Systems Technician Manager in Boston, MA

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!



Reporting to the ACS Director of Operations supporting our clients, the Manager Technical Services will be:

A seasoned, hands-on Manager of Network Administration with at least 5 years of experience implementing and maintaining complex software solution systems. The ideal candidate will have proficiency in the following technical areas:

Software:
Microsoft Windows 2000 Server, Microsoft Windows 2000 Clustering, Windows NT 4.0 Server, Desktop environments (95, NT, 98, 2000, Vista), Backup systems (Veritas), knowledge of TCP/IP, telecommunications support (Avaya switch, Interactive Voice Response IVR systems, Automated Call Distributor -ACD systems), Email Systems, Office 2003, 3270 emulation, and desktop imaging.

Hardware:
HP StorageWorks 2/8q FC Switch \ Backup Hardware, HP\Compaq Servers, Cisco 6509, 2800, E510 firewall equipment. Desktop Hardware.

You will be responsible for support and the administration of our networks, assist programmers and system managers with deploying, administering, managing, and supporting systems. The manager must have experience in budgets and contract writing in a consultant based environment, as well as having project management skills (Microsoft Project)..

We require a strong technical Manager and PC troubleshooter to manage many aspects of the handheld ticket writer installation and our 100 + node, multi-site Windows NT network. The Technical Managers responsibilities will include the installation, repair, configuration, maintenance, and management of our Windows NT servers, desktop computers, printers and PC applications. This individual will also install, configure, and troubleshoot desktop computers and applications.

ACS. We're leaders. We're thinkers. We're inventors. We're doers.
We are proudly ranked 488 on the Fortune 500 list. ACS offers an excellent comprehensive benefits and compensation package to include: medical, dental, vision, 401(k), tuition reimbursement and ESPP. ACS SLS is an equal opportunity/affirmative action employer.

BSBA degree plus 5 years experience (minimum 2+ yrs strong computer/ financial experience). Proficiency w/ MS Office Suite and Access. Must have strong interpersonal skills, plus excellent verbal and written business communication skills to interact with our clients and provide excellent service.

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