Eclipsys is an award-winning innovator of health information technology solutions, providing software and services to more than 1,500 leading institutions worldwide. Today we boast revenues in excess of $300 million, have more than 2,200 employees, and provide technology solutions to all of the hospitals selected as ?America?s Best? by US News and World Report annual survey. We are driven by a vision to help set the standards for efficiency and overall quality of healthcare with the products and services we provide.
We are currently seeking a Learning Technology & Measurement Coordinator to support Eclipsys University. Candidates should have the following skills and will be based in either our Atlanta, GA or Boston, MA office.
Job Duties and Responsibilities:
Manages the day-to-day and ongoing operation, maintenance, support, usage, analysis and administration of existing technology
Performs system operation, design, maintenance and administration of existing learning technologies
Performs database maintenance and administration tasks
Oversees system analysis and improvement efforts
Partners with MIS to support application integration
Serves as primary contact to learning technology vendors
Develops and maintains employee portals and access points for ease of use and user friendliness by the appropriate end user for the learning management system (LMS) and the web conferencing tool
Provides training, support and technical assistance to end users.
Participates on the learning technology planning team to support the activities of assessing existing technologies; evaluating, proposing and selecting new technologies; and implementing solutions in a phased approach
Supports the delivery of online learning efforts for EU and other business units as needed and supports other team efforts as requested.
Manages web conferencing learning events directed by Eclipsys University
Creates sessions according to team initiatives and communicates meeting details.
Serves as back-up host and/or provides assistance as needed in customer or employee web-based sessions.
Supports learning measurement and reporting functions
Performs administrative functions
Configures new person and course records within the Learning Management System
Creates new registered user accounts within the Web-Conferencing application
Knowledge, Skills, and Abilities
Knowledge of web conferencing applications
Competence in at least one major web conferencing tool (Centra, WebEx, Interwise, etc.)
Familiarity with web conferencing event management and facilitation
Experience with VOIP (Voice over Internet) Audio in a web conference tool
Knowledge of learning management system tools
Competence with at least one major LMS or LCMS application (SumTotal, Saba, Docent, etc.)
Familiarity with industry standards (SCORM, AICC, etc.)
Knowledge of publishing, communication, and report tools preferred
Advanced knowledge of the Microsoft Office applications
Competence in Crystal Reports or other report generation tool
Familiarity with Microsoft SQL Server database technology
Competence in Windows operating system commands, practices and procedures
Ability to create and modify web pages through HTML or FrontPage
Communication and Facilitation Skills
Ability to communicate effectively with team members and stakeholders across all levels
Interpersonal support service skills
Ability to effectively communicate and partner with vendors to achieve desired outcome
Ability to resolve conflicts tactfully but effectively
Excellent verbal, nonverbal, and written communication skills
Awareness of online learning industry:
Knowledge of current and emerging trends
Knowledge of current limitations of certain types of technology
Knowledge of vendors and their standing in the industry
Project management:
Strong organizational, scheduling and planning skills
Ability to estimate effort, identify issues that impact deadlines, resolve; escalating when appropriate
Ability to juggle multiple projects simultaneously and meet deadlines within a changing environment
Ability to develop, analyze and improve documented processes and procedures.
Technology evaluation Experience: Job Entry Requirements:
Required Education:
Bachelors degree in Education, Instructional Technology, Computer Science or related field preferred; or equivalent.
Required Experience:
? Demonstrated ability to handle multiple priorities and projects in a changing environment
? Two or more years as a system administrator or analyst function for a learning system or web-conferencing technology with experience using, deploying, administering and/or managing the system
? Two or more years coordinating or facilitating training in a corporate setting, preferably with experience in a virtual environment To Apply to this job go to http://www.GadBall.com or click here
