User Support Specialist/Help Desk in Boston, MA

We are currently seeking a help desk/technical support professional to work in Boston. Our client is a global law firm with exceptional benefits.

Requirements:

- 2+ years help desk/desktop experience
- Magic ticketing experience
- strong customer service skills
- technical phone support experience
- strong Microsoft Word experience
- the ability to uderstand the urgency of the call
- understanding of a systematic approach to troubleshoot

To Apply to this job go to http://www.GadBall.com or click here