Entry Level Tech Support in Boston, MA

This is an outstanding entry level position for someone who wants to begin their career in the Information Technology Field. The successful candidate will join the tech support team and be trained across all necessary technologies for the job including, internet email servers, MS Exchange, and internal company software packages. The job will consist of handling customer issues that come in throughout the day over email or phone. Must be able to engage the customer with a pleasant and helpful demeanor and have the quick thinking skills to either resolve the issue or escalate the problem to the right support person. An academic background in IT is preferred but the company will train the right person who has a sincere desire to break into the field. Full time permanent position with benefits. Experience: * Outstanding customer service skills. * IT background a great plus. * Excellent composure on phone. * Ability to learn new technology quickly. * Astute troubleshooting skills. All interested candidates should send resume and cover letter to Rick Johanson at . To Apply to this job go to http://www.GadBall.com or click here