Summary
You must include your annual salary expectation when applying for this position! No exceptions.
You will be responsible for the current management and future strategy of our Market Data Services support and delivery. This role reports to the Manager of Client Technology Services. You will direct the Enterprise Technology's Market Data Services team in leading, identifying, architecting, and resolving technical problems, vendor management, and strategic infrastructure initiatives associated with our Market Data Services delivery.
Duties/Responsibilities
- Provide strategic technical management and support of the vendor network and servers associated with our Market Data Services infrastructure
- Staff management and direct oversight of the technical MDS team including: developing and presenting staff reviews, career development, and staff issues
- Planning, validation, implementation, and support of high impact, high company investment, mission critical projects in unstructured environments
- Effectively manage internal client needs and expectations, ensuring issues are identified, resolved or escalated quickly and appropriately
- Analyze and identify areas of improvement related to technologies that will lead to value added benefit to our Market Data Services infrastructure
- Effectively manage the delivery and technical support activities associated with all Market Data Services. This includes the services of several key vendors such as Reuters, Bloomberg, Thompson, Factset, and others
- Provide upgrade path recommendations for routers, servers, switches and vendor provided circuits to improve service levels
- Analyze problems, identify the cause of the problem, implement a timely solution and develop a corrective action plan to eliminate recurrence
- Share 24x7 on-call responsibilities
- Some travel may be required
You must possess the following qualities:
- Strong interpersonal, leadership, project planning, and teamwork skills
- Directive yet collaborative leadership style
- Excellent at setting goals and providing direction
- Strong People, Project and Vendor Management skills on the Infrastructure side
- Willingness to share technical and business knowledge with team members
- Very strong customer service skills, demonstrated customer focus
- Ability to manage multiple and diverse technology issues to resolution, with minimal supervision
- Resourceful in identifying issues and being able to escalate appropriately
- Big picture thinker with the ability to problem solve and make appropriate decisions
- Self-motivator
- High-level of self-discipline and conscientiousness needed to meet responsibilities
- Strong ability to work independently with little supervision
- Strategic in focus and maintains an enterprise view
- Excellent presentation, verbal, and written skills
- Ability to take significant responsibility for multiple components of a project, product, and environment
- Ability to adjust to changing conditions
Employee Benefits
- We will reimburse relocation expenses
- Vacations - from two weeks to five weeks, based on length of service
- 11 paid holidays
- 2 paid floating holidays to be used in the summer time
- 125% Tuition Reimbursement with an A grade, 100% for a B or Pass (in a Pass/Fail course)
- PPO Health Plan/Dental Plan/Short & Long term disability/Life Insurance
- Up to 25% bonus
- Retirement & Pension Plan: Profit sharing contribution of 15% on top of your yearly compensation (Base plus Bonus), Vested from day one
- Personal Computing Reimbursement
- Commuting Expense Program
- Chartered Financial Analyst Program
Experience: You must possess the following qualities:
Strong interpersonal, leadership, project planning, and teamwork skills
Excellent at setting goals and providing direction
Strong People, Project and Vendor Management skills on the Infrastructure side
Willingness to share technical and business knowledge with team members
Very strong customer service skills, demonstrated customer focus
Ability to manage multiple and diverse technology issues to resolution, with minimal supervision
Resourceful in identifying issues and being able to escalate appropriately
Big picture thinker with the ability to problem solve and make appropriate decisions
Self-motivator
Strong ability to work independently with little supervision
Strategic in focus and maintains an enterprise view
Excellent presentation, verbal, and written skills
Ability to take significant responsibility for multiple components of a project, product, and environment
Ability to adjust to changing conditions
Required Background/Experience
Bachelor's degree in Computer Science or Business Management
10+ years experience directly related to the duties and responsibilities specified including the ability to develop and implement a strategic framework for Market Data Services
5+ years experience supervising a team of market data administrators including the delivery of performance reviews, hiring, and termination
Direct experience managing Market Data Services architectures and technical relationships with vendors such as Reuters, Thompson, and Bloomberg
Project management experience
Track record of building strong relationships with clients and vendors
Solid understanding and deep appreciation of Market Data Services products, systems, and networking
Strong working knowledge of Unix, market data service products, and vendors of services, TCP/IP, routers, and network switches
Proven track record and ability to deliver in a global environment
Strong project management skills including: formal status reports, project plans, and regular communications to the technology teams and business
Strong client support skills, clear and regular communications and status updates Experience with extensive relationship-management responsibilities
To Apply to this job go to http://www.GadBall.com or click here
