Sr. Quality Assurance Analyst in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!





Software Quality Assurance - Unclaimed Property

We are seeking a qualified individual with proven experience in software quality assurance to develop, execute and report on plans and scripts to test complex solutions for clients under tight deadlines.

This role will report to the Software Development Manager and have all QA responsibilities.

Qualified candidates will have experience with the full QA life cycle as it pertains to systems solutions. This individual will operate with a team but also be responsible for driving quality into the development life cycle. The ideal candidate will also have experience in evaluating requirements for completeness and documentation of completed solutions. In this role, the candidate will need to learn the business domain quickly, may operate with some supervision and will be called upon to make critical testing recommendations including go/ no go decisions.



Principal Duties and Responsibilities:

? Act as lead Quality Assurance resource for IT projects in a rapidly changing environment

? Develop, execute test plans and scripts and track related issues for multi-phased projects

? Interact with development team through full development life cycle driving quality deliverables

? Coordinate activities with shared service organizations and counterparts at other sites

? Synthesize business requirements and develop System Integration test plans, User Acceptance Test plans, User Acceptance criteria and User Guides if required.

? Work with Development Manager to set up standards and processes for different project profiles



Qualifications

? 3+ Years of testing experience using iSeries / AS/400 platform

? At least 1 year of hands-on experience in developing comprehensive testing strategies and test plans

? Hands on experience across a full QA life cycle including Unit testing, Integration testing, User Acceptance testing, and issue management

? Comfortable in client settings interacting with development teams on time sensitive projects

? Knowledge of automated QA tools applicable for AS400 RPG environment as well as .NET environment

? Excellent written and oral communications skills

? Demonstrable testing experience with the following technologies

o RPGIV, RPGILE and RPG /free

o SQL

o Subfiles

o CL Programming

o .Net framework, C#, ASP, ASP .Net









ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

To Apply to this job go to http://www.GadBall.com or click here

Configuration Management Lead in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!







May perform one or more of the following:

Act as part of a team maintaining a complex and integrated client/server application environment with Windows and UNIX servers located in multiple locations around the country.

Provide second and third level support for applications on a Microsoft Windows platform, including Cognos, OIT Docfinity, Sybase EA Server, and Tomcat. Support the application lifecycle, from development through production support.

Create/maintain high quality documentation/procedures covering the application infrastructure

Write programs/scripts to automate application log management, configuration file updates, and deployment processes.

Analyze new versions of applications to identify how changes would affect the environment. Plan and execute the implementation of applications upgrades.

Other duties as assigned.

Education and Typical Years of Experience: REQUIRED:

(MINIMUM)

Have a minimum of 2 year of relevant experience.

Experience with server support in a Windows environment.

Experience with Internet technologies.

Strong skills with multiple scripting technologies such as batch files, Perl, WSH, or VBScript.

Excellent troubleshooting skills and attention to detail.

Be willing to work hours necessary to successfully accomplish assigned tasks.

Have excellent organizational and written communication skills.

Enjoy working in a fast-paced, production-oriented environment and be able to handle stress.



Specific Requirements: PREFERRED:

BS/BA degree, preferably in a technical field.

MCSA/MCSE or other relevant industry certifications.

Experience with UNIX systems



ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

To Apply to this job go to http://www.GadBall.com or click here

Audio Video in Boston, MA

This position is responsible for client support of all aspects of our audio visual services including video teleconferencing rooms. Must have the ability to speak knowledgeably, provide a positive customer service approach and understand various technologies within this field and know when, where, why and how to apply them to our needs. This person will also assist with routine equipment installation/operation/maintenance and customer service responsibilities; provide communication & coordination with other offices and with outside vendors & contractors.
Experience: Additional requirements include experience operating video conferencing & A/V equipment including peripheral equipment such as computers and document cameras as well as coordinating with bridging vendors to establish audio and/or video conferences. Strong analytical, problem-solving and troubleshooting skills related to video conferencing and A/V equipment and connectivity required. A college degree and/or relevant experience required. A min. of 3 yrs. exp. with Tandberg & Polycom video conferencing equipment in a financial firm or professional services environment required.





To Apply to this job go to http://www.GadBall.com or click here

Short Term Desktop Support Techs w/A+ Certificatio in Boston, MA

As the Desktop Support Technician, you will have previous desktop support experience and A+ Certification.



Pay Rate: $17.00



Responsibilities:

- Repairs (warranty and non-warranty) of CPUs and related equipment including servers.

- IMACs.

- Determining and maintaining stock levels of spare customer-owned peripheral parts such as keyboards, mice, external CD or DVD drives/burners, monitor stands, laptop batteries and blank optical media.

- Basic deskside support.

- Research into various issues for customers.

- Maintaining a small stock of server parts on-site.

- Co-ordinate repairs of items for remote offices. This sometimes involves systems being shipped from remote offices. Watchdog the repairs to help ensure they occur in a timely manner.

- Imaging of customer-owned CPUs for use via SMS. This uses procedures and equipment developed and provided by the customer.
Experience: Required Experience/Skills:

- Previous desktop support experience.

- A+ certification.



This is an excellent opportunity to join a winning team. Take your career to the next level and turn your interest into action. Apply Now! Or, send your resume directly to Carla Guincho at . The only way to learn more is by taking the next step.



To Apply to this job go to http://www.GadBall.com or click here

Level 3 Technical Support in Boston, MA

CDI Business Solutions currently has a long term contract opportunity with our client in Boston, MA for a Level 3 Technical Support Agent. Replicate and troubleshoot difficult issues reported by customers. Document broken product issues for the development team to fix using Team Track and Parature software. Deal directly with the most important and urgent customers.



Responsibilities :

. Open, triage and resolve Level 3 issues from support issue database

. Research complex customer issues and develop workarounds and solutions for as many as possible

. Provide detailed description of issues to development team for resolution Contact customers when issues are resolved

. Communicate issue resolutions to customers

. This is a very intensive job; most of the issues that are dealt with at Level 3 are urgent and important

To Apply to this job go to http://www.GadBall.com or click here

Quality Assurance Lead in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!





May perform one or more of the following:



Works under general supervision

Leads system and user acceptance testing with client involvement

Provides guidance and assistance to testing staff

Oversees creation and implementation of testing plan

Participates in testing, across multiple project organizations to meet multiple requirements (i.e. functional, stress, endurance, integration, etc.).

Develop test case scenarios for unit, system, integration, user acceptance, and parallel testing.

Document testing results including incorporation of appropriate artifacts

Document defects and track them through successful resolution

Responsible for the creation of testing deliverables (i.e. approaches, plans, cases, results, metrics)

Travel as needed (% dependent on project)

Degree preferred, but significant experience can substitute

Experience with Medicaid or Healthcare processing systems desired, especially in the area of Claims processing, Provider or Reference

Experience with HIPAA transaction processing

ICD9 and 10 Code orientation

Familiarity with project work plan software, and tracking systems

Prior experience with iterative development projects and/or RUP methodology

Familiarity with standard concepts, practices, and procedures within the healthcare field

Knowledge of the full development lifecycle, testing large-scale development projects

Experience in a data processing development/operation environment

Testing environment experience and knowledge

Must be able to work independently, as well as part of a team

Must have an excellent ability to communicate (both verbal and written) with both technical and non-technical staff and clients

Strong deadline and task management skills

Sound discretionary judgment skills

Background in Quality Control, Testing, and/or Validation of large-scale software development projects

Experience with automated testing tools (Segue, Rational, Golden, Mercury, etc.).

Experience working in a structured project management environment

Experience with an object-oriented design project

Experience with RDBMS (Oracle, SQL)

Knowledge of accurately reporting and tracking defects throughout the development life cycle

Strong analysis skills

Prior experience interfacing with customers





ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

To Apply to this job go to http://www.GadBall.com or click here

Desktop Engineer in Boston, MA

To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! NO EXCEPTIONS!



You must also include a paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below.



You will be part of the desktop engineering team responsible for architecting and designing desktop solutions that support global and domestic clients. Your role includes the identification of new technology, developing strategies to improve desktop functionality, evaluating technology options, creating designs, testing/validating effectiveness of designs, project managing large migrations, and providing day-to-day 3rd-level support. The client technologies include Microsoft operating systems and application software on desktops, laptops, Citrix servers, peripheral devices, and PDAs. You also will engineer tools and software configurations such as anti-virus, Microsoft Office Suite, and support tools. You will work closely with the deployment and support teams.



Duties/Responsibilities

• Perform user, system, and support requirements gathering and analysis to provide architectural and design recommendations



• Research options, providing functional and technical written evaluations of products, operating system upgrades, and patches



• Develop, organize, and maintain standard operational procedures



• Create desktop, laptop, and Citrix build processes for domestic and global sites



• Create and communicate systems and application standards



• Create and maintain systems documentation for testing and validation



• Package software and design distribution methods



• Perform software distribution and patch management to Windows desktops, laptops, and Citrix servers



• Maintain relevant and current knowledge as well as leadership, within assigned technical fields



• Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates



• Lead large projects



• Submit weekly status reports and timely project status and scorecards



• Provide technical consultations and presentations to IT as needed



• Perform post-implementation 3rd-level support, identifying root cause and deriving strategic solutions to problems

You must possess the following qualities:

• Disciplined to adhere to formal system lifecycle methodologies



• Deep sense of accountability with the ability to work independently without intensive oversight



• You must be a "go-getter" and take initiative on a regular basis by finding ways to avoid problems proactively rather than just fixing them after the fact



• Initiative and ability to research problems independently and find the root cause



• Emphasis on sharing of knowledge through good communications, peer training and written documentation



• Strong inter-personal skills



• Positive customer service and team attitude with a willingness to help others when required



• Focused on quality with a commitment towards continual improvement



• Strong analytical, communications, and organizational skills

Employee Benefits

• Sorry, but we DO NOT sponsor H1-B transfers or TN-1 Visas for this career opportunity. You must be a citizen or permanent resident



• We will reimburse relocation expenses



• Vacations - from two weeks to five weeks, based on length of service



• 11 paid holidays



• 2 paid floating holidays to be used in the summer time



• 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)



• PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance



• Up to 25% bonus!



• Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus!), Vested from day one



• Personal Computing Reimbursement



• Commuting Expense Program



• Chartered Financial Analyst Program

All applications for this position are accepted via email. You can begin the interview process.
Experience: Required Background/Experience

• 3+ years experience in Desktop Engineering



• Strong hands-on experience designing the Windows and Citrix systems to host a variety of domestic and global applications with optimum performance



• Experience architecting large Windows desktop, laptop, Citrix, and Active Directory environments



• Experience project managing, deploying, and supporting large-scale operating system migrations and introducing new technology based on business needs and industry standards



• Solid foundation designing and implementing distributions with Wise Package Studio in Active Directory environments



• Experience with either Alteris, Marimba, or SMS



• Resource Kit level knowledge of Windows 2003, Windows 2000 Professional, XP, and Vista



• Proficient in Microsoft desktop technologies



• Strong Background in the following areas:
  
  
  
  • VBScript
  
  
  
  • Image builds experience using Ghost, VMWare, or similar technologies
  
  
  
  • WMI
  
  
  
  • Thorough understanding of TCP/IP Routing, Firewalls, and Network Security
  
  
  

Major Pluses to have

• MCSE certification



• PMI PMP certification



• Knowledge of SQL

To Apply to this job go to http://www.GadBall.com or click here