FARO Technologies, a world leader in portable measurement technology, was recently named to Forbes Magazine's "Top 25 Fastest Growing Hi-Tech companies." FARO has an innovative, performance driven, talent oriented, high tech culture where employees are valued as individual contributors to the overall vision of the company. Cooperation and a team environment contributes to FARO's business and human resources success. You will perform duties to provide product training, pre-sale demonstrations and expertise in coordinate measurement, and solving problems for FARO's customers. We provide a corporate culture that focuses on talent, performance and rewards individual efforts. The ideal location for this position is Boston, MA. However, you will be working from a home office, so there is some leeway in the actual location -- Providence, RI or Hartford, CT or even Albany, NY could be potential locations.ESSENTIAL FUNCTIONS:1. Conduct training programs for customers. Assemble teaching aids and handouts, and conduct class. Receive and evaluate comments from students, and respond to queries.2. Evaluate customer’s application requirements, when directed. Interpret drawings, CAD data, GD&T and inspection plans in order to prepare necessary documentation and provide application specific assistance and support to customers and the Customer Service Department.3. Communicate directly with customers and assist the Customer Service department regarding any problems arising after installation and resolve any issues adhering to established procedures and utilizing expertise, available tools and other technical personnel as needed.4. Conduct product demonstrations and provide pre-sales technical assistance for potential customers in support of the sales department when directed.5. Receive data from customers including digital photographs, technical drawings, 3D models, inspection plans and parts. Contact customers to clarify requirements and explain next steps in the process.6. Perform MQC services as required. Travel to customer’s facility and provide services as needed, including coordinate measurement or consulting on manufacturing issues.7. Use and test demo parts and new processes. Observe product performance and report results to management personnel8. Recommend changes to training manuals, quick reference guides and other technical documentation, as needed, in support of Sales and Customer Service departments. Requirements Bachelor's Degree in Mechanical Engineering, Aerospace, etc. Demonstrated skills in CAD as Solid Works, ProE, etc.Knowledge of GD and TValid Driver's LicenseAbility to speak convincingly in front of groups of people e.g. classroom trainingAbility to travel 50% - 70% of time.
To Apply to this job go to http://www.GadBall.com or click here
Web Site Designer in Boston, MA
Travel client of ours is looking for a solid web designer with 5+ years experience in designing user-centric web designs. IA and sitemap experience is a must. Candidate must be proficient in HTML, photoshop, illustrator and dreamweaver on a MAC. This designer will represent the front end of the designs and will work in collaboration with the team of marketing folks and developers.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: HTML, Photoshop, Illustrator and Indesign
To Apply to this job go to http://www.GadBall.com or click here
Experience: HTML, Photoshop, Illustrator and Indesign
To Apply to this job go to http://www.GadBall.com or click here
User Experience Specialist in BOSTON, MA
Onsite user experience specialist needed to implement information architecture. Needs to have experience creating wireframe presentations for clients. Experience with backend layout required.
Experience: User experience professional required.
To Apply to this job go to http://www.GadBall.com or click here
Experience: User experience professional required.
To Apply to this job go to http://www.GadBall.com or click here
Senior Graphic/Web Designer in Boston, MA
The McGraw-Hill Companies is driving the education, financial services and business information markets through leading brands such as McGraw-Hill Education, Standard & Poor's,BusinessWeek , J.D. Power and Associates, Platts, McGraw-Hill Construction, Aviation Week, and Broadcasting. McGraw-Hill Professional, a division of McGraw-Hill Education, is recognized for publishing the most respected and well-known works in a wide range of professional fields, namely Medical, Business, and Technical. McGraw-Hill Professional is a leader in providing on-the-job content and solutions to professionals throughout the world. In addition, McGraw-Hill Professional has been a leader in creating online and digital solutions to professionals and students in medicine through AccessMedicine, or to engineers through its Digital Engineering Library. In addition to the Business, Medical, and Technical markets, McGraw-Hill Professional is a publishing and content leader in Education and Test Prep and in Consumer categories such as health and self-help. McGraw-Hill Professional has an outstanding opportunity for a Senior Graphic/Web Designer within our Financial Communications department, based in our Boston , MA office . The Senior Graphic/Web Designer oversees creative direction of three primary areas: new and existing print publications; new and existing digital products; and internal marketing, branding, and collateral for S&P Financial Communications. Essential Accountabilities include: Oversee creative direction for all design projects. This requires a thorough knowledge of branding and marketing objectives for each client, and the application of these objectives to both print and digital projects. Oversee design quality of all products, both printed and digital from concept through production/implementation. Ensure that design intent is preserved through all project implementation phases. Manage a team of designers, deploy and allocate resources, provide hands on design input, and coordinate projects with cross-departmental teams. Collaborate with the editorial department to deliver the highest quality products that enhance each project's business and creative goals. Function as the key designer for digital projects, creating wireframes, concept mockups and creating a compelling visual design that supports the product requirements. Provide though-leadership on web design best practices and next-generation digital trends while maintaining a user-centered design focus. Work with the marketing team to create collateral material and other sales materials, including banner ads, trade show materials, postcards, etc. Work collaboratively with the technology team to ensure that designs are both technically feasible and incorporate creative ways to dynamically display content. Provide web design leadership throughout the company, and be a spokesperson for the end-user throughout the product design process. Maintain regular communications with Director of Product Design regarding staffing, client issues, schedules and potential resource-issues. The ideal candidate will posses : 6 years minimum experience in art direction. Ability to provide creative leadership on both print and digital design projects. A solid understanding of typography, color, composition, hierarchy and how these elements work together to design solutions. Exceptional conceptual thinker, able to create innovative designs that meet specific target audience, client, technology and product requirements. Deadline-oriented, flexible, organized and able to handle multiple priorities. Must have thorough knowledge of Quark Xpress (or InDesign), Photoshop, and Adobe Illustrator, preferably using Macintosh. Experience designing web applications, with a solid understanding of information design, user-interface best practices, and the constraints of designing for online vs. offline products. Experience using HTML and CSS to design web pages/applications. Some experience using Flash is a plus. Ability to build brand identity, advise on marketing strategies, and provide overall design support on a variety of projects. Meticulous attention to detail. BA/BS in human-factors, interaction design, graphic design, information design or an art degree is a plus. Prior experience in the financial industry is a plus. McGraw-Hill Education: Where The World Learns to Succeed. The McGraw-Hill Companies is an equal opportunity employer.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
IT Manager in Boston, MA
eConsultAmerica is a preferred vendor supplier for a premier food and drug retail powerhouse with world-class supply chain and support services. They are one of the nation's largest grocery providers with a diversified portfolio of regional retail banners. Our client is seeking an experienced and savvy IT Manager - Retail Field Services. This position will be based in West Bridgewater, MA. Relocation Package is available and offered to highly qualified candidates. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Contact InformationeConsultAmericaThe IDS Center80 South 8th Street, Suite #900Minneapolis, MN 55402888-902-3999 (Office)612-886-2368 (Cell) - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe IT Manager's role is to plan, coordinate, and supervise all activities in their specialty field related to the design, development, and implementation of application/infrastructure systems, services, and processes. The IT Manager is also responsible for supporting the maintenance and upgrading of their existing application/infrastructure systems and services. The incumbent will guide his/her team on issues related to the design, development, and deployment of mission-critical information, infrastructure and/or software systems. The IT Manager is responsible for managing a team and/or Team Leads, establishing goals and objectives, managing performance and deliverables, and developing and mentoring staff. This position operates with latitude for un-reviewed action or decision. The IT Manager is responsible for managing performance and deliverables from a global workforce of associates and vendors that may be operating from various time-zones.BEST INDUSTRY - Information TechnologyBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree in Computer Science or a related technical field is required. 4 years of Information Technology experience required6 - 8 years of relevant of Information Technology experience is highly preferred.Experience leading and managing a team of direct reports is required.Demonstrated ability to influence key IT and business leadersITIL Foundations certification is highly preferredExcellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Ability to manage competing priorities Must have strong computer skills and be proficient in use of Microsoft Office applications Exposure to methodologies and specific quality assessment/certifications such as ISO and CMMi is highly preferred.Compensation90K - 120K
To Apply to this job go to http://www.GadBall.com or click here
Experience: Bachelors Degree in Computer Science or a related technical field is required. 4 years of Information Technology experience required6 - 8 years of relevant of Information Technology experience is highly preferred.Experience leading and managing a team of direct reports is required.Demonstrated ability to influence key IT and business leadersITIL Foundations certification is highly preferredExcellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Ability to manage competing priorities Must have strong computer skills and be proficient in use of Microsoft Office applications Exposure to methodologies and specific quality assessment/certifications such as ISO and CMMi is highly preferred.Compensation90K - 120K
To Apply to this job go to http://www.GadBall.com or click here
Web Site Designer - Permanent Role in Boston, MA
User oriented web designer needed to create design process, as well as developing innovative approaches for complex design problems.
Knowledge of information architecture, sitemaps, schematics and prototypes. Strong interpersonal communication skills for a variety of audiences including marketing and technology/development teams
Experience: Proficient knowledge of HTML, Photoshop, Illustrator, Dreamweaver (or text editor), Acrobat, and ImageReady.
Understands the latest trends in website usage and UI and web 2.0 features. Savvy with Microsoft Word, Excel, PowerPoint, Outlook/Entourage.
Must be an Innovative and creative thinker. Must have the ability to meet deadlines while maintaining quality standards.
Consistently produce error free documents.
Highly motivated and positive ‘Can Do’ attitude is a must.
Must have excellent communication skills and be resourceful and organized.
Must have excellent attention to detail , Ability to multi-task
BA, BFA in Web Design or equivalent.
4 plus years experience with in web design and production
To Apply to this job go to http://www.GadBall.com or click here
Knowledge of information architecture, sitemaps, schematics and prototypes. Strong interpersonal communication skills for a variety of audiences including marketing and technology/development teams
Experience: Proficient knowledge of HTML, Photoshop, Illustrator, Dreamweaver (or text editor), Acrobat, and ImageReady.
Understands the latest trends in website usage and UI and web 2.0 features. Savvy with Microsoft Word, Excel, PowerPoint, Outlook/Entourage.
Must be an Innovative and creative thinker. Must have the ability to meet deadlines while maintaining quality standards.
Consistently produce error free documents.
Highly motivated and positive ‘Can Do’ attitude is a must.
Must have excellent communication skills and be resourceful and organized.
Must have excellent attention to detail , Ability to multi-task
BA, BFA in Web Design or equivalent.
4 plus years experience with in web design and production
To Apply to this job go to http://www.GadBall.com or click here
IT WINDOWS ADMINISTRATOR in Boston, MA
IT WINDOWS ADMINISTRATOR
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
Web Developer 6-12 month contract in BOSTON, MA
6-12 month contract position open to redesign web applications for managing, scheduling and administration of our client's resources.
Experience: 7+ years ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, ASPX<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 7 years demonstrated software development, ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, State and Session Management, Active Directory/LDAP Integration, Reporting, Object Oriented Programming.
To Apply to this job go to http://www.GadBall.com or click here
Experience: 7+ years ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, ASPX<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 7 years demonstrated software development, ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, State and Session Management, Active Directory/LDAP Integration, Reporting, Object Oriented Programming.
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in BOSTON, MA
Media Marketing firm is looking for a lead web developer to help build a team and create a development environment. The role will include conception, creation, hands on programming and client interaction for web sites, e-mail campaigns, banner ads and marketing. This individual will work closely with front-end designers and advertising executives.
If you feel as though you are a match for this role, please apply directly at
Experience: Excellent communication and presentation skills
BS in Computer Science or related field
Flexibility - We develop based on our clients technologies, openness to using multiple technologies is a must!
PHP
SQL
Ajax
Flash
ActionScript
.Net
C#
Java Script
Ruby
Ruby on Rails
XML
If you feel as though you are a match for this role, please apply directly at
To Apply to this job go to http://www.GadBall.com or click here
If you feel as though you are a match for this role, please apply directly at
Experience: Excellent communication and presentation skills
BS in Computer Science or related field
Flexibility - We develop based on our clients technologies, openness to using multiple technologies is a must!
PHP
SQL
Ajax
Flash
ActionScript
.Net
C#
Java Script
Ruby
Ruby on Rails
XML
If you feel as though you are a match for this role, please apply directly at
To Apply to this job go to http://www.GadBall.com or click here
Business Analyst Corporate Applications in Boston, MA
The Corporate Applications Team supports the Finance, Corporate Operations and Human Resources departments in their technology needs, including day to day systems support activities. The team is looking for a temporary business analyst who will help in the day to day support activities, and in the implementation and roll out of new reports and systems enhancements.
Responsibilities
.Provide direct support for production applications. This will require strong ability in creating and analyzing data queries
.Work closely with the development teams on resolving support issues and developing systems enhancements and reports
.Requirements gathering and developing functional specifications
.Maintain Ad-hoc Access Databases
.Perform system and integration testing
Experience: 5-10 years business systems analysis experience with a strong ability to extract and document business requirements and functional specifications.
.Experience with formal QA practices
.Proficient with SQL and relational databases
.Excellent written and verbal communications skills
.Strong client service skills
.Self-motivated and willing to work in a fast paced team environment
.Ability to manage multiple priorities effectively
.Experience working in iterative development environments is desirable
.This individual will be mostly working on support issues, reports, enhancements and Data feeds related to our revenue, proxy voting, BCP and human resources applications. Therefore, experience in finance, corporate operations and human resources functions is a strong plus
Tools/Technologies
Skill Required/Desirable Number of years
of experience
SQL Profficiency Required 4
Microsoft Access (including Forms and Reports) Required 2
Crystal and/or Oracle Reports Development Desired 2
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
.Provide direct support for production applications. This will require strong ability in creating and analyzing data queries
.Work closely with the development teams on resolving support issues and developing systems enhancements and reports
.Requirements gathering and developing functional specifications
.Maintain Ad-hoc Access Databases
.Perform system and integration testing
Experience: 5-10 years business systems analysis experience with a strong ability to extract and document business requirements and functional specifications.
.Experience with formal QA practices
.Proficient with SQL and relational databases
.Excellent written and verbal communications skills
.Strong client service skills
.Self-motivated and willing to work in a fast paced team environment
.Ability to manage multiple priorities effectively
.Experience working in iterative development environments is desirable
.This individual will be mostly working on support issues, reports, enhancements and Data feeds related to our revenue, proxy voting, BCP and human resources applications. Therefore, experience in finance, corporate operations and human resources functions is a strong plus
Tools/Technologies
Skill Required/Desirable Number of years
of experience
SQL Profficiency Required 4
Microsoft Access (including Forms and Reports) Required 2
Crystal and/or Oracle Reports Development Desired 2
To Apply to this job go to http://www.GadBall.com or click here
Web Site Designer - Permanent Role in Boston, MA
User oriented web designer needed to create design process, as well as developing innovative approaches for complex design problems.
Knowledge of information architecture, sitemaps, schematics and prototypes. Strong interpersonal communication skills for a variety of audiences including marketing and technology/development teams
Experience: Proficient knowledge of HTML, Photoshop, Illustrator, Dreamweaver (or text editor), Acrobat, and ImageReady.
Understands the latest trends in website usage and UI and web 2.0 features. Savvy with Microsoft Word, Excel, PowerPoint, Outlook/Entourage.
Must be an Innovative and creative thinker. Must have the ability to meet deadlines while maintaining quality standards.
Consistently produce error free documents.
Highly motivated and positive ‘Can Do’ attitude is a must.
Must have excellent communication skills and be resourceful and organized.
Must have excellent attention to detail , Ability to multi-task
BA, BFA in Web Design or equivalent.
4 plus years experience with in web design and production
To Apply to this job go to http://www.GadBall.com or click here
Knowledge of information architecture, sitemaps, schematics and prototypes. Strong interpersonal communication skills for a variety of audiences including marketing and technology/development teams
Experience: Proficient knowledge of HTML, Photoshop, Illustrator, Dreamweaver (or text editor), Acrobat, and ImageReady.
Understands the latest trends in website usage and UI and web 2.0 features. Savvy with Microsoft Word, Excel, PowerPoint, Outlook/Entourage.
Must be an Innovative and creative thinker. Must have the ability to meet deadlines while maintaining quality standards.
Consistently produce error free documents.
Highly motivated and positive ‘Can Do’ attitude is a must.
Must have excellent communication skills and be resourceful and organized.
Must have excellent attention to detail , Ability to multi-task
BA, BFA in Web Design or equivalent.
4 plus years experience with in web design and production
To Apply to this job go to http://www.GadBall.com or click here
Applications Engineer in Boston, MA
FARO Technologies, a world leader in portable measurement technology, was recently named to Forbes Magazine's "Top 25 Fastest Growing Hi-Tech companies." FARO has an innovative, performance driven, talent oriented, high tech culture where employees are valued as individual contributors to the overall vision of the company. Cooperation and a team environment contributes to FARO's business and human resources success. You will perform duties to provide product training, pre-sale demonstrations and expertise in coordinate measurement, and solving problems for FARO's customers. We provide a corporate culture that focuses on talent, performance and rewards individual efforts. The ideal location for this position is Boston, MA. However, you will be working from a home office, so there is some leeway in the actual location -- Providence, RI or Hartford, CT or even Albany, NY could be potential locations.ESSENTIAL FUNCTIONS:1. Conduct training programs for customers. Assemble teaching aids and handouts, and conduct class. Receive and evaluate comments from students, and respond to queries.2. Evaluate customer’s application requirements, when directed. Interpret drawings, CAD data, GD&T and inspection plans in order to prepare necessary documentation and provide application specific assistance and support to customers and the Customer Service Department.3. Communicate directly with customers and assist the Customer Service department regarding any problems arising after installation and resolve any issues adhering to established procedures and utilizing expertise, available tools and other technical personnel as needed.4. Conduct product demonstrations and provide pre-sales technical assistance for potential customers in support of the sales department when directed.5. Receive data from customers including digital photographs, technical drawings, 3D models, inspection plans and parts. Contact customers to clarify requirements and explain next steps in the process.6. Perform MQC services as required. Travel to customer’s facility and provide services as needed, including coordinate measurement or consulting on manufacturing issues.7. Use and test demo parts and new processes. Observe product performance and report results to management personnel8. Recommend changes to training manuals, quick reference guides and other technical documentation, as needed, in support of Sales and Customer Service departments. Requirements Bachelor's Degree in Mechanical Engineering, Aerospace, etc. Demonstrated skills in CAD as Solid Works, ProE, etc.Knowledge of GD and TValid Driver's LicenseAbility to speak convincingly in front of groups of people e.g. classroom trainingAbility to travel 50% - 70% of time.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
User Experience Specialist in BOSTON, MA
Onsite user experience specialist needed to implement information architecture. Needs to have experience creating wireframe presentations for clients. Experience with backend layout required.
Experience: User experience professional required.
To Apply to this job go to http://www.GadBall.com or click here
Experience: User experience professional required.
To Apply to this job go to http://www.GadBall.com or click here
Senior Graphic/Web Designer in Boston, MA
The McGraw-Hill Companies is driving the education, financial services and business information markets through leading brands such as McGraw-Hill Education, Standard & Poor's,BusinessWeek , J.D. Power and Associates, Platts, McGraw-Hill Construction, Aviation Week, and Broadcasting. McGraw-Hill Professional, a division of McGraw-Hill Education, is recognized for publishing the most respected and well-known works in a wide range of professional fields, namely Medical, Business, and Technical. McGraw-Hill Professional is a leader in providing on-the-job content and solutions to professionals throughout the world. In addition, McGraw-Hill Professional has been a leader in creating online and digital solutions to professionals and students in medicine through AccessMedicine, or to engineers through its Digital Engineering Library. In addition to the Business, Medical, and Technical markets, McGraw-Hill Professional is a publishing and content leader in Education and Test Prep and in Consumer categories such as health and self-help. McGraw-Hill Professional has an outstanding opportunity for a Senior Graphic/Web Designer within our Financial Communications department, based in our Boston , MA office . The Senior Graphic/Web Designer oversees creative direction of three primary areas: new and existing print publications; new and existing digital products; and internal marketing, branding, and collateral for S&P Financial Communications. Essential Accountabilities include: Oversee creative direction for all design projects. This requires a thorough knowledge of branding and marketing objectives for each client, and the application of these objectives to both print and digital projects. Oversee design quality of all products, both printed and digital from concept through production/implementation. Ensure that design intent is preserved through all project implementation phases. Manage a team of designers, deploy and allocate resources, provide hands on design input, and coordinate projects with cross-departmental teams. Collaborate with the editorial department to deliver the highest quality products that enhance each project's business and creative goals. Function as the key designer for digital projects, creating wireframes, concept mockups and creating a compelling visual design that supports the product requirements. Provide though-leadership on web design best practices and next-generation digital trends while maintaining a user-centered design focus. Work with the marketing team to create collateral material and other sales materials, including banner ads, trade show materials, postcards, etc. Work collaboratively with the technology team to ensure that designs are both technically feasible and incorporate creative ways to dynamically display content. Provide web design leadership throughout the company, and be a spokesperson for the end-user throughout the product design process. Maintain regular communications with Director of Product Design regarding staffing, client issues, schedules and potential resource-issues. The ideal candidate will posses : 6 years minimum experience in art direction. Ability to provide creative leadership on both print and digital design projects. A solid understanding of typography, color, composition, hierarchy and how these elements work together to design solutions. Exceptional conceptual thinker, able to create innovative designs that meet specific target audience, client, technology and product requirements. Deadline-oriented, flexible, organized and able to handle multiple priorities. Must have thorough knowledge of Quark Xpress (or InDesign), Photoshop, and Adobe Illustrator, preferably using Macintosh. Experience designing web applications, with a solid understanding of information design, user-interface best practices, and the constraints of designing for online vs. offline products. Experience using HTML and CSS to design web pages/applications. Some experience using Flash is a plus. Ability to build brand identity, advise on marketing strategies, and provide overall design support on a variety of projects. Meticulous attention to detail. BA/BS in human-factors, interaction design, graphic design, information design or an art degree is a plus. Prior experience in the financial industry is a plus. McGraw-Hill Education: Where The World Learns to Succeed. The McGraw-Hill Companies is an equal opportunity employer.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
Interactive Art Director in Boston, MA
We are looking for the perfect combination of being of artist and Internet know it all!! The correct person would have a love for both and experience in directing the art to work the way you want it in the interactive space.
Experience: -3+ years of experience
-love of Interactive art
-award winning
To Apply to this job go to http://www.GadBall.com or click here
Experience: -3+ years of experience
-love of Interactive art
-award winning
To Apply to this job go to http://www.GadBall.com or click here
Business Analyst Corporate Applications in Boston, MA
The Corporate Applications Team supports the Finance, Corporate Operations and Human Resources departments in their technology needs, including day to day systems support activities. The team is looking for a temporary business analyst who will help in the day to day support activities, and in the implementation and roll out of new reports and systems enhancements.
Responsibilities
.Provide direct support for production applications. This will require strong ability in creating and analyzing data queries
.Work closely with the development teams on resolving support issues and developing systems enhancements and reports
.Requirements gathering and developing functional specifications
.Maintain Ad-hoc Access Databases
.Perform system and integration testing
Experience: 5-10 years business systems analysis experience with a strong ability to extract and document business requirements and functional specifications.
.Experience with formal QA practices
.Proficient with SQL and relational databases
.Excellent written and verbal communications skills
.Strong client service skills
.Self-motivated and willing to work in a fast paced team environment
.Ability to manage multiple priorities effectively
.Experience working in iterative development environments is desirable
.This individual will be mostly working on support issues, reports, enhancements and Data feeds related to our revenue, proxy voting, BCP and human resources applications. Therefore, experience in finance, corporate operations and human resources functions is a strong plus
Tools/Technologies
Skill Required/Desirable Number of years
of experience
SQL Profficiency Required 4
Microsoft Access (including Forms and Reports) Required 2
Crystal and/or Oracle Reports Development Desired 2
To Apply to this job go to http://www.GadBall.com or click here
Responsibilities
.Provide direct support for production applications. This will require strong ability in creating and analyzing data queries
.Work closely with the development teams on resolving support issues and developing systems enhancements and reports
.Requirements gathering and developing functional specifications
.Maintain Ad-hoc Access Databases
.Perform system and integration testing
Experience: 5-10 years business systems analysis experience with a strong ability to extract and document business requirements and functional specifications.
.Experience with formal QA practices
.Proficient with SQL and relational databases
.Excellent written and verbal communications skills
.Strong client service skills
.Self-motivated and willing to work in a fast paced team environment
.Ability to manage multiple priorities effectively
.Experience working in iterative development environments is desirable
.This individual will be mostly working on support issues, reports, enhancements and Data feeds related to our revenue, proxy voting, BCP and human resources applications. Therefore, experience in finance, corporate operations and human resources functions is a strong plus
Tools/Technologies
Skill Required/Desirable Number of years
of experience
SQL Profficiency Required 4
Microsoft Access (including Forms and Reports) Required 2
Crystal and/or Oracle Reports Development Desired 2
To Apply to this job go to http://www.GadBall.com or click here
Manager, Quality Assurance in Boston, MA
The McGraw-Hill Companies is driving the education, financial services, and business information markets through leading brands such as McGraw-Hill Education, Standard & Poor's and BusinessWeek. McGraw-Hill Professional, a division of McGraw-Hill Education, is recognized for publishing the most respected and well-known works in a wide range of professional fields, namely Medical, Business, and Technical. McGraw-Hill Professional is a leader in providing on-the-job content and solutions to professionals throughout the world. In addition, McGraw-Hill Professional has been a leader in creating online and digital solutions to professionals and students in medicine through AccessMedicine, or to engineers through its Digital Engineering Library. In addition to the Business, Medical, and Technical markets, McGraw-Hill Professional is a publishing and content leader in Education and Test Prep and in Consumer categories such as health and self-help. McGraw-Hill Professional has an immediate opening for aManager, Quality Assurance , based in ourBoston office. Help us develop applications that entice, educate and keep our clients and their clients coming back. As the Manager of Quality Assurance, you will not only be a leader on the QA team, but a lead for all ongoing projects with a focus on the delivery of various testing related initiatives. The QA Manager should have previous QA management experience, a strong knowledge of software quality assurance methodologies and best practices, and be very familiar with the delivery of large scope software projects. Rapidly assimilate and gain project knowledge, resulting in focus into testing issues, testing scope and potential project risks from a testing perspective. The creation and execution of test plans for all ongoing projects and the continued maintenance of those documents. Understand and become involved with all phases of the project's testing effort (unit, integration, functional, regression, automation, system/acceptance, load, performance). Participate in a cross-functional group within the overall product team, representing the QA effort and advising on project issues, risks and scheduling matters. Apply knowledge from prior projects on automated and performance testing strategy and execution Collaborate with the project manager to determine the scope of the remaining testing effort resulting in plans, schedules and implementation of testing projects. Review and work towards defect removal activities and goals with development teams prior to QA releases Communicate with project testing staff in a team environment providing clear and timely information regarding project status, issues, proposed solutions, and any other necessary information sharing. Participate in technical evaluation of test tools that could provide tangible benefit to the testing effort. 3+ years experience in Software QA/Testing Management and Team Leadership Understanding of Object-Oriented testing methodologies. GUI concepts, maps and data-driven test script methods. Experience in producing program level metrics for test case coverage and defect workflow status. Excellent verbal and written communications. Demonstrated organizational skills with the (very necessary) ability to multi-task. Demonstrated strong time management skills. Demonstrated strong judgment. Ability to understand complex applications and business functions. Experience in leading and coordinating offshore teams. Desired Experience with Oracle technologies, SQL and Java. Strong mathematical background and analytical skills including use of statistical analysis. Experience with financial and content management systems. The ability to discern flexibility from compromise when it comes to SQA. Detail oriented and ready to advocate for business and/or customer impact in an impartial way. The McGraw-Hill Companies is an equal opportunity employer.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
Web Site Designer in Boston, MA
Travel client of ours is looking for a solid web designer with 5+ years experience in designing user-centric web designs. IA and sitemap experience is a must. Candidate must be proficient in HTML, photoshop, illustrator and dreamweaver on a MAC. This designer will represent the front end of the designs and will work in collaboration with the team of marketing folks and developers.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: HTML, Photoshop, Illustrator and Indesign
To Apply to this job go to http://www.GadBall.com or click here
Experience: HTML, Photoshop, Illustrator and Indesign
To Apply to this job go to http://www.GadBall.com or click here
IT WINDOWS ADMINISTRATOR in Boston, MA
IT WINDOWS ADMINISTRATOR
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
Technical Helpdesk Supervisor in Boston, MA
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Duties and Responsibilities:
The Technical Support Specialist will provide help desk support to over 100 employees including setup, maintenance, and basic repair of all computer equipment.
The Technical Support Specialist is also the point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This individual will troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner.
Deliver excellent customer service onsite and via the telephone including:
o Building rapport with the client
o Making them feel comfortable with working with you
o Inspiring confidence in the solutions you are delivering
o Being conscious of their time and level of frustration
o Following up when you say you will
In this role you will:
*Provide Help Desk support (hardware, software, and network problems)
*Maintain PC hardware, software, and peripherals in a network environment
*Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
*Maintain servers, including e-mail, print, and backup servers and their associated operating systems and software.
*Perform on site analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement solutions, including on site repair for remote users as needed
*Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective solutions, including repair.
*Implement performance upgrades to PC boxes, including the installation of CPU's
*Collaborate with network administrators to ensure efficient operation of the company's desktop computing environment
*Administer and resolve issues with associated end user workstation networking software products when warranted
*Respond to inquiries regarding desktop problems in a timely manner
*Interact with clients on a daily basis to ensure excellent service and client satisfaction
The successful candidate will have:
*At least 3 years application support experience in the IT services field
* Passion for teamwork, continuing education, problem solving and exceptional customer service
*Customer service attributes such as being well spoken, outgoing, organized, detailed-orientated, dependable and flexible
*College and/or appropriate tech school or equivalent experience, relevant certification a plus
*Experience with hardware repair and replacement for most major brand PCs, assemble/ setup/build PCs, workstations, and servers
*Ability to configure laptops and PCs for Remote Access Service (Cisco VPN
*Knowledge of MS Exchange configuration/MS Outlook setup
*Extensive knowledge of DOS/ Win98/NT4/2000/XP, Office 97/2000/XP/2003 Professional, Microsoft Networking
*Knowledge of standard PC and workstations
*Knowledge and local and networked printers
*The ability to effectively prioritize and execute tasks in a high pressure environment
All other duties as assigned.
Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:
Plans and implements major initiatives related to the support center.
Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.
Plans and establishes priorities and manpower utilization.
Selects and manages subordinates to achieve overall objectives.
May write or lead proposals that require a high level of functional or client expertise
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: 3-5 tears experience
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Duties and Responsibilities:
The Technical Support Specialist will provide help desk support to over 100 employees including setup, maintenance, and basic repair of all computer equipment.
The Technical Support Specialist is also the point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This individual will troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner.
Deliver excellent customer service onsite and via the telephone including:
o Building rapport with the client
o Making them feel comfortable with working with you
o Inspiring confidence in the solutions you are delivering
o Being conscious of their time and level of frustration
o Following up when you say you will
In this role you will:
*Provide Help Desk support (hardware, software, and network problems)
*Maintain PC hardware, software, and peripherals in a network environment
*Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
*Maintain servers, including e-mail, print, and backup servers and their associated operating systems and software.
*Perform on site analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement solutions, including on site repair for remote users as needed
*Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective solutions, including repair.
*Implement performance upgrades to PC boxes, including the installation of CPU's
*Collaborate with network administrators to ensure efficient operation of the company's desktop computing environment
*Administer and resolve issues with associated end user workstation networking software products when warranted
*Respond to inquiries regarding desktop problems in a timely manner
*Interact with clients on a daily basis to ensure excellent service and client satisfaction
The successful candidate will have:
*At least 3 years application support experience in the IT services field
* Passion for teamwork, continuing education, problem solving and exceptional customer service
*Customer service attributes such as being well spoken, outgoing, organized, detailed-orientated, dependable and flexible
*College and/or appropriate tech school or equivalent experience, relevant certification a plus
*Experience with hardware repair and replacement for most major brand PCs, assemble/ setup/build PCs, workstations, and servers
*Ability to configure laptops and PCs for Remote Access Service (Cisco VPN
*Knowledge of MS Exchange configuration/MS Outlook setup
*Extensive knowledge of DOS/ Win98/NT4/2000/XP, Office 97/2000/XP/2003 Professional, Microsoft Networking
*Knowledge of standard PC and workstations
*Knowledge and local and networked printers
*The ability to effectively prioritize and execute tasks in a high pressure environment
All other duties as assigned.
Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:
Plans and implements major initiatives related to the support center.
Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.
Plans and establishes priorities and manpower utilization.
Selects and manages subordinates to achieve overall objectives.
May write or lead proposals that require a high level of functional or client expertise
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: 3-5 tears experience
To Apply to this job go to http://www.GadBall.com or click here
Web Developer 6-12 month contract in BOSTON, MA
6-12 month contract position open to redesign web applications for managing, scheduling and administration of our client's resources.
Experience: 7+ years ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, ASPX<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 7 years demonstrated software development, ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, State and Session Management, Active Directory/LDAP Integration, Reporting, Object Oriented Programming.
To Apply to this job go to http://www.GadBall.com or click here
Experience: 7+ years ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, ASPX<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 7 years demonstrated software development, ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, State and Session Management, Active Directory/LDAP Integration, Reporting, Object Oriented Programming.
To Apply to this job go to http://www.GadBall.com or click here
IT Manager in Boston, MA
eConsultAmerica is a preferred vendor supplier for a premier food and drug retail powerhouse with world-class supply chain and support services. They are one of the nation's largest grocery providers with a diversified portfolio of regional retail banners. Our client is seeking an experienced and savvy IT Manager - Retail Field Services. This position will be based in West Bridgewater, MA. Relocation Package is available and offered to highly qualified candidates. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Contact InformationeConsultAmericaThe IDS Center80 South 8th Street, Suite #900Minneapolis, MN 55402888-902-3999 (Office)612-886-2368 (Cell) - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe IT Manager's role is to plan, coordinate, and supervise all activities in their specialty field related to the design, development, and implementation of application/infrastructure systems, services, and processes. The IT Manager is also responsible for supporting the maintenance and upgrading of their existing application/infrastructure systems and services. The incumbent will guide his/her team on issues related to the design, development, and deployment of mission-critical information, infrastructure and/or software systems. The IT Manager is responsible for managing a team and/or Team Leads, establishing goals and objectives, managing performance and deliverables, and developing and mentoring staff. This position operates with latitude for un-reviewed action or decision. The IT Manager is responsible for managing performance and deliverables from a global workforce of associates and vendors that may be operating from various time-zones.BEST INDUSTRY - Information TechnologyBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree in Computer Science or a related technical field is required. 4 years of Information Technology experience required6 - 8 years of relevant of Information Technology experience is highly preferred.Experience leading and managing a team of direct reports is required.Demonstrated ability to influence key IT and business leadersITIL Foundations certification is highly preferredExcellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Ability to manage competing priorities Must have strong computer skills and be proficient in use of Microsoft Office applications Exposure to methodologies and specific quality assessment/certifications such as ISO and CMMi is highly preferred.Compensation90K - 120K
To Apply to this job go to http://www.GadBall.com or click here
Experience: Bachelors Degree in Computer Science or a related technical field is required. 4 years of Information Technology experience required6 - 8 years of relevant of Information Technology experience is highly preferred.Experience leading and managing a team of direct reports is required.Demonstrated ability to influence key IT and business leadersITIL Foundations certification is highly preferredExcellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Ability to manage competing priorities Must have strong computer skills and be proficient in use of Microsoft Office applications Exposure to methodologies and specific quality assessment/certifications such as ISO and CMMi is highly preferred.Compensation90K - 120K
To Apply to this job go to http://www.GadBall.com or click here
Web Developer in BOSTON, MA
Media Marketing firm is looking for a lead web developer to help build a team and create a development environment. The role will include conception, creation, hands on programming and client interaction for web sites, e-mail campaigns, banner ads and marketing. This individual will work closely with front-end designers and advertising executives.
If you feel as though you are a match for this role, please apply directly at
Experience: Excellent communication and presentation skills
BS in Computer Science or related field
Flexibility - We develop based on our clients technologies, openness to using multiple technologies is a must!
PHP
SQL
Ajax
Flash
ActionScript
.Net
C#
Java Script
Ruby
Ruby on Rails
XML
If you feel as though you are a match for this role, please apply directly at
To Apply to this job go to http://www.GadBall.com or click here
If you feel as though you are a match for this role, please apply directly at
Experience: Excellent communication and presentation skills
BS in Computer Science or related field
Flexibility - We develop based on our clients technologies, openness to using multiple technologies is a must!
PHP
SQL
Ajax
Flash
ActionScript
.Net
C#
Java Script
Ruby
Ruby on Rails
XML
If you feel as though you are a match for this role, please apply directly at
To Apply to this job go to http://www.GadBall.com or click here
Bus Systems Analysis Spec (18672) in Boston, MA
PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a Clinical Analyst to join our team in Boston MA.
Job Responsibilities:
Provide clinical analyst support on Soarian implementation team:
Work proactively with nursing, ancillary, and physician clinical users to identify requirements.
Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements. Configure Soarian application to meet requirements.
Perform detailed application testing. Develop strong and positive rapport with nursing users, particularly Nursing Information Systems Director, to ensure that nursing needs are quickly prioritized and addressed.
Participate in Siemens User Groups and online listservs, and review contents of Siemens Customer Memos, to ensure optimization of the capabilities of the Soarian system. May be needed for after-hours “on call” support to troubleshoot and resolve system problems escalated by the service management team.
Required Skills:
Technical/analytical IT experience solving problems for users OR clinical experience in a healthcare setting; ideal candidate would have a little of both
Excellent customer service orientation, including good communication skills
Flexibility and can-do attitude
Must be a team player and demonstrate interest in a long-term role with Perot Systems
Desired Skills:
Demonstrated strong technical aptitude; ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
Exposure to the basic elements of healthcare information technology, via Healthcare Academy orientation / training or information systems experience in a healthcare setting
Passion for supporting nursing
Minimum Educational Requirements:
Bachelor’s Degree or equivalent experience
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
To Apply to this job go to http://www.GadBall.com or click here
Job Responsibilities:
Provide clinical analyst support on Soarian implementation team:
Work proactively with nursing, ancillary, and physician clinical users to identify requirements.
Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements. Configure Soarian application to meet requirements.
Perform detailed application testing. Develop strong and positive rapport with nursing users, particularly Nursing Information Systems Director, to ensure that nursing needs are quickly prioritized and addressed.
Participate in Siemens User Groups and online listservs, and review contents of Siemens Customer Memos, to ensure optimization of the capabilities of the Soarian system. May be needed for after-hours “on call” support to troubleshoot and resolve system problems escalated by the service management team.
Required Skills:
Technical/analytical IT experience solving problems for users OR clinical experience in a healthcare setting; ideal candidate would have a little of both
Excellent customer service orientation, including good communication skills
Flexibility and can-do attitude
Must be a team player and demonstrate interest in a long-term role with Perot Systems
Desired Skills:
Demonstrated strong technical aptitude; ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
Exposure to the basic elements of healthcare information technology, via Healthcare Academy orientation / training or information systems experience in a healthcare setting
Passion for supporting nursing
Minimum Educational Requirements:
Bachelor’s Degree or equivalent experience
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
To Apply to this job go to http://www.GadBall.com or click here
IT Manager in Boston, MA
eConsultAmerica is a preferred vendor supplier for a premier food and drug retail powerhouse with world-class supply chain and support services. They are one of the nation's largest grocery providers with a diversified portfolio of regional retail banners. Our client is seeking an experienced and savvy IT Manager - Retail Field Services. This position will be based in West Bridgewater, MA. Relocation Package is available and offered to highly qualified candidates. If you are interested please forward a brief cover-letter and your updated resume and I will respond back within one (1) business day. US Citizens or Green Card holders only apply. Contact InformationeConsultAmericaThe IDS Center80 South 8th Street, Suite #900Minneapolis, MN 55402888-902-3999 (Office)612-886-2368 (Cell) - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe IT Manager's role is to plan, coordinate, and supervise all activities in their specialty field related to the design, development, and implementation of application/infrastructure systems, services, and processes. The IT Manager is also responsible for supporting the maintenance and upgrading of their existing application/infrastructure systems and services. The incumbent will guide his/her team on issues related to the design, development, and deployment of mission-critical information, infrastructure and/or software systems. The IT Manager is responsible for managing a team and/or Team Leads, establishing goals and objectives, managing performance and deliverables, and developing and mentoring staff. This position operates with latitude for un-reviewed action or decision. The IT Manager is responsible for managing performance and deliverables from a global workforce of associates and vendors that may be operating from various time-zones.BEST INDUSTRY - Information TechnologyBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree in Computer Science or a related technical field is required. 4 years of Information Technology experience required6 - 8 years of relevant of Information Technology experience is highly preferred.Experience leading and managing a team of direct reports is required.Demonstrated ability to influence key IT and business leadersITIL Foundations certification is highly preferredExcellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Ability to manage competing priorities Must have strong computer skills and be proficient in use of Microsoft Office applications Exposure to methodologies and specific quality assessment/certifications such as ISO and CMMi is highly preferred.Compensation90K - 120K
To Apply to this job go to http://www.GadBall.com or click here
Experience: Bachelors Degree in Computer Science or a related technical field is required. 4 years of Information Technology experience required6 - 8 years of relevant of Information Technology experience is highly preferred.Experience leading and managing a team of direct reports is required.Demonstrated ability to influence key IT and business leadersITIL Foundations certification is highly preferredExcellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Ability to manage competing priorities Must have strong computer skills and be proficient in use of Microsoft Office applications Exposure to methodologies and specific quality assessment/certifications such as ISO and CMMi is highly preferred.Compensation90K - 120K
To Apply to this job go to http://www.GadBall.com or click here
Bus Systems Analysis Spec (18672) in Boston, MA
PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a Clinical Analyst to join our team in Boston MA.
Job Responsibilities:
Provide clinical analyst support on Soarian implementation team:
Work proactively with nursing, ancillary, and physician clinical users to identify requirements.
Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements. Configure Soarian application to meet requirements.
Perform detailed application testing. Develop strong and positive rapport with nursing users, particularly Nursing Information Systems Director, to ensure that nursing needs are quickly prioritized and addressed.
Participate in Siemens User Groups and online listservs, and review contents of Siemens Customer Memos, to ensure optimization of the capabilities of the Soarian system. May be needed for after-hours “on call” support to troubleshoot and resolve system problems escalated by the service management team.
Required Skills:
Technical/analytical IT experience solving problems for users OR clinical experience in a healthcare setting; ideal candidate would have a little of both
Excellent customer service orientation, including good communication skills
Flexibility and can-do attitude
Must be a team player and demonstrate interest in a long-term role with Perot Systems
Desired Skills:
Demonstrated strong technical aptitude; ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
Exposure to the basic elements of healthcare information technology, via Healthcare Academy orientation / training or information systems experience in a healthcare setting
Passion for supporting nursing
Minimum Educational Requirements:
Bachelor’s Degree or equivalent experience
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
To Apply to this job go to http://www.GadBall.com or click here
Job Responsibilities:
Provide clinical analyst support on Soarian implementation team:
Work proactively with nursing, ancillary, and physician clinical users to identify requirements.
Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements. Configure Soarian application to meet requirements.
Perform detailed application testing. Develop strong and positive rapport with nursing users, particularly Nursing Information Systems Director, to ensure that nursing needs are quickly prioritized and addressed.
Participate in Siemens User Groups and online listservs, and review contents of Siemens Customer Memos, to ensure optimization of the capabilities of the Soarian system. May be needed for after-hours “on call” support to troubleshoot and resolve system problems escalated by the service management team.
Required Skills:
Technical/analytical IT experience solving problems for users OR clinical experience in a healthcare setting; ideal candidate would have a little of both
Excellent customer service orientation, including good communication skills
Flexibility and can-do attitude
Must be a team player and demonstrate interest in a long-term role with Perot Systems
Desired Skills:
Demonstrated strong technical aptitude; ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
Exposure to the basic elements of healthcare information technology, via Healthcare Academy orientation / training or information systems experience in a healthcare setting
Passion for supporting nursing
Minimum Educational Requirements:
Bachelor’s Degree or equivalent experience
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
To Apply to this job go to http://www.GadBall.com or click here
Web Site Designer in Boston, MA
Travel client of ours is looking for a solid web designer with 5+ years experience in designing user-centric web designs. IA and sitemap experience is a must. Candidate must be proficient in HTML, photoshop, illustrator and dreamweaver on a MAC. This designer will represent the front end of the designs and will work in collaboration with the team of marketing folks and developers.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: HTML, Photoshop, Illustrator and Indesign
To Apply to this job go to http://www.GadBall.com or click here
Experience: HTML, Photoshop, Illustrator and Indesign
To Apply to this job go to http://www.GadBall.com or click here
User Experience Specialist in BOSTON, MA
Onsite user experience specialist needed to implement information architecture. Needs to have experience creating wireframe presentations for clients. Experience with backend layout required.
Experience: User experience professional required.
To Apply to this job go to http://www.GadBall.com or click here
Experience: User experience professional required.
To Apply to this job go to http://www.GadBall.com or click here
Technical Helpdesk Supervisor in Boston, MA
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Duties and Responsibilities:
The Technical Support Specialist will provide help desk support to over 100 employees including setup, maintenance, and basic repair of all computer equipment.
The Technical Support Specialist is also the point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This individual will troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner.
Deliver excellent customer service onsite and via the telephone including:
o Building rapport with the client
o Making them feel comfortable with working with you
o Inspiring confidence in the solutions you are delivering
o Being conscious of their time and level of frustration
o Following up when you say you will
In this role you will:
*Provide Help Desk support (hardware, software, and network problems)
*Maintain PC hardware, software, and peripherals in a network environment
*Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
*Maintain servers, including e-mail, print, and backup servers and their associated operating systems and software.
*Perform on site analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement solutions, including on site repair for remote users as needed
*Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective solutions, including repair.
*Implement performance upgrades to PC boxes, including the installation of CPU's
*Collaborate with network administrators to ensure efficient operation of the company's desktop computing environment
*Administer and resolve issues with associated end user workstation networking software products when warranted
*Respond to inquiries regarding desktop problems in a timely manner
*Interact with clients on a daily basis to ensure excellent service and client satisfaction
The successful candidate will have:
*At least 3 years application support experience in the IT services field
* Passion for teamwork, continuing education, problem solving and exceptional customer service
*Customer service attributes such as being well spoken, outgoing, organized, detailed-orientated, dependable and flexible
*College and/or appropriate tech school or equivalent experience, relevant certification a plus
*Experience with hardware repair and replacement for most major brand PCs, assemble/ setup/build PCs, workstations, and servers
*Ability to configure laptops and PCs for Remote Access Service (Cisco VPN
*Knowledge of MS Exchange configuration/MS Outlook setup
*Extensive knowledge of DOS/ Win98/NT4/2000/XP, Office 97/2000/XP/2003 Professional, Microsoft Networking
*Knowledge of standard PC and workstations
*Knowledge and local and networked printers
*The ability to effectively prioritize and execute tasks in a high pressure environment
All other duties as assigned.
Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:
Plans and implements major initiatives related to the support center.
Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.
Plans and establishes priorities and manpower utilization.
Selects and manages subordinates to achieve overall objectives.
May write or lead proposals that require a high level of functional or client expertise
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: 3-5 tears experience
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Duties and Responsibilities:
The Technical Support Specialist will provide help desk support to over 100 employees including setup, maintenance, and basic repair of all computer equipment.
The Technical Support Specialist is also the point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This individual will troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner.
Deliver excellent customer service onsite and via the telephone including:
o Building rapport with the client
o Making them feel comfortable with working with you
o Inspiring confidence in the solutions you are delivering
o Being conscious of their time and level of frustration
o Following up when you say you will
In this role you will:
*Provide Help Desk support (hardware, software, and network problems)
*Maintain PC hardware, software, and peripherals in a network environment
*Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
*Maintain servers, including e-mail, print, and backup servers and their associated operating systems and software.
*Perform on site analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement solutions, including on site repair for remote users as needed
*Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective solutions, including repair.
*Implement performance upgrades to PC boxes, including the installation of CPU's
*Collaborate with network administrators to ensure efficient operation of the company's desktop computing environment
*Administer and resolve issues with associated end user workstation networking software products when warranted
*Respond to inquiries regarding desktop problems in a timely manner
*Interact with clients on a daily basis to ensure excellent service and client satisfaction
The successful candidate will have:
*At least 3 years application support experience in the IT services field
* Passion for teamwork, continuing education, problem solving and exceptional customer service
*Customer service attributes such as being well spoken, outgoing, organized, detailed-orientated, dependable and flexible
*College and/or appropriate tech school or equivalent experience, relevant certification a plus
*Experience with hardware repair and replacement for most major brand PCs, assemble/ setup/build PCs, workstations, and servers
*Ability to configure laptops and PCs for Remote Access Service (Cisco VPN
*Knowledge of MS Exchange configuration/MS Outlook setup
*Extensive knowledge of DOS/ Win98/NT4/2000/XP, Office 97/2000/XP/2003 Professional, Microsoft Networking
*Knowledge of standard PC and workstations
*Knowledge and local and networked printers
*The ability to effectively prioritize and execute tasks in a high pressure environment
All other duties as assigned.
Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:
Plans and implements major initiatives related to the support center.
Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.
Plans and establishes priorities and manpower utilization.
Selects and manages subordinates to achieve overall objectives.
May write or lead proposals that require a high level of functional or client expertise
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: 3-5 tears experience
To Apply to this job go to http://www.GadBall.com or click here
Interactive Art Director in Boston, MA
We are looking for the perfect combination of being of artist and Internet know it all!! The correct person would have a love for both and experience in directing the art to work the way you want it in the interactive space.
Experience: -3+ years of experience
-love of Interactive art
-award winning
To Apply to this job go to http://www.GadBall.com or click here
Experience: -3+ years of experience
-love of Interactive art
-award winning
To Apply to this job go to http://www.GadBall.com or click here
Web Developer 6-12 month contract in BOSTON, MA
6-12 month contract position open to redesign web applications for managing, scheduling and administration of our client's resources.
Experience: 7+ years ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, ASPX<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 7 years demonstrated software development, ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, State and Session Management, Active Directory/LDAP Integration, Reporting, Object Oriented Programming.
To Apply to this job go to http://www.GadBall.com or click here
Experience: 7+ years ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, ASPX<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 7 years demonstrated software development, ASP.NET, Ajax, Javascript, HTML, XML, SQL Server 2000/2005, Web GUI Development, State and Session Management, Active Directory/LDAP Integration, Reporting, Object Oriented Programming.
To Apply to this job go to http://www.GadBall.com or click here
Web Site Designer - Permanent Role in Boston, MA
User oriented web designer needed to create design process, as well as developing innovative approaches for complex design problems.
Knowledge of information architecture, sitemaps, schematics and prototypes. Strong interpersonal communication skills for a variety of audiences including marketing and technology/development teams
Experience: Proficient knowledge of html
Photoshop, Illustrator, Dreamweaver (or text editor), Acrobat, ImageReady, etc.
Understanding of latest trends in website usage and UI and web 2.0 features.
Microsoft Word, Excel, PowerPoint, Outlook/Entourage
Must be an Innovative and creative thinker
Ability to meet deadlines while maintaining quality standards
Consistently produce error free documents
Highly motivated and positive ‘Can Do’ attitude
Team player
Flexible on working hours
Excellent communication skills
Resourceful and organized
Excellent attention to detail
Ability to multi-task
BA, BFA in Web Design or equivalent.
4 plus years experience with in web design and production
To Apply to this job go to http://www.GadBall.com or click here
Knowledge of information architecture, sitemaps, schematics and prototypes. Strong interpersonal communication skills for a variety of audiences including marketing and technology/development teams
Experience: Proficient knowledge of html
Photoshop, Illustrator, Dreamweaver (or text editor), Acrobat, ImageReady, etc.
Understanding of latest trends in website usage and UI and web 2.0 features.
Microsoft Word, Excel, PowerPoint, Outlook/Entourage
Must be an Innovative and creative thinker
Ability to meet deadlines while maintaining quality standards
Consistently produce error free documents
Highly motivated and positive ‘Can Do’ attitude
Team player
Flexible on working hours
Excellent communication skills
Resourceful and organized
Excellent attention to detail
Ability to multi-task
BA, BFA in Web Design or equivalent.
4 plus years experience with in web design and production
To Apply to this job go to http://www.GadBall.com or click here
IT WINDOWS ADMINISTRATOR in Boston, MA
IT WINDOWS ADMINISTRATOR
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
Manager, Quality Assurance in Boston, MA
The McGraw-Hill Companies is driving the education, financial services, and business information markets through leading brands such as McGraw-Hill Education, Standard & Poor's and BusinessWeek. McGraw-Hill Professional, a division of McGraw-Hill Education, is recognized for publishing the most respected and well-known works in a wide range of professional fields, namely Medical, Business, and Technical. McGraw-Hill Professional is a leader in providing on-the-job content and solutions to professionals throughout the world. In addition, McGraw-Hill Professional has been a leader in creating online and digital solutions to professionals and students in medicine through AccessMedicine, or to engineers through its Digital Engineering Library. In addition to the Business, Medical, and Technical markets, McGraw-Hill Professional is a publishing and content leader in Education and Test Prep and in Consumer categories such as health and self-help. McGraw-Hill Professional has an immediate opening for aManager, Quality Assurance , based in ourBoston office. Help us develop applications that entice, educate and keep our clients and their clients coming back. As the Manager of Quality Assurance, you will not only be a leader on the QA team, but a lead for all ongoing projects with a focus on the delivery of various testing related initiatives. The QA Manager should have previous QA management experience, a strong knowledge of software quality assurance methodologies and best practices, and be very familiar with the delivery of large scope software projects. Rapidly assimilate and gain project knowledge, resulting in focus into testing issues, testing scope and potential project risks from a testing perspective. The creation and execution of test plans for all ongoing projects and the continued maintenance of those documents. Understand and become involved with all phases of the project's testing effort (unit, integration, functional, regression, automation, system/acceptance, load, performance). Participate in a cross-functional group within the overall product team, representing the QA effort and advising on project issues, risks and scheduling matters. Apply knowledge from prior projects on automated and performance testing strategy and execution Collaborate with the project manager to determine the scope of the remaining testing effort resulting in plans, schedules and implementation of testing projects. Review and work towards defect removal activities and goals with development teams prior to QA releases Communicate with project testing staff in a team environment providing clear and timely information regarding project status, issues, proposed solutions, and any other necessary information sharing. Participate in technical evaluation of test tools that could provide tangible benefit to the testing effort. 3+ years experience in Software QA/Testing Management and Team Leadership Understanding of Object-Oriented testing methodologies. GUI concepts, maps and data-driven test script methods. Experience in producing program level metrics for test case coverage and defect workflow status. Excellent verbal and written communications. Demonstrated organizational skills with the (very necessary) ability to multi-task. Demonstrated strong time management skills. Demonstrated strong judgment. Ability to understand complex applications and business functions. Experience in leading and coordinating offshore teams. Desired Experience with Oracle technologies, SQL and Java. Strong mathematical background and analytical skills including use of statistical analysis. Experience with financial and content management systems. The ability to discern flexibility from compromise when it comes to SQA. Detail oriented and ready to advocate for business and/or customer impact in an impartial way. The McGraw-Hill Companies is an equal opportunity employer.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
Applications Engineer in Boston, MA
FARO Technologies, a world leader in portable measurement technology, was recently named to Forbes Magazine's "Top 25 Fastest Growing Hi-Tech companies." FARO has an innovative, performance driven, talent oriented, high tech culture where employees are valued as individual contributors to the overall vision of the company. Cooperation and a team environment contributes to FARO's business and human resources success. You will perform duties to provide product training, pre-sale demonstrations and expertise in coordinate measurement, and solving problems for FARO's customers. We provide a corporate culture that focuses on talent, performance and rewards individual efforts. The ideal location for this position is Boston, MA. However, you will be working from a home office, so there is some leeway in the actual location -- Providence, RI or Hartford, CT or even Albany, NY could be potential locations.ESSENTIAL FUNCTIONS:1. Conduct training programs for customers. Assemble teaching aids and handouts, and conduct class. Receive and evaluate comments from students, and respond to queries.2. Evaluate customer’s application requirements, when directed. Interpret drawings, CAD data, GD&T and inspection plans in order to prepare necessary documentation and provide application specific assistance and support to customers and the Customer Service Department.3. Communicate directly with customers and assist the Customer Service department regarding any problems arising after installation and resolve any issues adhering to established procedures and utilizing expertise, available tools and other technical personnel as needed.4. Conduct product demonstrations and provide pre-sales technical assistance for potential customers in support of the sales department when directed.5. Receive data from customers including digital photographs, technical drawings, 3D models, inspection plans and parts. Contact customers to clarify requirements and explain next steps in the process.6. Perform MQC services as required. Travel to customer’s facility and provide services as needed, including coordinate measurement or consulting on manufacturing issues.7. Use and test demo parts and new processes. Observe product performance and report results to management personnel8. Recommend changes to training manuals, quick reference guides and other technical documentation, as needed, in support of Sales and Customer Service departments. Requirements Bachelor's Degree in Mechanical Engineering, Aerospace, etc. Demonstrated skills in CAD as Solid Works, ProE, etc.Knowledge of GD and TValid Driver's LicenseAbility to speak convincingly in front of groups of people e.g. classroom trainingAbility to travel 50% - 70% of time.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
SQL Report Writer in BOSTON, MA
Financial firm located in downtown Boston is looking for a Technical Report Writer. Focusing on business unit applications, this will be a business facing SQL report writing role. The ideal applicant will be coming from a heavy SQL (stored procedures, tables, etc...) background and be looking to work in report writing and generation. Responsibilities will consist of working with PM's, gathering requirements, technical documentation, creating and maintaining technical reports.
Easily commutable by the T or Commuter Rail.
Please apply for this position by sending your resume to
Experience: SQL (3+ years)
Crystal Reports or Business Objects
Excellent communication and presentation skills
Report writing experience
Please apply for this position by sending your resume to
To Apply to this job go to http://www.GadBall.com or click here
Easily commutable by the T or Commuter Rail.
Please apply for this position by sending your resume to
Experience: SQL (3+ years)
Crystal Reports or Business Objects
Excellent communication and presentation skills
Report writing experience
Please apply for this position by sending your resume to
To Apply to this job go to http://www.GadBall.com or click here
Applications Engineer in Boston, MA
FARO Technologies, a world leader in portable measurement technology, was recently named to Forbes Magazine's "Top 25 Fastest Growing Hi-Tech companies." FARO has an innovative, performance driven, talent oriented, high tech culture where employees are valued as individual contributors to the overall vision of the company. Cooperation and a team environment contributes to FARO's business and human resources success. You will perform duties to provide product training, pre-sale demonstrations and expertise in coordinate measurement, and solving problems for FARO's customers. We provide a corporate culture that focuses on talent, performance and rewards individual efforts. The ideal location for this position is Boston, MA. However, you will be working from a home office, so there is some leeway in the actual location -- Providence, RI or Hartford, CT or even Albany, NY could be potential locations.ESSENTIAL FUNCTIONS:1. Conduct training programs for customers. Assemble teaching aids and handouts, and conduct class. Receive and evaluate comments from students, and respond to queries.2. Evaluate customer’s application requirements, when directed. Interpret drawings, CAD data, GD&T and inspection plans in order to prepare necessary documentation and provide application specific assistance and support to customers and the Customer Service Department.3. Communicate directly with customers and assist the Customer Service department regarding any problems arising after installation and resolve any issues adhering to established procedures and utilizing expertise, available tools and other technical personnel as needed.4. Conduct product demonstrations and provide pre-sales technical assistance for potential customers in support of the sales department when directed.5. Receive data from customers including digital photographs, technical drawings, 3D models, inspection plans and parts. Contact customers to clarify requirements and explain next steps in the process.6. Perform MQC services as required. Travel to customer’s facility and provide services as needed, including coordinate measurement or consulting on manufacturing issues.7. Use and test demo parts and new processes. Observe product performance and report results to management personnel8. Recommend changes to training manuals, quick reference guides and other technical documentation, as needed, in support of Sales and Customer Service departments. Requirements Bachelor's Degree in Mechanical Engineering, Aerospace, etc. Demonstrated skills in CAD as Solid Works, ProE, etc.Knowledge of GD and TValid Driver's LicenseAbility to speak convincingly in front of groups of people e.g. classroom trainingAbility to travel 50% - 70% of time.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
Desktop Support Specialist in Boston, MA
Job Description Responsibilities include: solving day-to-day desktop related problems, hardware and software configuration issues, maintenance, repairs, equipment exchanges, roll outs, moves and any special projects under direction of a project manager. This person will be expected to work closely with the Business Units so they need to be extremely professional.
This person will be expected to handle high stress situations involving basic problem diagnosis and customer relations management.
The ideal candidate will have a minimum of 2-3 years of direct desktop support experience, preferably in the Financial Services Industry. They must be familiar with all general aspects the following:
. PC hardware, desktop and laptop
. MS NT 4.0
. Windows 2000
. MS Office '97
. Office 2000
. MS Exchange and MS Schedule Plus
. Internet/Intranet Technology
They should also be familiar with general networking and server concepts, specifically TCP/IP and Windows NT Server. Basic knowledge of Blackberry handhelds, and financial and market data applications is a plus.
This individual must be team-orientated and excel in very fast-paced environments. They must have excellent customer relation, communication and organizational skills; be self-starting, able to set and prioritize short-term goals and have strong decision-making and trouble shooting abilities.
Tools/Technologies
Skill Required/Desirable Number of years Of experience
NT Workstation Required 2
Microsoft Office Required 2
MS Outlook Desirable 2
Hardware break/fix Required 2
TCP/IP Desirable 1
Daily Activities This person will spend their day doing a variety of functions, including the following:
. PC Desktop and Laptop hardware configurations
. PC Desktop and Laptop hardware troubleshooting
. PC Software troubleshooting
. Moves/Adds/Changes
. PC Software installations
. General Computer lab maintenance
. Testing of applications
. PC OS builds
Education/Experience Prefer a 4-year degree in Computer Science or Computer Information Systems or 2 years direct desktop support experience.
Other Duration: 6 - 9 months
Start Date: 3/25/02
Experience: 2-3 years Exp.
To Apply to this job go to http://www.GadBall.com or click here
This person will be expected to handle high stress situations involving basic problem diagnosis and customer relations management.
The ideal candidate will have a minimum of 2-3 years of direct desktop support experience, preferably in the Financial Services Industry. They must be familiar with all general aspects the following:
. PC hardware, desktop and laptop
. MS NT 4.0
. Windows 2000
. MS Office '97
. Office 2000
. MS Exchange and MS Schedule Plus
. Internet/Intranet Technology
They should also be familiar with general networking and server concepts, specifically TCP/IP and Windows NT Server. Basic knowledge of Blackberry handhelds, and financial and market data applications is a plus.
This individual must be team-orientated and excel in very fast-paced environments. They must have excellent customer relation, communication and organizational skills; be self-starting, able to set and prioritize short-term goals and have strong decision-making and trouble shooting abilities.
Tools/Technologies
Skill Required/Desirable Number of years Of experience
NT Workstation Required 2
Microsoft Office Required 2
MS Outlook Desirable 2
Hardware break/fix Required 2
TCP/IP Desirable 1
Daily Activities This person will spend their day doing a variety of functions, including the following:
. PC Desktop and Laptop hardware configurations
. PC Desktop and Laptop hardware troubleshooting
. PC Software troubleshooting
. Moves/Adds/Changes
. PC Software installations
. General Computer lab maintenance
. Testing of applications
. PC OS builds
Education/Experience Prefer a 4-year degree in Computer Science or Computer Information Systems or 2 years direct desktop support experience.
Other Duration: 6 - 9 months
Start Date: 3/25/02
Experience: 2-3 years Exp.
To Apply to this job go to http://www.GadBall.com or click here
Interactive Art Director in Boston, MA
We are looking for the perfect combination of being of artist and Internet know it all!! The correct person would have a love for both and experience in directing the art to work the way you want it in the interactive space.
Experience: -3+ years of experience
-love of Interactive art
-award winning
To Apply to this job go to http://www.GadBall.com or click here
Experience: -3+ years of experience
-love of Interactive art
-award winning
To Apply to this job go to http://www.GadBall.com or click here
Epicor Reporting Contract Opportunity in Boston, MA
Large energy management company in Boston is seeking a contractor to work on the Epicor Financial Reporting System. The consultant will have 5 + years working with Epicor software. Knowledge of Accounting and ERP Systems. The consultant will be working on an Inventory Module as well as a Procurement Module using Epicor software as a reporting tool.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 5+ years working with Epicor
Experience with Cognos
working knowledge of ERP systems
To Apply to this job go to http://www.GadBall.com or click here
Experience: 5+ years working with Epicor
Experience with Cognos
working knowledge of ERP systems
To Apply to this job go to http://www.GadBall.com or click here
Manager, Quality Assurance in Boston, MA
The McGraw-Hill Companies is driving the education, financial services, and business information markets through leading brands such as McGraw-Hill Education, Standard & Poor's and BusinessWeek. McGraw-Hill Professional, a division of McGraw-Hill Education, is recognized for publishing the most respected and well-known works in a wide range of professional fields, namely Medical, Business, and Technical. McGraw-Hill Professional is a leader in providing on-the-job content and solutions to professionals throughout the world. In addition, McGraw-Hill Professional has been a leader in creating online and digital solutions to professionals and students in medicine through AccessMedicine, or to engineers through its Digital Engineering Library. In addition to the Business, Medical, and Technical markets, McGraw-Hill Professional is a publishing and content leader in Education and Test Prep and in Consumer categories such as health and self-help. McGraw-Hill Professional has an immediate opening for aManager, Quality Assurance , based in ourBoston office. Help us develop applications that entice, educate and keep our clients and their clients coming back. As the Manager of Quality Assurance, you will not only be a leader on the QA team, but a lead for all ongoing projects with a focus on the delivery of various testing related initiatives. The QA Manager should have previous QA management experience, a strong knowledge of software quality assurance methodologies and best practices, and be very familiar with the delivery of large scope software projects. Rapidly assimilate and gain project knowledge, resulting in focus into testing issues, testing scope and potential project risks from a testing perspective. The creation and execution of test plans for all ongoing projects and the continued maintenance of those documents. Understand and become involved with all phases of the project's testing effort (unit, integration, functional, regression, automation, system/acceptance, load, performance). Participate in a cross-functional group within the overall product team, representing the QA effort and advising on project issues, risks and scheduling matters. Apply knowledge from prior projects on automated and performance testing strategy and execution Collaborate with the project manager to determine the scope of the remaining testing effort resulting in plans, schedules and implementation of testing projects. Review and work towards defect removal activities and goals with development teams prior to QA releases Communicate with project testing staff in a team environment providing clear and timely information regarding project status, issues, proposed solutions, and any other necessary information sharing. Participate in technical evaluation of test tools that could provide tangible benefit to the testing effort. 3+ years experience in Software QA/Testing Management and Team Leadership Understanding of Object-Oriented testing methodologies. GUI concepts, maps and data-driven test script methods. Experience in producing program level metrics for test case coverage and defect workflow status. Excellent verbal and written communications. Demonstrated organizational skills with the (very necessary) ability to multi-task. Demonstrated strong time management skills. Demonstrated strong judgment. Ability to understand complex applications and business functions. Experience in leading and coordinating offshore teams. Desired Experience with Oracle technologies, SQL and Java. Strong mathematical background and analytical skills including use of statistical analysis. Experience with financial and content management systems. The ability to discern flexibility from compromise when it comes to SQA. Detail oriented and ready to advocate for business and/or customer impact in an impartial way. The McGraw-Hill Companies is an equal opportunity employer.
To Apply to this job go to http://www.GadBall.com or click here
To Apply to this job go to http://www.GadBall.com or click here
IT WINDOWS ADMINISTRATOR in Boston, MA
IT WINDOWS ADMINISTRATOR
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative.
Job Title: IT Windows Administrator
The IT Windows Administrator will be a part of the global IT Infrastructure Server Team responsible for the corporate Windows environment. This role will be a very visible position and will be integral to operations within Sapient.
The IT Infrastructure Windows Team is responsible for maintaining, securing, recovering, and supporting the global Windows environment - including Active Directory 2003, Windows servers, Windows Security, SMS 2003, SCOM 2007, patching via Microsoft WSUS, Windows desktop imaging, etc., helping development teams to architect their development environments, supporting general Windows issues, and acting as technical gurus for the other IT teams on Windows issues from a network, hardware, operating system, or application standpoint.
The successful candidate will have the following skills:
Strong understanding of Windows NT 4.0, Windows XP Professional, Windows2000, and Windows2003 (familiarity for Unix operating systems is a plus)
o Should have performed hands-on server management for more than 1 year
Solid understanding of Windows2000/2003 Active Directory
o At least some hands-on work with Active Directory
o Should have familiarity with custom OUs and/or Containers, permissions, and GPOs
Familiarity with Microsoft SMS a plus
Strong understanding of Windows networking in an enterprise environment
Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective
Good understanding of server hardware, particularly Compaq/HP hardware
Strong inter-personal and communication skills
Strong independent problem solving skills
Scripting abilities are a big plus (VB, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
About Sapient
Sapient, a global services firm, helps clients compete, evolve and grow in an increasingly complex marketplace. We operate two groups—Sapient Interactive and Sapient Consulting—positioned at the intersection of marketing, business and technology. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Our passion for client success—evidenced by our ability to foster collaboration, drive innovation and solve challenging problems—is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, Sony Electronics and Verizon, rely on our unique approach to drive growth and market momentum. Headquartered in Cambridge, Massachusetts, Sapient operates across North America, Europe and India. For more information, please visit .
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.
To Apply to this job go to http://www.GadBall.com or click here
Technical Helpdesk Supervisor in Boston, MA
We're here to help.
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Duties and Responsibilities:
The Technical Support Specialist will provide help desk support to over 100 employees including setup, maintenance, and basic repair of all computer equipment.
The Technical Support Specialist is also the point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This individual will troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner.
Deliver excellent customer service onsite and via the telephone including:
o Building rapport with the client
o Making them feel comfortable with working with you
o Inspiring confidence in the solutions you are delivering
o Being conscious of their time and level of frustration
o Following up when you say you will
In this role you will:
*Provide Help Desk support (hardware, software, and network problems)
*Maintain PC hardware, software, and peripherals in a network environment
*Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
*Maintain servers, including e-mail, print, and backup servers and their associated operating systems and software.
*Perform on site analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement solutions, including on site repair for remote users as needed
*Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective solutions, including repair.
*Implement performance upgrades to PC boxes, including the installation of CPU's
*Collaborate with network administrators to ensure efficient operation of the company's desktop computing environment
*Administer and resolve issues with associated end user workstation networking software products when warranted
*Respond to inquiries regarding desktop problems in a timely manner
*Interact with clients on a daily basis to ensure excellent service and client satisfaction
The successful candidate will have:
*At least 3 years application support experience in the IT services field
* Passion for teamwork, continuing education, problem solving and exceptional customer service
*Customer service attributes such as being well spoken, outgoing, organized, detailed-orientated, dependable and flexible
*College and/or appropriate tech school or equivalent experience, relevant certification a plus
*Experience with hardware repair and replacement for most major brand PCs, assemble/ setup/build PCs, workstations, and servers
*Ability to configure laptops and PCs for Remote Access Service (Cisco VPN
*Knowledge of MS Exchange configuration/MS Outlook setup
*Extensive knowledge of DOS/ Win98/NT4/2000/XP, Office 97/2000/XP/2003 Professional, Microsoft Networking
*Knowledge of standard PC and workstations
*Knowledge and local and networked printers
*The ability to effectively prioritize and execute tasks in a high pressure environment
All other duties as assigned.
Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:
Plans and implements major initiatives related to the support center.
Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.
Plans and establishes priorities and manpower utilization.
Selects and manages subordinates to achieve overall objectives.
May write or lead proposals that require a high level of functional or client expertise
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: 3-5 tears experience
To Apply to this job go to http://www.GadBall.com or click here
In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
Duties and Responsibilities:
The Technical Support Specialist will provide help desk support to over 100 employees including setup, maintenance, and basic repair of all computer equipment.
The Technical Support Specialist is also the point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes: installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This individual will troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner.
Deliver excellent customer service onsite and via the telephone including:
o Building rapport with the client
o Making them feel comfortable with working with you
o Inspiring confidence in the solutions you are delivering
o Being conscious of their time and level of frustration
o Following up when you say you will
In this role you will:
*Provide Help Desk support (hardware, software, and network problems)
*Maintain PC hardware, software, and peripherals in a network environment
*Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
*Maintain servers, including e-mail, print, and backup servers and their associated operating systems and software.
*Perform on site analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement solutions, including on site repair for remote users as needed
*Perform on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective solutions, including repair.
*Implement performance upgrades to PC boxes, including the installation of CPU's
*Collaborate with network administrators to ensure efficient operation of the company's desktop computing environment
*Administer and resolve issues with associated end user workstation networking software products when warranted
*Respond to inquiries regarding desktop problems in a timely manner
*Interact with clients on a daily basis to ensure excellent service and client satisfaction
The successful candidate will have:
*At least 3 years application support experience in the IT services field
* Passion for teamwork, continuing education, problem solving and exceptional customer service
*Customer service attributes such as being well spoken, outgoing, organized, detailed-orientated, dependable and flexible
*College and/or appropriate tech school or equivalent experience, relevant certification a plus
*Experience with hardware repair and replacement for most major brand PCs, assemble/ setup/build PCs, workstations, and servers
*Ability to configure laptops and PCs for Remote Access Service (Cisco VPN
*Knowledge of MS Exchange configuration/MS Outlook setup
*Extensive knowledge of DOS/ Win98/NT4/2000/XP, Office 97/2000/XP/2003 Professional, Microsoft Networking
*Knowledge of standard PC and workstations
*Knowledge and local and networked printers
*The ability to effectively prioritize and execute tasks in a high pressure environment
All other duties as assigned.
Primary duties of the Technical Helpdesk Manager and Technical Helpdesk Director may include the above duties as well as one or more of the following:
Plans and implements major initiatives related to the support center.
Performs complex feasibility studies, life-cycle analysis and cost/benefit studies.
Plans and establishes priorities and manpower utilization.
Selects and manages subordinates to achieve overall objectives.
May write or lead proposals that require a high level of functional or client expertise
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.
Experience: 3-5 tears experience
To Apply to this job go to http://www.GadBall.com or click here
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