Level 1 and 2 Help Desktop Support and Customer Service in Boston, MA

High standard of customer service to communicate effectively with utmost customer service attitude, strong work ethic, as well as exemplary attendance. Focus driven with strong aptitude for trouble shooting Desktop Architecture related issues. Level 1& 2 support. Includes first-level technical support to both internal and external customers. Usually provided via telephone. Includes hands-on support of hardware and software issues, usually at the customer site. Also includes hands-on support of low-level network issues, such as password set-up and resets. -U.S. Citizen or Green Card -Excellent Customer Service Skills, strong ability to communicate effectively with utmost customer service attitude. -Strong work ethic as well as exemplary attendance required. -Hands-on support of low-level network issues, such as password set-up and resets. -Focus driven with strong aptitude for trouble shooting Desktop Architecture related issues. Level 1& 2 support. *Adept with Microsoft XP, Desktop Imaging and Creation of images a plus. Apply directly at: ?jobref=926990&referer=gad To Apply to this job go to http://www.GadBall.com or click here