technologies
o RPGIV, RPGILE and RPG /free
o SQL
o Subfiles
o CL Programming
o .Net framework, C#, ASP, ASP .Net
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Audiovisual Systems Engineer in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
As an Audiovisual Systems Engineer, you will work closely with end users, the real estate department, Audiovisual support personnel, third-party Audiovisual architecture and engineering firms, and vendors to design and evaluate audiovisual systems. Furthermore, you will work closely with the Client Technology Services group to integrate technology solutions in traditional Audiovisual installations within the desktop PC environment. Room designs are typically targeted to meeting and presentation rooms, video conferencing rooms, and auditoriums for applications, including presentations, interactive collaboration, video/audio conferencing, digital signage, streaming video, and master control centers. You will use a technology which is the convergence between IT and AV to create a collaborative and client-friendly technology environment.
Reports to:Team Leader, Audiovisual Services within Client Technology Services
Duties/Responsibilities
You must possess the following qualities:
Employee Benefits
All applications for this position are accepted via email.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
As an Audiovisual Systems Engineer, you will work closely with end users, the real estate department, Audiovisual support personnel, third-party Audiovisual architecture and engineering firms, and vendors to design and evaluate audiovisual systems. Furthermore, you will work closely with the Client Technology Services group to integrate technology solutions in traditional Audiovisual installations within the desktop PC environment. Room designs are typically targeted to meeting and presentation rooms, video conferencing rooms, and auditoriums for applications, including presentations, interactive collaboration, video/audio conferencing, digital signage, streaming video, and master control centers. You will use a technology which is the convergence between IT and AV to create a collaborative and client-friendly technology environment.
Reports to:Team Leader, Audiovisual Services within Client Technology Services
Duties/Responsibilities
- Engage in user, system, and support requirements gathering and analysis to provide design and architectural recommendations as it relates to Audiovisual systems
- Design and develop audio, video, and data conferencing solutions using Audio, Video, and user-interface components including Crestron control systems
- Install, test, and support Audio and Video control systems both on-site and remotely
- Responsible for development, setup, testing, and maintaining equipment used for videoconferencing, audio conferencing, production equipment, integrated room systems, and special custom projects
- Fabricate, install, troubleshoot, and test equipment and systems
- Utilizing Tandberg Management Suite, provide support for global video conferencing installations and configurations
- Create and maintain system and customization documentation for testing and validation of the Audiovisual systems
- Help troubleshoot Level 3 Audiovisual support issues. Work with vendors as necessary to resolve issues
- Ensure that the new media architecture meets the needs of the operational Audiovisual support group
- Work with network topologies to review and recommend infrastructure changes to support an Audiovisual environment
You must possess the following qualities:
- Ability to prioritize work efforts and multi-task in a very fast-paced environment
- Highly technical, with the ability to evaluate situations, utilizing logical and decisive reasoning
- Ability to maintain a professional and positive attitude in a fast-paced and high-pressure environment
- Capacity to work on various tasks simultaneously
- Ability to work independently without intensive oversight
- Initiative and ability to research problems independently and find the root cause
- Emphasis on sharing of knowledge through good communications, peer training, and written documentation
- Positive customer service and team attitude
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
All applications for this position are accepted via email.
Experience: Required Background/Experience
- We are looking for Audiovisual engineers, NOT technicians. You must have Audiovisual architecture, design, and desktop integration experience
- 10+ years of Audiovisual experience
- 5+ years of experience in Audiovisual design and field implementation
- Experience with Audiovisual engineering of physical space in a desktop environment including live meetings and collaboration tools
- Demonstrated ability to read signal flows and line drawings
- Solid foundation implementing and supporting Tandberg, Polycom, Extron, Crestron, and other Audiovisual technologies
- Understanding of IP Networks
Major Pluses to have
- Bachelor's Degree
- CTS, CTS-I, or CTS-D certification is a huge plus!
- Knowledge of Crestron programming
- Project management experience
To Apply to this job go to http://www.GadBall.com or click here
Short Term Desktop Support Techs w/A+ Certificatio in Boston, MA
As the Desktop Support Technician, you will have previous desktop support experience and A+ Certification.
Pay Rate: $17.00
Responsibilities:
- Repairs (warranty and non-warranty) of CPUs and related equipment including servers.
- IMACs.
- Determining and maintaining stock levels of spare customer-owned peripheral parts such as keyboards, mice, external CD or DVD drives/burners, monitor stands, laptop batteries and blank optical media.
- Basic deskside support.
- Research into various issues for customers.
- Maintaining a small stock of server parts on-site.
- Co-ordinate repairs of items for remote offices. This sometimes involves systems being shipped from remote offices. Watchdog the repairs to help ensure they occur in a timely manner.
- Imaging of customer-owned CPUs for use via SMS. This uses procedures and equipment developed and provided by the customer.
Experience: Required Experience/Skills:
- Previous desktop support experience.
- A+ certification.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to Carla Guincho at . The only way to learn more is by taking the next step.
To Apply to this job go to http://www.GadBall.com or click here
Pay Rate: $17.00
Responsibilities:
- Repairs (warranty and non-warranty) of CPUs and related equipment including servers.
- IMACs.
- Determining and maintaining stock levels of spare customer-owned peripheral parts such as keyboards, mice, external CD or DVD drives/burners, monitor stands, laptop batteries and blank optical media.
- Basic deskside support.
- Research into various issues for customers.
- Maintaining a small stock of server parts on-site.
- Co-ordinate repairs of items for remote offices. This sometimes involves systems being shipped from remote offices. Watchdog the repairs to help ensure they occur in a timely manner.
- Imaging of customer-owned CPUs for use via SMS. This uses procedures and equipment developed and provided by the customer.
Experience: Required Experience/Skills:
- Previous desktop support experience.
- A+ certification.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to Carla Guincho at . The only way to learn more is by taking the next step.
To Apply to this job go to http://www.GadBall.com or click here
Configuration Management Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Act as part of a team maintaining a complex and integrated client/server application environment with Windows and UNIX servers located in multiple locations around the country.
Provide second and third level support for applications on a Microsoft Windows platform, including Cognos, OIT Docfinity, Sybase EA Server, and Tomcat. Support the application lifecycle, from development through production support.
Create/maintain high quality documentation/procedures covering the application infrastructure
Write programs/scripts to automate application log management, configuration file updates, and deployment processes.
Analyze new versions of applications to identify how changes would affect the environment. Plan and execute the implementation of applications upgrades.
Other duties as assigned.
Education and Typical Years of Experience: REQUIRED:
(MINIMUM)
Have a minimum of 2 year of relevant experience.
Experience with server support in a Windows environment.
Experience with Internet technologies.
Strong skills with multiple scripting technologies such as batch files, Perl, WSH, or VBScript.
Excellent troubleshooting skills and attention to detail.
Be willing to work hours necessary to successfully accomplish assigned tasks.
Have excellent organizational and written communication skills.
Enjoy working in a fast-paced, production-oriented environment and be able to handle stress.
Specific Requirements: PREFERRED:
BS/BA degree, preferably in a technical field.
MCSA/MCSE or other relevant industry certifications.
Experience with UNIX systems
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Education and Typical Years of Experience: REQUIRED:
(MINIMUM)
Specific Requirements: PREFERRED:
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
OASYS Global Install Engineer in Boston, MA
Responsibilities:
Responsibility will be to facilitate the upgrade of multiple clients from Omgeo's OASYS Global Dos platform to Windows within an aggressive timeframe. The upgrade process will include pre installation diligence to ensure clients have the required hardware and connectivity capability, interface testing, client specific configuration and the remote and onsite installation of OASYS Global and associated connectivity software. This is a client facing role and will involve some travel.
- Respond to escalated client installation issues in a timely and effective manner.
- Leverage technical skills, an understanding of financial industry, internal tools and documentation to troubleshoot, reproduce and resolve installation issues.
- Install software remotely or travel to client sites as requested by management.
- Understand the internal escalation procedures to effectively escalate critical and complex issues when necessary.
- Work collaboratively with Development and QA to resolve installation issues.
- Utilize internal CRM to accurately detail steps taken to resolve escalated client issues.
- Work closely with Relationship Managers, Client Relations, Integration and Product Management to ensure effective communications with clients during implementation cycle.
- Contribute to global effectiveness by developing processes, documentation, or publications that can be instituted or shared with all regions.
- Recommend enhancements to management at streamlining the installation process.
- Participate in other Application Support tasks or projects as required.
Required Skills:
- Excellent problem solving and technical troubleshooting skills.
- Working knowledge of PC hardware, software and operating systems including XP and Vista.
- Proven ability to utilize CRM management data, product documentation and internal tools to research and resolve client issues.
- Proven ability to understand and troubleshoot communication issues with VPN and dial up networking.
- Strong interpersonal skills and a solid team player with strong initiative. The mindset and ability to share and transfer knowledge within the team.
- Client Focus: Proven ability to manage client expectations and deliver on those expectations.
- Excellent written and verbal communication skills necessary for conveying root causes as well as resolutions to both technical and non-technical users.
- Proven ability to deal with time sensitive problems using technical skills, industry and product knowledge to achieve resolution to production issues.
- Knowledge and experience in working with network-related issues and supporting multiple connectivity methods such as VPN and dial up modems.
- Proven ability to multitask and prioritize issues effectively in a challenging and time sensitive environment.
- 2 Years software support and installation experience preferably in the Financial Services Industry.
To Apply to this job go to http://www.GadBall.com or click here
Responsibility will be to facilitate the upgrade of multiple clients from Omgeo's OASYS Global Dos platform to Windows within an aggressive timeframe. The upgrade process will include pre installation diligence to ensure clients have the required hardware and connectivity capability, interface testing, client specific configuration and the remote and onsite installation of OASYS Global and associated connectivity software. This is a client facing role and will involve some travel.
- Respond to escalated client installation issues in a timely and effective manner.
- Leverage technical skills, an understanding of financial industry, internal tools and documentation to troubleshoot, reproduce and resolve installation issues.
- Install software remotely or travel to client sites as requested by management.
- Understand the internal escalation procedures to effectively escalate critical and complex issues when necessary.
- Work collaboratively with Development and QA to resolve installation issues.
- Utilize internal CRM to accurately detail steps taken to resolve escalated client issues.
- Work closely with Relationship Managers, Client Relations, Integration and Product Management to ensure effective communications with clients during implementation cycle.
- Contribute to global effectiveness by developing processes, documentation, or publications that can be instituted or shared with all regions.
- Recommend enhancements to management at streamlining the installation process.
- Participate in other Application Support tasks or projects as required.
Required Skills:
- Excellent problem solving and technical troubleshooting skills.
- Working knowledge of PC hardware, software and operating systems including XP and Vista.
- Proven ability to utilize CRM management data, product documentation and internal tools to research and resolve client issues.
- Proven ability to understand and troubleshoot communication issues with VPN and dial up networking.
- Strong interpersonal skills and a solid team player with strong initiative. The mindset and ability to share and transfer knowledge within the team.
- Client Focus: Proven ability to manage client expectations and deliver on those expectations.
- Excellent written and verbal communication skills necessary for conveying root causes as well as resolutions to both technical and non-technical users.
- Proven ability to deal with time sensitive problems using technical skills, industry and product knowledge to achieve resolution to production issues.
- Knowledge and experience in working with network-related issues and supporting multiple connectivity methods such as VPN and dial up modems.
- Proven ability to multitask and prioritize issues effectively in a challenging and time sensitive environment.
- 2 Years software support and installation experience preferably in the Financial Services Industry.
To Apply to this job go to http://www.GadBall.com or click here
Desktop Engineer in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.
Duties/Responsibilities
You must possess the following qualities:
Employee Benefits
All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.
Duties/Responsibilities
- Perform user, system, and support requirements gathering and analysis to provide architectural and design recommendations
- Research options, providing functional and technical written evaluations of products, operating system upgrades, and patches
- Develop, organize, and maintain standard operational procedures
- Create desktop, laptop, and Citrix build processes for domestic and global sites
- Create and communicate systems and application standards
- Create and maintain systems documentation for testing and validation
- Package software and design distribution methods
- Perform software distribution and patch management to Windows desktops, laptops, and Citrix servers
- Maintain relevant and current knowledge as well as leadership, within assigned technical fields
- Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates
- Lead large projects
- Submit weekly status reports and timely project status and scorecards
- Provide technical consultations and presentations to IT as needed
- Perform post-implementation 3rd-level support, identifying root cause and deriving strategic solutions to problems
You must possess the following qualities:
- Disciplined to adhere to formal system lifecycle methodologies
- Deep sense of accountability with the ability to work independently without intensive oversight
- You must be a "go-getter" and take initiative on a regular basis by finding ways to avoid problems proactively rather than just fixing them after the fact
- Initiative and ability to research problems independently and find the root cause
- Emphasis on sharing of knowledge through good communications, peer training and written documentation
- Strong inter-personal skills
- Positive customer service and team attitude with a willingness to help others when required
- Focused on quality with a commitment towards continual improvement
- Strong analytical, communications, and organizational skills
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), Vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience
- 3+ years experience in Desktop Engineering
- Strong hands-on experience designing the Windows and Citrix systems to host a variety of domestic and global applications with optimum performance
- Experience architecting large Windows desktop, laptop, Citrix, and Active Directory environments
- Experience project managing, deploying, and supporting large-scale operating system migrations and introducing new technology based on business needs and industry standards
- Solid foundation designing and implementing distributions with Wise Package Studio in Active Directory environments
- Experience with either Alteris, Marimba, or SMS
- Resource Kit level knowledge of Windows 2003, Windows 2000 Professional, XP, and Vista
- Proficient in Microsoft desktop technologies
- Strong Background in the following areas:
- VBScript
- Image builds experience using Ghost, VMWare, or similar technologies
- WMI
- Thorough understanding of TCP/IP Routing, Firewalls, and Network Security
Major Pluses to have
- MCSE certification
- PMI PMP certification
- Knowledge of SQL
To Apply to this job go to http://www.GadBall.com or click here
Cognos Support & Maintenance-BI Lead in Boston, MA
Description
Organization: Application Outsourcing
Location: Framingham, MA
Accenture Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The BI Cognos Specialist will be responsible for support and maintenance functions with Cognos Reporting and Cognos Planning application tools.
Responsibilities and skills include:
. Should insure that applications are tuned for performance, efficiency, and reliability.
. Work directly with users and other IS groups as required.
. Analyze customer requirements and provide solutions utilizing a full-lifecycle methodology.
. Be a liaison in gathering and understanding requirements.
. Manage ad-hoc requests. Create technical specification documents for new functionality and ensure that new solutions integrate seamlessly with existing technologies in compliance with IS Standards & Strategy.
. Serve as technical lead on small to medium size projects.
. Must also be able set and meet the expectations of management (internal IS teams and business users).
. Domain knowledge in BI and data warehousing.
. User support
. Demand management
. SLA reporting
. Specifications development for offshore team
. Create and manage new processes to improve system supportability or current support processes
. Strong communication and relationship building skills
. Strong documentation skills (grammar, structure, etc)
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
We are an Equal Opportunity Employer.
Experience: Qualifications
BASIC QUALIFICATIONS:
. 1 year minimum experience with support and maintenance of Cognos applications
. 1 year minimum experience with development of Cognos applications
Preferred technical skills:
. 4 year degree required
. Cognos 8 BI (Reporting) experience
. Cognos Enterprise Planning experience
. Cognos Infrastructure administration experience
. Project Leadership experience
. Off shore team coordination experience
Please submit resume online at https://accenture.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=80526&art_servlet_language=en&selected_language=en&csNo=10003#topOfCsPage
To Apply to this job go to http://www.GadBall.com or click here
Organization: Application Outsourcing
Location: Framingham, MA
Accenture Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The BI Cognos Specialist will be responsible for support and maintenance functions with Cognos Reporting and Cognos Planning application tools.
Responsibilities and skills include:
. Should insure that applications are tuned for performance, efficiency, and reliability.
. Work directly with users and other IS groups as required.
. Analyze customer requirements and provide solutions utilizing a full-lifecycle methodology.
. Be a liaison in gathering and understanding requirements.
. Manage ad-hoc requests. Create technical specification documents for new functionality and ensure that new solutions integrate seamlessly with existing technologies in compliance with IS Standards & Strategy.
. Serve as technical lead on small to medium size projects.
. Must also be able set and meet the expectations of management (internal IS teams and business users).
. Domain knowledge in BI and data warehousing.
. User support
. Demand management
. SLA reporting
. Specifications development for offshore team
. Create and manage new processes to improve system supportability or current support processes
. Strong communication and relationship building skills
. Strong documentation skills (grammar, structure, etc)
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
We are an Equal Opportunity Employer.
Experience: Qualifications
BASIC QUALIFICATIONS:
. 1 year minimum experience with support and maintenance of Cognos applications
. 1 year minimum experience with development of Cognos applications
Preferred technical skills:
. 4 year degree required
. Cognos 8 BI (Reporting) experience
. Cognos Enterprise Planning experience
. Cognos Infrastructure administration experience
. Project Leadership experience
. Off shore team coordination experience
Please submit resume online at https://accenture.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=80526&art_servlet_language=en&selected_language=en&csNo=10003#topOfCsPage
To Apply to this job go to http://www.GadBall.com or click here
Supervisor of Data Quality in Boston, MA
Job Description:
The Supervisor of Data Quality will oversee the work of the data stewards and will work as a back-up for the Supervisor of Database Administration whenever s/he is out of the office or has a project on which s/he needs assistance. The Supervisor of Data Quality will be primarily responsible for the quality of all data being entered by the Data Stewards and will regularly monitor the database to detect potential problems, discrepancies, duplicates, incomplete data, and other types of quality issues and will disseminate work to and assign daily tickets to the data stewards to correct and remedy these quality control issues. or inaccuracies. The Supervisor of Data Quality will regularly analyze both the data quality and the efficiency with which the data is being processed, will serve as a resource for the data stewards and will develop all timelines related to data clean-up projects. The Supervisor of Data Quality will provide feedback to the data stewards regarding areas that need improvement and will put together training documents and implement individualized training plans to address any areas of weakness. The Supervisor of Data Quality will also be responsible for managing the overall teleconference process within the InterAction database.
ESSENTIAL FUNCTIONS:
1. Responsible for quality control of all data populating the firm's CRM database and ensuring the data is as accurate and complete as possible
2. Regularly monitors and analyzes the work of the database stewards to determine overall efficiency rates and error rates for each of the data stewards; shares those findings with the CRM team; identifies problem areas and provides ongoing coaching, feedback and training to the Database Stewards to build upon and increase their technical knowledge of the CRM system.
3. Supervises the work of the Database Stewards.
Requirements:
Education, Experience and Capabilities:
* Bachelor's degree with a minimum or three years experience in database development and/or management, as well as project management.
* Must have solid analytical skills and be a problem-solver.
* Must have great research skills and have good logical and critical reasoning skills
* Experience in supervising and training others.
* Must be a self-starter with great attention to detail.
* Preferred experience in legal or services industry.
* Ability to work effectively in a culturally and educationally diverse environment.
* Must be able to organize, plan and work on multiple projects simultaneously, prioritize work, meet deadlines and be flexible in order to respond to shifting demands.
* Must be team-oriented and share information, goals and opportunities with the appropriate parties.
* Must be able to work effectively in a multi-office environment.
Knowledge and Skills:
* Good knowledge of contact management and CRM systems (previous experience with InterAction is strongly preferred).
* Good understanding of corporate structure (parents, subsidiaries, etc.)
* Solid knowledge of computer software programs such as MicroSoft Office (Excel, Word, PowerPoint, Access).
* Experience with Crystal Reports or Microsoft Reporting is a plus
* Strong analytical and problem-solving skills
* Strong writing, verbal communication and presentation skills
* Strong coaching, mentoring and teaching skills.
* Strong influence-management and facilitation skills.
Additional Information:
ESSENTIAL FUNCTIONS CONT.
4. Regularly identifies new areas for analysis that will lead to improvements in efficiency or quality of data used for teleconferences
5. Regularly conducts system-wide data quality queries in accordance with InterAction's best practices to determine the # of duplicates, # of incomplete records, # of unassociated persons and number of businesses without industry data
6. Analyzes various marketing initiatives and data (email marketing campaign results, mailing lists, etc.) to determine trends and/or problem areas; works with CRM manager to develop and implement strategies
7. Serves as a back-up for the Supervisor of Database Administration and performs the duties of the Supervisor of Database Administration.
8. Creates written standards around proper use, formatting, punctuation, etc.
9. Works on other marketing or business development related projects as needed.
10. Performs data entry and research of companies and individuals in the database.
To Apply to this job go to http://www.GadBall.com or click here
The Supervisor of Data Quality will oversee the work of the data stewards and will work as a back-up for the Supervisor of Database Administration whenever s/he is out of the office or has a project on which s/he needs assistance. The Supervisor of Data Quality will be primarily responsible for the quality of all data being entered by the Data Stewards and will regularly monitor the database to detect potential problems, discrepancies, duplicates, incomplete data, and other types of quality issues and will disseminate work to and assign daily tickets to the data stewards to correct and remedy these quality control issues. or inaccuracies. The Supervisor of Data Quality will regularly analyze both the data quality and the efficiency with which the data is being processed, will serve as a resource for the data stewards and will develop all timelines related to data clean-up projects. The Supervisor of Data Quality will provide feedback to the data stewards regarding areas that need improvement and will put together training documents and implement individualized training plans to address any areas of weakness. The Supervisor of Data Quality will also be responsible for managing the overall teleconference process within the InterAction database.
ESSENTIAL FUNCTIONS:
1. Responsible for quality control of all data populating the firm's CRM database and ensuring the data is as accurate and complete as possible
2. Regularly monitors and analyzes the work of the database stewards to determine overall efficiency rates and error rates for each of the data stewards; shares those findings with the CRM team; identifies problem areas and provides ongoing coaching, feedback and training to the Database Stewards to build upon and increase their technical knowledge of the CRM system.
3. Supervises the work of the Database Stewards.
Requirements:
Education, Experience and Capabilities:
* Bachelor's degree with a minimum or three years experience in database development and/or management, as well as project management.
* Must have solid analytical skills and be a problem-solver.
* Must have great research skills and have good logical and critical reasoning skills
* Experience in supervising and training others.
* Must be a self-starter with great attention to detail.
* Preferred experience in legal or services industry.
* Ability to work effectively in a culturally and educationally diverse environment.
* Must be able to organize, plan and work on multiple projects simultaneously, prioritize work, meet deadlines and be flexible in order to respond to shifting demands.
* Must be team-oriented and share information, goals and opportunities with the appropriate parties.
* Must be able to work effectively in a multi-office environment.
Knowledge and Skills:
* Good knowledge of contact management and CRM systems (previous experience with InterAction is strongly preferred).
* Good understanding of corporate structure (parents, subsidiaries, etc.)
* Solid knowledge of computer software programs such as MicroSoft Office (Excel, Word, PowerPoint, Access).
* Experience with Crystal Reports or Microsoft Reporting is a plus
* Strong analytical and problem-solving skills
* Strong writing, verbal communication and presentation skills
* Strong coaching, mentoring and teaching skills.
* Strong influence-management and facilitation skills.
Additional Information:
ESSENTIAL FUNCTIONS CONT.
4. Regularly identifies new areas for analysis that will lead to improvements in efficiency or quality of data used for teleconferences
5. Regularly conducts system-wide data quality queries in accordance with InterAction's best practices to determine the # of duplicates, # of incomplete records, # of unassociated persons and number of businesses without industry data
6. Analyzes various marketing initiatives and data (email marketing campaign results, mailing lists, etc.) to determine trends and/or problem areas; works with CRM manager to develop and implement strategies
7. Serves as a back-up for the Supervisor of Database Administration and performs the duties of the Supervisor of Database Administration.
8. Creates written standards around proper use, formatting, punctuation, etc.
9. Works on other marketing or business development related projects as needed.
10. Performs data entry and research of companies and individuals in the database.
To Apply to this job go to http://www.GadBall.com or click here
Level 3 Technical Support in Boston, MA
CDI Business Solutions currently has a long term contract opportunity with our client in Boston, MA for a Level 3 Technical Support Agent. Replicate and troubleshoot difficult issues reported by customers. Document broken product issues for the development team to fix using Team Track and Parature software. Deal directly with the most important and urgent customers.
Responsibilities :
. Open, triage and resolve Level 3 issues from support issue database
. Research complex customer issues and develop workarounds and solutions for as many as possible
. Provide detailed description of issues to development team for resolution Contact customers when issues are resolved
. Communicate issue resolutions to customers
. This is a very intensive job; most of the issues that are dealt with at Level 3 are urgent and important
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities :
. Open, triage and resolve Level 3 issues from support issue database
. Research complex customer issues and develop workarounds and solutions for as many as possible
. Provide detailed description of issues to development team for resolution Contact customers when issues are resolved
. Communicate issue resolutions to customers
. This is a very intensive job; most of the issues that are dealt with at Level 3 are urgent and important
To Apply to this job go to http://www.GadBall.com or click here
OASYS Global Install Engineer in Boston, MA
Responsibilities:
Responsibility will be to facilitate the upgrade of multiple clients from Omgeo's OASYS Global Dos platform to Windows within an aggressive timeframe. The upgrade process will include pre installation diligence to ensure clients have the required hardware and connectivity capability, interface testing, client specific configuration and the remote and onsite installation of OASYS Global and associated connectivity software. This is a client facing role and will involve some travel.
- Respond to escalated client installation issues in a timely and effective manner.
- Leverage technical skills, an understanding of financial industry, internal tools and documentation to troubleshoot, reproduce and resolve installation issues.
- Install software remotely or travel to client sites as requested by management.
- Understand the internal escalation procedures to effectively escalate critical and complex issues when necessary.
- Work collaboratively with Development and QA to resolve installation issues.
- Utilize internal CRM to accurately detail steps taken to resolve escalated client issues.
- Work closely with Relationship Managers, Client Relations, Integration and Product Management to ensure effective communications with clients during implementation cycle.
- Contribute to global effectiveness by developing processes, documentation, or publications that can be instituted or shared with all regions.
- Recommend enhancements to management at streamlining the installation process.
- Participate in other Application Support tasks or projects as required.
Required Skills:
- Excellent problem solving and technical troubleshooting skills.
- Working knowledge of PC hardware, software and operating systems including XP and Vista.
- Proven ability to utilize CRM management data, product documentation and internal tools to research and resolve client issues.
- Proven ability to understand and troubleshoot communication issues with VPN and dial up networking.
- Strong interpersonal skills and a solid team player with strong initiative. The mindset and ability to share and transfer knowledge within the team.
- Client Focus: Proven ability to manage client expectations and deliver on those expectations.
- Excellent written and verbal communication skills necessary for conveying root causes as well as resolutions to both technical and non-technical users.
- Proven ability to deal with time sensitive problems using technical skills, industry and product knowledge to achieve resolution to production issues.
- Knowledge and experience in working with network-related issues and supporting multiple connectivity methods such as VPN and dial up modems.
- Proven ability to multitask and prioritize issues effectively in a challenging and time sensitive environment.
- 2 Years software support and installation experience preferably in the Financial Services Industry.
To Apply to this job go to http://www.GadBall.com or click here
Responsibility will be to facilitate the upgrade of multiple clients from Omgeo's OASYS Global Dos platform to Windows within an aggressive timeframe. The upgrade process will include pre installation diligence to ensure clients have the required hardware and connectivity capability, interface testing, client specific configuration and the remote and onsite installation of OASYS Global and associated connectivity software. This is a client facing role and will involve some travel.
- Respond to escalated client installation issues in a timely and effective manner.
- Leverage technical skills, an understanding of financial industry, internal tools and documentation to troubleshoot, reproduce and resolve installation issues.
- Install software remotely or travel to client sites as requested by management.
- Understand the internal escalation procedures to effectively escalate critical and complex issues when necessary.
- Work collaboratively with Development and QA to resolve installation issues.
- Utilize internal CRM to accurately detail steps taken to resolve escalated client issues.
- Work closely with Relationship Managers, Client Relations, Integration and Product Management to ensure effective communications with clients during implementation cycle.
- Contribute to global effectiveness by developing processes, documentation, or publications that can be instituted or shared with all regions.
- Recommend enhancements to management at streamlining the installation process.
- Participate in other Application Support tasks or projects as required.
Required Skills:
- Excellent problem solving and technical troubleshooting skills.
- Working knowledge of PC hardware, software and operating systems including XP and Vista.
- Proven ability to utilize CRM management data, product documentation and internal tools to research and resolve client issues.
- Proven ability to understand and troubleshoot communication issues with VPN and dial up networking.
- Strong interpersonal skills and a solid team player with strong initiative. The mindset and ability to share and transfer knowledge within the team.
- Client Focus: Proven ability to manage client expectations and deliver on those expectations.
- Excellent written and verbal communication skills necessary for conveying root causes as well as resolutions to both technical and non-technical users.
- Proven ability to deal with time sensitive problems using technical skills, industry and product knowledge to achieve resolution to production issues.
- Knowledge and experience in working with network-related issues and supporting multiple connectivity methods such as VPN and dial up modems.
- Proven ability to multitask and prioritize issues effectively in a challenging and time sensitive environment.
- 2 Years software support and installation experience preferably in the Financial Services Industry.
To Apply to this job go to http://www.GadBall.com or click here
Sr. Quality Assurance Analyst in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
Software Quality Assurance - Unclaimed Property
We are seeking a qualified individual with proven experience in software quality assurance to develop, execute and report on plans and scripts to test complex solutions for clients under tight deadlines.
This role will report to the Software Development Manager and have all QA responsibilities.
Qualified candidates will have experience with the full QA life cycle as it pertains to systems solutions. This individual will operate with a team but also be responsible for driving quality into the development life cycle. The ideal candidate will also have experience in evaluating requirements for completeness and documentation of completed solutions. In this role, the candidate will need to learn the business domain quickly, may operate with some supervision and will be called upon to make critical testing recommendations including go/ no go decisions.
Principal Duties and Responsibilities:
? Act as lead Quality Assurance resource for IT projects in a rapidly changing environment
? Develop, execute test plans and scripts and track related issues for multi-phased projects
? Interact with development team through full development life cycle driving quality deliverables
? Coordinate activities with shared service organizations and counterparts at other sites
? Synthesize business requirements and develop System Integration test plans, User Acceptance Test plans, User Acceptance criteria and User Guides if required.
? Work with Development Manager to set up standards and processes for different project profiles
Qualifications
? 3+ Years of testing experience using iSeries / AS/400 platform
? At least 1 year of hands-on experience in developing comprehensive testing strategies and test plans
? Hands on experience across a full QA life cycle including Unit testing, Integration testing, User Acceptance testing, and issue management
? Comfortable in client settings interacting with development teams on time sensitive projects
? Knowledge of automated QA tools applicable for AS400 RPG environment as well as .NET environment
? Excellent written and oral communications skills
? Demonstrable testing experience with the following technologies
o RPGIV, RPGILE and RPG /free
o SQL
o Subfiles
o CL Programming
o .Net framework, C#, ASP, ASP .Net
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Software Quality Assurance - Unclaimed Property
We are seeking a qualified individual with proven experience in software quality assurance to develop, execute and report on plans and scripts to test complex solutions for clients under tight deadlines.
This role will report to the Software Development Manager and have all QA responsibilities.
Qualified candidates will have experience with the full QA life cycle as it pertains to systems solutions. This individual will operate with a team but also be responsible for driving quality into the development life cycle. The ideal candidate will also have experience in evaluating requirements for completeness and documentation of completed solutions. In this role, the candidate will need to learn the business domain quickly, may operate with some supervision and will be called upon to make critical testing recommendations including go/ no go decisions.
Principal Duties and Responsibilities:
? Act as lead Quality Assurance resource for IT projects in a rapidly changing environment
? Develop, execute test plans and scripts and track related issues for multi-phased projects
? Interact with development team through full development life cycle driving quality deliverables
? Coordinate activities with shared service organizations and counterparts at other sites
? Synthesize business requirements and develop System Integration test plans, User Acceptance Test plans, User Acceptance criteria and User Guides if required.
? Work with Development Manager to set up standards and processes for different project profiles
Qualifications
? 3+ Years of testing experience using iSeries / AS/400 platform
? At least 1 year of hands-on experience in developing comprehensive testing strategies and test plans
? Hands on experience across a full QA life cycle including Unit testing, Integration testing, User Acceptance testing, and issue management
? Comfortable in client settings interacting with development teams on time sensitive projects
? Knowledge of automated QA tools applicable for AS400 RPG environment as well as .NET environment
? Excellent written and oral communications skills
? Demonstrable testing experience with the following technologies
o RPGIV, RPGILE and RPG /free
o SQL
o Subfiles
o CL Programming
o .Net framework, C#, ASP, ASP .Net
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Development Team Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Directs the activities of software applications development team including:
Manages the development, installation, and maintenance of computer programs for business applications.
Directs and coordinates activities related to the design, development and implementation of software operating systems.
Establishes programming standards and program documentation requirements.
Reviews current status of system applications and prepares recommendations for improvements and resolution of errors.
Manages the technical programming and database development.
Manages the business activities and financial reporting of area.
All other duties as assigned.
Requirements:
Cobol, SQL, and Team Lead / Management Experience
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Directs the activities of software applications development team including:
Manages the development, installation, and maintenance of computer programs for business applications.
Directs and coordinates activities related to the design, development and implementation of software operating systems.
Establishes programming standards and program documentation requirements.
Reviews current status of system applications and prepares recommendations for improvements and resolution of errors.
Manages the technical programming and database development.
Manages the business activities and financial reporting of area.
All other duties as assigned.
Requirements:
Cobol, SQL, and Team Lead / Management Experience
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Quality Assurance Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Works under general supervision
Leads system and user acceptance testing with client involvement
Provides guidance and assistance to testing staff
Oversees creation and implementation of testing plan
Participates in testing, across multiple project organizations to meet multiple requirements (i.e. functional, stress, endurance, integration, etc.).
Develop test case scenarios for unit, system, integration, user acceptance, and parallel testing.
Document testing results including incorporation of appropriate artifacts
Document defects and track them through successful resolution
Responsible for the creation of testing deliverables (i.e. approaches, plans, cases, results, metrics)
Travel as needed (% dependent on project)
Degree preferred, but significant experience can substitute
Experience with Medicaid or Healthcare processing systems desired, especially in the area of Claims processing, Provider or Reference
Experience with HIPAA transaction processing
ICD9 and 10 Code orientation
Familiarity with project work plan software, and tracking systems
Prior experience with iterative development projects and/or RUP methodology
Familiarity with standard concepts, practices, and procedures within the healthcare field
Knowledge of the full development lifecycle, testing large-scale development projects
Experience in a data processing development/operation environment
Testing environment experience and knowledge
Must be able to work independently, as well as part of a team
Must have an excellent ability to communicate (both verbal and written) with both technical and non-technical staff and clients
Strong deadline and task management skills
Sound discretionary judgment skills
Background in Quality Control, Testing, and/or Validation of large-scale software development projects
Experience with automated testing tools (Segue, Rational, Golden, Mercury, etc.).
Experience working in a structured project management environment
Experience with an object-oriented design project
Experience with RDBMS (Oracle, SQL)
Knowledge of accurately reporting and tracking defects throughout the development life cycle
Strong analysis skills
Prior experience interfacing with customers
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Works under general supervision
Leads system and user acceptance testing with client involvement
Provides guidance and assistance to testing staff
Oversees creation and implementation of testing plan
Participates in testing, across multiple project organizations to meet multiple requirements (i.e. functional, stress, endurance, integration, etc.).
Develop test case scenarios for unit, system, integration, user acceptance, and parallel testing.
Document testing results including incorporation of appropriate artifacts
Document defects and track them through successful resolution
Responsible for the creation of testing deliverables (i.e. approaches, plans, cases, results, metrics)
Travel as needed (% dependent on project)
Degree preferred, but significant experience can substitute
Experience with Medicaid or Healthcare processing systems desired, especially in the area of Claims processing, Provider or Reference
Experience with HIPAA transaction processing
ICD9 and 10 Code orientation
Familiarity with project work plan software, and tracking systems
Prior experience with iterative development projects and/or RUP methodology
Familiarity with standard concepts, practices, and procedures within the healthcare field
Knowledge of the full development lifecycle, testing large-scale development projects
Experience in a data processing development/operation environment
Testing environment experience and knowledge
Must be able to work independently, as well as part of a team
Must have an excellent ability to communicate (both verbal and written) with both technical and non-technical staff and clients
Strong deadline and task management skills
Sound discretionary judgment skills
Background in Quality Control, Testing, and/or Validation of large-scale software development projects
Experience with automated testing tools (Segue, Rational, Golden, Mercury, etc.).
Experience working in a structured project management environment
Experience with an object-oriented design project
Experience with RDBMS (Oracle, SQL)
Knowledge of accurately reporting and tracking defects throughout the development life cycle
Strong analysis skills
Prior experience interfacing with customers
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Configuration Management Lead in Boston, MA
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
May perform one or more of the following:
Act as part of a team maintaining a complex and integrated client/server application environment with Windows and UNIX servers located in multiple locations around the country.
Provide second and third level support for applications on a Microsoft Windows platform, including Cognos, OIT Docfinity, Sybase EA Server, and Tomcat. Support the application lifecycle, from development through production support.
Create/maintain high quality documentation/procedures covering the application infrastructure
Write programs/scripts to automate application log management, configuration file updates, and deployment processes.
Analyze new versions of applications to identify how changes would affect the environment. Plan and execute the implementation of applications upgrades.
Other duties as assigned.
Education and Typical Years of Experience: REQUIRED:
(MINIMUM)
Have a minimum of 2 year of relevant experience.
Experience with server support in a Windows environment.
Experience with Internet technologies.
Strong skills with multiple scripting technologies such as batch files, Perl, WSH, or VBScript.
Excellent troubleshooting skills and attention to detail.
Be willing to work hours necessary to successfully accomplish assigned tasks.
Have excellent organizational and written communication skills.
Enjoy working in a fast-paced, production-oriented environment and be able to handle stress.
Specific Requirements: PREFERRED:
BS/BA degree, preferably in a technical field.
MCSA/MCSE or other relevant industry certifications.
Experience with UNIX systems
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
May perform one or more of the following:
Education and Typical Years of Experience: REQUIRED:
(MINIMUM)
Specific Requirements: PREFERRED:
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
To Apply to this job go to http://www.GadBall.com or click here
Audio Video in Boston, MA
This position is responsible for client support of all aspects of our audio visual services including video teleconferencing rooms. Must have the ability to speak knowledgeably, provide a positive customer service approach and understand various technologies within this field and know when, where, why and how to apply them to our needs. This person will also assist with routine equipment installation/operation/maintenance and customer service responsibilities; provide communication & coordination with other offices and with outside vendors & contractors.
Experience: Additional requirements include experience operating video conferencing & A/V equipment including peripheral equipment such as computers and document cameras as well as coordinating with bridging vendors to establish audio and/or video conferences. Strong analytical, problem-solving and troubleshooting skills related to video conferencing and A/V equipment and connectivity required. A college degree and/or relevant experience required. A min. of 3 yrs. exp. with Tandberg & Polycom video conferencing equipment in a financial firm or professional services environment required.
To Apply to this job go to http://www.GadBall.com or click here
Experience: Additional requirements include experience operating video conferencing & A/V equipment including peripheral equipment such as computers and document cameras as well as coordinating with bridging vendors to establish audio and/or video conferences. Strong analytical, problem-solving and troubleshooting skills related to video conferencing and A/V equipment and connectivity required. A college degree and/or relevant experience required. A min. of 3 yrs. exp. with Tandberg & Polycom video conferencing equipment in a financial firm or professional services environment required.
To Apply to this job go to http://www.GadBall.com or click here
Lead Systems Analyst, Investment Performance in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below. We appreciate your time in advance on this matter.
As an Investment Performance Lead System Analyst, you will be responsible for requirements, systems analysis, testing, and project management for new projects and enhancement initiatives supporting investment performance measurement, performance attribution, benchmark maintenance, performance composites, and client cash flows. You will have a high level of direct interaction with the business users. Initially, you will lead projects and eventually lead a staff.
Reports to: Principal, Performance Systems
Duties/Responsibilities
You must possess the following qualities:
Required Background/Experience
Major Pluses to have
Employee Benefits
All applications for this position are accepted via email. You can begin the interview process or REFER someone you know by sending us your resume and your salary history.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below. We appreciate your time in advance on this matter.
As an Investment Performance Lead System Analyst, you will be responsible for requirements, systems analysis, testing, and project management for new projects and enhancement initiatives supporting investment performance measurement, performance attribution, benchmark maintenance, performance composites, and client cash flows. You will have a high level of direct interaction with the business users. Initially, you will lead projects and eventually lead a staff.
Reports to: Principal, Performance Systems
Duties/Responsibilities
- Interact with investment professionals to proactively identify opportunities for new and improved systems
- Work with business partners to define, analyze, and document requirements
- Document functional specifications for new systems and enhancements
- Coordinate the work of systems analysts, software developers, database architects, and data vendors to design and implement robust technical solutions
- Coordinate project tasks across multiple Information Systems groups.
- Plan and perform functional testing of new systems and enhancements
- Provide ongoing support including issue tracking and status reporting
- Work with business partners to prioritize support needs
You must possess the following qualities:
- Excellent communication and delivery skills
- Strong client relationship and analytical skills
Required Background/Experience
- Bachelor's degree in Computer Science, Business, or a related discipline
- 10+ years of work experience in a financial services technology environment
- 5+ years experience developing or supporting investment applications
- Strong systems analysis skills at the Lead level
- Strong understanding of investment processes, securities, analytics, and market data services
- Demonstrated experience in project management and business analysis for medium to large initiatives
- Demonstrated experience in formal software development methodologies
- A CFA or demonstrated progress towards a CFA
Major Pluses to have
- Experience developing or supporting performance measurement or attribution systems
- Exposure to any of the following Back Office Applications:
- settlements
- SWIFT
- pricing
- Security Master
- Corporate Actions
- Performance Attribution
- Performance Measurement
- Cash Flow
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), Vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
- Backup Child Care - two slots available daily plus "Parents in a Pinch" in-home care
All applications for this position are accepted via email. You can begin the interview process or REFER someone you know by sending us your resume and your salary history.
Experience: Required Background/Experience
- Bachelor's degree in Computer Science, Business, or a related discipline
- 10+ years of work experience in a financial services technology environment
- 5+ years experience developing or supporting investment applications
- Strong systems analysis skills at the Lead level
- Strong understanding of investment processes, securities, analytics, and market data services
- Demonstrated experience in project management and business analysis for medium to large initiatives
- Demonstrated experience in formal software development methodologies
- A CFA or demonstrated progress towards a CFA
Major Pluses to have
- Experience developing or supporting performance measurement or attribution systems
- Exposure to any of the following Back Office Applications:
- settlements
- SWIFT
- pricing
- Security Master
- Corporate Actions
- Performance Attribution
- Performance Measurement
- Cash Flow
To Apply to this job go to http://www.GadBall.com or click here
Desktop Engineer in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.
Duties/Responsibilities
You must possess the following qualities:
Employee Benefits
All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.
Duties/Responsibilities
- Perform user, system, and support requirements gathering and analysis to provide architectural and design recommendations
- Research options, providing functional and technical written evaluations of products, operating system upgrades, and patches
- Develop, organize, and maintain standard operational procedures
- Create desktop, laptop, and Citrix build processes for domestic and global sites
- Create and communicate systems and application standards
- Create and maintain systems documentation for testing and validation
- Package software and design distribution methods
- Perform software distribution and patch management to Windows desktops, laptops, and Citrix servers
- Maintain relevant and current knowledge as well as leadership, within assigned technical fields
- Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates
- Lead large projects
- Submit weekly status reports and timely project status and scorecards
- Provide technical consultations and presentations to IT as needed
- Perform post-implementation 3rd-level support, identifying root cause and deriving strategic solutions to problems
You must possess the following qualities:
- Disciplined to adhere to formal system lifecycle methodologies
- Deep sense of accountability with the ability to work independently without intensive oversight
- You must be a "go-getter" and take initiative on a regular basis by finding ways to avoid problems proactively rather than just fixing them after the fact
- Initiative and ability to research problems independently and find the root cause
- Emphasis on sharing of knowledge through good communications, peer training and written documentation
- Strong inter-personal skills
- Positive customer service and team attitude with a willingness to help others when required
- Focused on quality with a commitment towards continual improvement
- Strong analytical, communications, and organizational skills
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), Vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience
- 3+ years experience in Desktop Engineering
- Strong hands-on experience designing the Windows and Citrix systems to host a variety of domestic and global applications with optimum performance
- Experience architecting large Windows desktop, laptop, Citrix, and Active Directory environments
- Experience project managing, deploying, and supporting large-scale operating system migrations and introducing new technology based on business needs and industry standards
- Solid foundation designing and implementing distributions with Wise Package Studio in Active Directory environments
- Experience with either Alteris, Marimba, or SMS
- Resource Kit level knowledge of Windows 2003, Windows 2000 Professional, XP, and Vista
- Proficient in Microsoft desktop technologies
- Strong Background in the following areas:
- VBScript
- Image builds experience using Ghost, VMWare, or similar technologies
- WMI
- Thorough understanding of TCP/IP Routing, Firewalls, and Network Security
Major Pluses to have
- MCSE certification
- PMI PMP certification
- Knowledge of SQL
To Apply to this job go to http://www.GadBall.com or click here
Audiovisual Systems Engineer in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
As an Audiovisual Systems Engineer, you will work closely with end users, the real estate department, Audiovisual support personnel, third-party Audiovisual architecture and engineering firms, and vendors to design and evaluate audiovisual systems. Furthermore, you will work closely with the Client Technology Services group to integrate technology solutions in traditional Audiovisual installations within the desktop PC environment. Room designs are typically targeted to meeting and presentation rooms, video conferencing rooms, and auditoriums for applications, including presentations, interactive collaboration, video/audio conferencing, digital signage, streaming video, and master control centers. You will use a technology which is the convergence between IT and AV to create a collaborative and client-friendly technology environment.
Reports to:Team Leader, Audiovisual Services within Client Technology Services
Duties/Responsibilities
You must possess the following qualities:
Employee Benefits
All applications for this position are accepted via email.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
As an Audiovisual Systems Engineer, you will work closely with end users, the real estate department, Audiovisual support personnel, third-party Audiovisual architecture and engineering firms, and vendors to design and evaluate audiovisual systems. Furthermore, you will work closely with the Client Technology Services group to integrate technology solutions in traditional Audiovisual installations within the desktop PC environment. Room designs are typically targeted to meeting and presentation rooms, video conferencing rooms, and auditoriums for applications, including presentations, interactive collaboration, video/audio conferencing, digital signage, streaming video, and master control centers. You will use a technology which is the convergence between IT and AV to create a collaborative and client-friendly technology environment.
Reports to:Team Leader, Audiovisual Services within Client Technology Services
Duties/Responsibilities
- Engage in user, system, and support requirements gathering and analysis to provide design and architectural recommendations as it relates to Audiovisual systems
- Design and develop audio, video, and data conferencing solutions using Audio, Video, and user-interface components including Crestron control systems
- Install, test, and support Audio and Video control systems both on-site and remotely
- Responsible for development, setup, testing, and maintaining equipment used for videoconferencing, audio conferencing, production equipment, integrated room systems, and special custom projects
- Fabricate, install, troubleshoot, and test equipment and systems
- Utilizing Tandberg Management Suite, provide support for global video conferencing installations and configurations
- Create and maintain system and customization documentation for testing and validation of the Audiovisual systems
- Help troubleshoot Level 3 Audiovisual support issues. Work with vendors as necessary to resolve issues
- Ensure that the new media architecture meets the needs of the operational Audiovisual support group
- Work with network topologies to review and recommend infrastructure changes to support an Audiovisual environment
You must possess the following qualities:
- Ability to prioritize work efforts and multi-task in a very fast-paced environment
- Highly technical, with the ability to evaluate situations, utilizing logical and decisive reasoning
- Ability to maintain a professional and positive attitude in a fast-paced and high-pressure environment
- Capacity to work on various tasks simultaneously
- Ability to work independently without intensive oversight
- Initiative and ability to research problems independently and find the root cause
- Emphasis on sharing of knowledge through good communications, peer training, and written documentation
- Positive customer service and team attitude
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
All applications for this position are accepted via email.
Experience: Required Background/Experience
- We are looking for Audiovisual engineers, NOT technicians. You must have Audiovisual architecture, design, and desktop integration experience
- 10+ years of Audiovisual experience
- 5+ years of experience in Audiovisual design and field implementation
- Experience with Audiovisual engineering of physical space in a desktop environment including live meetings and collaboration tools
- Demonstrated ability to read signal flows and line drawings
- Solid foundation implementing and supporting Tandberg, Polycom, Extron, Crestron, and other Audiovisual technologies
- Understanding of IP Networks
Major Pluses to have
- Bachelor's Degree
- CTS, CTS-I, or CTS-D certification is a huge plus!
- Knowledge of Crestron programming
- Project management experience
To Apply to this job go to http://www.GadBall.com or click here
Supervisor of Data Quality in Boston, MA
Job Description:
The Supervisor of Data Quality will oversee the work of the data stewards and will work as a back-up for the Supervisor of Database Administration whenever s/he is out of the office or has a project on which s/he needs assistance. The Supervisor of Data Quality will be primarily responsible for the quality of all data being entered by the Data Stewards and will regularly monitor the database to detect potential problems, discrepancies, duplicates, incomplete data, and other types of quality issues and will disseminate work to and assign daily tickets to the data stewards to correct and remedy these quality control issues. or inaccuracies. The Supervisor of Data Quality will regularly analyze both the data quality and the efficiency with which the data is being processed, will serve as a resource for the data stewards and will develop all timelines related to data clean-up projects. The Supervisor of Data Quality will provide feedback to the data stewards regarding areas that need improvement and will put together training documents and implement individualized training plans to address any areas of weakness. The Supervisor of Data Quality will also be responsible for managing the overall teleconference process within the InterAction database.
ESSENTIAL FUNCTIONS:
1. Responsible for quality control of all data populating the firm's CRM database and ensuring the data is as accurate and complete as possible
2. Regularly monitors and analyzes the work of the database stewards to determine overall efficiency rates and error rates for each of the data stewards; shares those findings with the CRM team; identifies problem areas and provides ongoing coaching, feedback and training to the Database Stewards to build upon and increase their technical knowledge of the CRM system.
3. Supervises the work of the Database Stewards.
Requirements:
Education, Experience and Capabilities:
* Bachelor's degree with a minimum or three years experience in database development and/or management, as well as project management.
* Must have solid analytical skills and be a problem-solver.
* Must have great research skills and have good logical and critical reasoning skills
* Experience in supervising and training others.
* Must be a self-starter with great attention to detail.
* Preferred experience in legal or services industry.
* Ability to work effectively in a culturally and educationally diverse environment.
* Must be able to organize, plan and work on multiple projects simultaneously, prioritize work, meet deadlines and be flexible in order to respond to shifting demands.
* Must be team-oriented and share information, goals and opportunities with the appropriate parties.
* Must be able to work effectively in a multi-office environment.
Knowledge and Skills:
* Good knowledge of contact management and CRM systems (previous experience with InterAction is strongly preferred).
* Good understanding of corporate structure (parents, subsidiaries, etc.)
* Solid knowledge of computer software programs such as MicroSoft Office (Excel, Word, PowerPoint, Access).
* Experience with Crystal Reports or Microsoft Reporting is a plus
* Strong analytical and problem-solving skills
* Strong writing, verbal communication and presentation skills
* Strong coaching, mentoring and teaching skills.
* Strong influence-management and facilitation skills.
Additional Information:
ESSENTIAL FUNCTIONS CONT.
4. Regularly identifies new areas for analysis that will lead to improvements in efficiency or quality of data used for teleconferences
5. Regularly conducts system-wide data quality queries in accordance with InterAction's best practices to determine the # of duplicates, # of incomplete records, # of unassociated persons and number of businesses without industry data
6. Analyzes various marketing initiatives and data (email marketing campaign results, mailing lists, etc.) to determine trends and/or problem areas; works with CRM manager to develop and implement strategies
7. Serves as a back-up for the Supervisor of Database Administration and performs the duties of the Supervisor of Database Administration.
8. Creates written standards around proper use, formatting, punctuation, etc.
9. Works on other marketing or business development related projects as needed.
10. Performs data entry and research of companies and individuals in the database.
To Apply to this job go to http://www.GadBall.com or click here
The Supervisor of Data Quality will oversee the work of the data stewards and will work as a back-up for the Supervisor of Database Administration whenever s/he is out of the office or has a project on which s/he needs assistance. The Supervisor of Data Quality will be primarily responsible for the quality of all data being entered by the Data Stewards and will regularly monitor the database to detect potential problems, discrepancies, duplicates, incomplete data, and other types of quality issues and will disseminate work to and assign daily tickets to the data stewards to correct and remedy these quality control issues. or inaccuracies. The Supervisor of Data Quality will regularly analyze both the data quality and the efficiency with which the data is being processed, will serve as a resource for the data stewards and will develop all timelines related to data clean-up projects. The Supervisor of Data Quality will provide feedback to the data stewards regarding areas that need improvement and will put together training documents and implement individualized training plans to address any areas of weakness. The Supervisor of Data Quality will also be responsible for managing the overall teleconference process within the InterAction database.
ESSENTIAL FUNCTIONS:
1. Responsible for quality control of all data populating the firm's CRM database and ensuring the data is as accurate and complete as possible
2. Regularly monitors and analyzes the work of the database stewards to determine overall efficiency rates and error rates for each of the data stewards; shares those findings with the CRM team; identifies problem areas and provides ongoing coaching, feedback and training to the Database Stewards to build upon and increase their technical knowledge of the CRM system.
3. Supervises the work of the Database Stewards.
Requirements:
Education, Experience and Capabilities:
* Bachelor's degree with a minimum or three years experience in database development and/or management, as well as project management.
* Must have solid analytical skills and be a problem-solver.
* Must have great research skills and have good logical and critical reasoning skills
* Experience in supervising and training others.
* Must be a self-starter with great attention to detail.
* Preferred experience in legal or services industry.
* Ability to work effectively in a culturally and educationally diverse environment.
* Must be able to organize, plan and work on multiple projects simultaneously, prioritize work, meet deadlines and be flexible in order to respond to shifting demands.
* Must be team-oriented and share information, goals and opportunities with the appropriate parties.
* Must be able to work effectively in a multi-office environment.
Knowledge and Skills:
* Good knowledge of contact management and CRM systems (previous experience with InterAction is strongly preferred).
* Good understanding of corporate structure (parents, subsidiaries, etc.)
* Solid knowledge of computer software programs such as MicroSoft Office (Excel, Word, PowerPoint, Access).
* Experience with Crystal Reports or Microsoft Reporting is a plus
* Strong analytical and problem-solving skills
* Strong writing, verbal communication and presentation skills
* Strong coaching, mentoring and teaching skills.
* Strong influence-management and facilitation skills.
Additional Information:
ESSENTIAL FUNCTIONS CONT.
4. Regularly identifies new areas for analysis that will lead to improvements in efficiency or quality of data used for teleconferences
5. Regularly conducts system-wide data quality queries in accordance with InterAction's best practices to determine the # of duplicates, # of incomplete records, # of unassociated persons and number of businesses without industry data
6. Analyzes various marketing initiatives and data (email marketing campaign results, mailing lists, etc.) to determine trends and/or problem areas; works with CRM manager to develop and implement strategies
7. Serves as a back-up for the Supervisor of Database Administration and performs the duties of the Supervisor of Database Administration.
8. Creates written standards around proper use, formatting, punctuation, etc.
9. Works on other marketing or business development related projects as needed.
10. Performs data entry and research of companies and individuals in the database.
To Apply to this job go to http://www.GadBall.com or click here
Short Term Desktop Support Techs w/A+ Certificatio in Boston, MA
As the Desktop Support Technician, you will have previous desktop support experience and A+ Certification.
Pay Rate: $17.00
Responsibilities:
- Repairs (warranty and non-warranty) of CPUs and related equipment including servers.
- IMACs.
- Determining and maintaining stock levels of spare customer-owned peripheral parts such as keyboards, mice, external CD or DVD drives/burners, monitor stands, laptop batteries and blank optical media.
- Basic deskside support.
- Research into various issues for customers.
- Maintaining a small stock of server parts on-site.
- Co-ordinate repairs of items for remote offices. This sometimes involves systems being shipped from remote offices. Watchdog the repairs to help ensure they occur in a timely manner.
- Imaging of customer-owned CPUs for use via SMS. This uses procedures and equipment developed and provided by the customer.
Experience: Required Experience/Skills:
- Previous desktop support experience.
- A+ certification.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to Carla Guincho at . The only way to learn more is by taking the next step.
To Apply to this job go to http://www.GadBall.com or click here
Pay Rate: $17.00
Responsibilities:
- Repairs (warranty and non-warranty) of CPUs and related equipment including servers.
- IMACs.
- Determining and maintaining stock levels of spare customer-owned peripheral parts such as keyboards, mice, external CD or DVD drives/burners, monitor stands, laptop batteries and blank optical media.
- Basic deskside support.
- Research into various issues for customers.
- Maintaining a small stock of server parts on-site.
- Co-ordinate repairs of items for remote offices. This sometimes involves systems being shipped from remote offices. Watchdog the repairs to help ensure they occur in a timely manner.
- Imaging of customer-owned CPUs for use via SMS. This uses procedures and equipment developed and provided by the customer.
Experience: Required Experience/Skills:
- Previous desktop support experience.
- A+ certification.
This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to Carla Guincho at . The only way to learn more is by taking the next step.
To Apply to this job go to http://www.GadBall.com or click here
Level 3 Technical Support in Boston, MA
CDI Business Solutions currently has a long term contract opportunity with our client in Boston, MA for a Level 3 Technical Support Agent. Replicate and troubleshoot difficult issues reported by customers. Document broken product issues for the development team to fix using Team Track and Parature software. Deal directly with the most important and urgent customers.
Responsibilities :
. Open, triage and resolve Level 3 issues from support issue database
. Research complex customer issues and develop workarounds and solutions for as many as possible
. Provide detailed description of issues to development team for resolution Contact customers when issues are resolved
. Communicate issue resolutions to customers
. This is a very intensive job; most of the issues that are dealt with at Level 3 are urgent and important
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities :
. Open, triage and resolve Level 3 issues from support issue database
. Research complex customer issues and develop workarounds and solutions for as many as possible
. Provide detailed description of issues to development team for resolution Contact customers when issues are resolved
. Communicate issue resolutions to customers
. This is a very intensive job; most of the issues that are dealt with at Level 3 are urgent and important
To Apply to this job go to http://www.GadBall.com or click here
Cognos Support & Maintenance-BI Lead in Boston, MA
Description
Organization: Application Outsourcing
Location: Framingham, MA
Accenture Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The BI Cognos Specialist will be responsible for support and maintenance functions with Cognos Reporting and Cognos Planning application tools.
Responsibilities and skills include:
. Should insure that applications are tuned for performance, efficiency, and reliability.
. Work directly with users and other IS groups as required.
. Analyze customer requirements and provide solutions utilizing a full-lifecycle methodology.
. Be a liaison in gathering and understanding requirements.
. Manage ad-hoc requests. Create technical specification documents for new functionality and ensure that new solutions integrate seamlessly with existing technologies in compliance with IS Standards & Strategy.
. Serve as technical lead on small to medium size projects.
. Must also be able set and meet the expectations of management (internal IS teams and business users).
. Domain knowledge in BI and data warehousing.
. User support
. Demand management
. SLA reporting
. Specifications development for offshore team
. Create and manage new processes to improve system supportability or current support processes
. Strong communication and relationship building skills
. Strong documentation skills (grammar, structure, etc)
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
We are an Equal Opportunity Employer.
Experience: Qualifications
BASIC QUALIFICATIONS:
. 1 year minimum experience with support and maintenance of Cognos applications
. 1 year minimum experience with development of Cognos applications
Preferred technical skills:
. 4 year degree required
. Cognos 8 BI (Reporting) experience
. Cognos Enterprise Planning experience
. Cognos Infrastructure administration experience
. Project Leadership experience
. Off shore team coordination experience
Please submit resume online at https://accenture.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=80526&art_servlet_language=en&selected_language=en&csNo=10003#topOfCsPage
To Apply to this job go to http://www.GadBall.com or click here
Organization: Application Outsourcing
Location: Framingham, MA
Accenture Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The BI Cognos Specialist will be responsible for support and maintenance functions with Cognos Reporting and Cognos Planning application tools.
Responsibilities and skills include:
. Should insure that applications are tuned for performance, efficiency, and reliability.
. Work directly with users and other IS groups as required.
. Analyze customer requirements and provide solutions utilizing a full-lifecycle methodology.
. Be a liaison in gathering and understanding requirements.
. Manage ad-hoc requests. Create technical specification documents for new functionality and ensure that new solutions integrate seamlessly with existing technologies in compliance with IS Standards & Strategy.
. Serve as technical lead on small to medium size projects.
. Must also be able set and meet the expectations of management (internal IS teams and business users).
. Domain knowledge in BI and data warehousing.
. User support
. Demand management
. SLA reporting
. Specifications development for offshore team
. Create and manage new processes to improve system supportability or current support processes
. Strong communication and relationship building skills
. Strong documentation skills (grammar, structure, etc)
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
We are an Equal Opportunity Employer.
Experience: Qualifications
BASIC QUALIFICATIONS:
. 1 year minimum experience with support and maintenance of Cognos applications
. 1 year minimum experience with development of Cognos applications
Preferred technical skills:
. 4 year degree required
. Cognos 8 BI (Reporting) experience
. Cognos Enterprise Planning experience
. Cognos Infrastructure administration experience
. Project Leadership experience
. Off shore team coordination experience
Please submit resume online at https://accenture.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=80526&art_servlet_language=en&selected_language=en&csNo=10003#topOfCsPage
To Apply to this job go to http://www.GadBall.com or click here
Cognos Support & Maintenance-BI Lead in Boston, MA
Description
Organization: Application Outsourcing
Location: Framingham, MA
Accenture Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The BI Cognos Specialist will be responsible for support and maintenance functions with Cognos Reporting and Cognos Planning application tools.
Responsibilities and skills include:
. Should insure that applications are tuned for performance, efficiency, and reliability.
. Work directly with users and other IS groups as required.
. Analyze customer requirements and provide solutions utilizing a full-lifecycle methodology.
. Be a liaison in gathering and understanding requirements.
. Manage ad-hoc requests. Create technical specification documents for new functionality and ensure that new solutions integrate seamlessly with existing technologies in compliance with IS Standards & Strategy.
. Serve as technical lead on small to medium size projects.
. Must also be able set and meet the expectations of management (internal IS teams and business users).
. Domain knowledge in BI and data warehousing.
. User support
. Demand management
. SLA reporting
. Specifications development for offshore team
. Create and manage new processes to improve system supportability or current support processes
. Strong communication and relationship building skills
. Strong documentation skills (grammar, structure, etc)
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
We are an Equal Opportunity Employer.
Experience: Qualifications
BASIC QUALIFICATIONS:
. 1 year minimum experience with support and maintenance of Cognos applications
. 1 year minimum experience with development of Cognos applications
Preferred technical skills:
. 4 year degree required
. Cognos 8 BI (Reporting) experience
. Cognos Enterprise Planning experience
. Cognos Infrastructure administration experience
. Project Leadership experience
. Off shore team coordination experience
Please submit resume online at https://accenture.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=80526&art_servlet_language=en&selected_language=en&csNo=10003#topOfCsPage
To Apply to this job go to http://www.GadBall.com or click here
Organization: Application Outsourcing
Location: Framingham, MA
Accenture Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The BI Cognos Specialist will be responsible for support and maintenance functions with Cognos Reporting and Cognos Planning application tools.
Responsibilities and skills include:
. Should insure that applications are tuned for performance, efficiency, and reliability.
. Work directly with users and other IS groups as required.
. Analyze customer requirements and provide solutions utilizing a full-lifecycle methodology.
. Be a liaison in gathering and understanding requirements.
. Manage ad-hoc requests. Create technical specification documents for new functionality and ensure that new solutions integrate seamlessly with existing technologies in compliance with IS Standards & Strategy.
. Serve as technical lead on small to medium size projects.
. Must also be able set and meet the expectations of management (internal IS teams and business users).
. Domain knowledge in BI and data warehousing.
. User support
. Demand management
. SLA reporting
. Specifications development for offshore team
. Create and manage new processes to improve system supportability or current support processes
. Strong communication and relationship building skills
. Strong documentation skills (grammar, structure, etc)
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
We are an Equal Opportunity Employer.
Experience: Qualifications
BASIC QUALIFICATIONS:
. 1 year minimum experience with support and maintenance of Cognos applications
. 1 year minimum experience with development of Cognos applications
Preferred technical skills:
. 4 year degree required
. Cognos 8 BI (Reporting) experience
. Cognos Enterprise Planning experience
. Cognos Infrastructure administration experience
. Project Leadership experience
. Off shore team coordination experience
Please submit resume online at https://accenture.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=80526&art_servlet_language=en&selected_language=en&csNo=10003#topOfCsPage
To Apply to this job go to http://www.GadBall.com or click here
PM - PMPM Project Management - Project Management in Medford MA in Boston, MA
Location: Medford, MA (near Boston)
Please NO Corp to Corp is available for this role. Contract to hire MUST be able and willing to work directly for our end client in a permanent position.
Job Description:
- Technical hands-on Project Manager with 5 yrs experience
- progressive background as Business Analyst
- experienced with SDLC and .net technology
- highly desired CRM and/or call centre experience
- automotive or similar industry preferred
please forward resumes to
Experience: Project Management,,
To Apply to this job go to http://www.GadBall.com or click here
Please NO Corp to Corp is available for this role. Contract to hire MUST be able and willing to work directly for our end client in a permanent position.
Job Description:
- Technical hands-on Project Manager with 5 yrs experience
- progressive background as Business Analyst
- experienced with SDLC and .net technology
- highly desired CRM and/or call centre experience
- automotive or similar industry preferred
please forward resumes to
Experience: Project Management,,
To Apply to this job go to http://www.GadBall.com or click here
Desktop Engineer in Boston, MA
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!
You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.
Duties/Responsibilities
You must possess the following qualities:
Employee Benefits
All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience
Major Pluses to have
To Apply to this job go to http://www.GadBall.com or click here
You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.
You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.
Duties/Responsibilities
- Perform user, system, and support requirements gathering and analysis to provide architectural and design recommendations
- Research options, providing functional and technical written evaluations of products, operating system upgrades, and patches
- Develop, organize, and maintain standard operational procedures
- Create desktop, laptop, and Citrix build processes for domestic and global sites
- Create and communicate systems and application standards
- Create and maintain systems documentation for testing and validation
- Package software and design distribution methods
- Perform software distribution and patch management to Windows desktops, laptops, and Citrix servers
- Maintain relevant and current knowledge as well as leadership, within assigned technical fields
- Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates
- Lead large projects
- Submit weekly status reports and timely project status and scorecards
- Provide technical consultations and presentations to IT as needed
- Perform post-implementation 3rd-level support, identifying root cause and deriving strategic solutions to problems
You must possess the following qualities:
- Disciplined to adhere to formal system lifecycle methodologies
- Deep sense of accountability with the ability to work independently without intensive oversight
- You must be a "go-getter" and take initiative on a regular basis by finding ways to avoid problems proactively rather than just fixing them after the fact
- Initiative and ability to research problems independently and find the root cause
- Emphasis on sharing of knowledge through good communications, peer training and written documentation
- Strong inter-personal skills
- Positive customer service and team attitude with a willingness to help others when required
- Focused on quality with a commitment towards continual improvement
- Strong analytical, communications, and organizational skills
Employee Benefits
- Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus!
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), Vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience
- 3+ years experience in Desktop Engineering
- Strong hands-on experience designing the Windows and Citrix systems to host a variety of domestic and global applications with optimum performance
- Experience architecting large Windows desktop, laptop, Citrix, and Active Directory environments
- Experience project managing, deploying, and supporting large-scale operating system migrations and introducing new technology based on business needs and industry standards
- Solid foundation designing and implementing distributions with Wise Package Studio in Active Directory environments
- Experience with either Alteris, Marimba, or SMS
- Resource Kit level knowledge of Windows 2003, Windows 2000 Professional, XP, and Vista
- Proficient in Microsoft desktop technologies
- Strong Background in the following areas:
- VBScript
- Image builds experience using Ghost, VMWare, or similar technologies
- WMI
- Thorough understanding of TCP/IP Routing, Firewalls, and Network Security
Major Pluses to have
- MCSE certification
- PMI PMP certification
- Knowledge of SQL
To Apply to this job go to http://www.GadBall.com or click here
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