* Manager, Implementation Services in Boston, MA

#72392 Customer Implementation Team Manager

This healthy, growing, stable company is leading its market space with their well-developed hosted software.

This position requires a hands-on, head-in-the-game Manager for the Implementations Team within the Professional Services engineering organization. It is very low travel (10%) since this is a hosted application, but this is a real player-coach position!

- Lead a team of six (2 implementation project managers and 4 implementation consultants). Manage entire Implementation Services delivery from kickoff through requirements phase, implementation, data migration, turnover, and ongoing support until client signoff and handoff to tech support. Based on current 100% growth, team is projected to be 12 by end of 2007.

- Fine-tune current implementation processes and standardize into a "best practices" Implementation Management procedure.

- Attract, train, lead, mentor and manage Implementation Services team and take the lead in ensuring a seamless handoff from sales to implementation services, working closely with clients to identify key business goals and schedule and coordinate implementation to meet the goals, setting client expectations properly, and completing on time and on budget.

Requires:

- This is a player-coach position and requires experience as a hands-on Manager of Implementation who has set up standardized, "best practices" implementation procedures.

- Bachelor's Degree - MBA Preferred.

- Demonstrated experience delivering mission critical technical solutions enterprise and direct management of implementation teams.

- PLUSES:

- Technical understanding of hosted services, including Outlook, Internet Explorer and Microsoft environment applications generally.

- Experience supporting/implementing CRM products is a strong plus!

If currently working with a Winter, Wyman consultant, please contact that consultant directly about this job. If not working with Winter, Wyman consultant, please INCLUDE JOB #72392 in SUBJECT LINE and email your resume as Word attachment directly to: - Thank you.

The Winter, Wyman Companies, a leading staffing firm for more than 30 years, is one of the largest and most recognized organizations in the New England staffing industry. Winter, Wyman specializes in permanent, contract and contract-to-perm staffing in Accounting & Finance, Investments & Financial Services, Human Resources, Information and Software Technology including Quality Assurance and Information Design & Delivery, as well as Technology Sales & Marketing, and Customer Support and Materials. Winter, Wyman also serves the New York market in Accounting & Finance, and the Metro DC market in the placement of cleared individuals including the DoD, Intelligence and Federal markets


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