Operational Support Representative/ I in Boston, MA

Location: Boston, MA2 MonthsEntry level administrative and operational roles. Operates according to specificprocedures and under close supervision. (Individual Contributor)Performs sorting and distribution type functions. Performs processing type functions. Develops a basic understanding of the product(s) and/or service(s) and has begun interacting with internal and external clients in order to provide support. (Distribution) Receives, sorts and distributes, incoming and outgoing mail. Performs filing and file maintenance. May research missing information. Follows established procedures. May order and maintain supplies and materials. May prepare, complete, print and/or mail system generated documents. Retrieves and sends fax, and copies. (Processing) Performs data entry. Performs standard processing functions. May perform basic research to obtain information from system. Reviews processed documents/files for accuracy and completeness. May make routine amendments to processed documents/files based on research and/or established guidlines. (Product) May interact with clients to: Obtain additional information Research Problems Determine Requests Begins to utilize product knowledge when resolving basic service requests May research issues using manuals, mainframes, imaging, PC sytems and/or otherdocumentation. Performs data entry and retrieval. To Apply to this job go to http://www.GadBall.com or click here