Help Desk Analyst I in Boston, MA

Our client has an immediate need for 4 Help Desk Analysts (Level 1) to assist with a 4 week project.

This position is for an entry level Help Desk analyst who is interested in working in a call center environment to assist in first level support questions about the client's role out of a new eBusiness suite.

Must be proficient with Windows, Cisco VPN and very Customer Service oriented.

There will be a script provided to all Help Desk consultants. Any issues off the script will be escalated to the on-site Sr. Level Technician.

This opportunity starts on Thursday, November 1st.

Work Hours: 3pm - 11pm

Please apply now. We are interviewing this week to determine the team of 4 consultants for our client.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Intermediate Windows XP, Intermediate Windows 2000 Professional, Intermediate PC Anywhere, Intermediate VPN (Virtual Private Networking).

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