Desk Side Support Spec (24090) in Boston, MA

PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a DESKSIDE SUPPORT SPECIALIST to join our team in Boston, MA. Job Responsibilities: Develop and maintain existing Systems Management Server (SMS) environment Develop patching/update plan and further develop hardware and software inventory plans Work with network, server and application teams as well as vendor to complete project related tasks Resolves hardware and software problems expeditiously and with minimum disruption to computer system users and coordinates hardware repairs with vendors, when appropriate Customize and repackage software and remotely deploy using SMS or vbscript Enhance automation using SMS and/or vbscript Maintains desktop hardware and software configuration documentation Updates problem/project-tracking records in a timely manner Required Skills: 3+ years desktop support experience (enterprise environment preferred) 3+ years of Windows 2000/XP experience SMS/SCCM administration experience in an enterprise environment including inventory, software deployment and patching Knowledge of industry standards Ability to work in a team environment Strong written and oral communication skills Customer focused attitude Ability to lift and move 45 pounds on a consistent basis Desired Skills: Task-oriented and require attention to detail Project task or project management experience with an industry standard project management methodology Some application packaging experience Some imaging experience with ghost/Windows Deployment Services VBScript experience Ability to exercise good judgment in determining work and problem resolution priorities and approaches Background in healthcare, preferably in a hospital environment or 24/7 environment Experience with Citrix/thin client computing a plus Ability to develop and maintain technical and process documentation Minimum Educational Requirements: High school diploma Some college or equivalent work experience Minimum Certifications: A+ certification a plus MCP certification a plus Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status. To Apply to this job go to http://www.GadBall.com or click here