Tech Support Specialist in BOSTON, MA

Small private IT Services company based in Boston is looking for a mid level Tech Support person with great customer service skills to join their team, and depending upon experience level, manage up to two others. Candidates should have 2-3 years experience in a tech support role and be very comfortable working primarily over the phone and through emails. The successful candidate will have excellent communication skills and outstanding troubleshooting capabilities. Must be diligent in documenting cases and following up with customers promptly. Full time role (40+ hours week). Casual, but fast paced work environment located in downtown Boston.

Interested candidates should contact Rick Johanson at or call 617-439-3000 ext 62368.
Experience: * 2-3 years technical support experience minimum.
* Outstanding communication skills both written and verbal.
* Hands on HTML experience preferred.
* Must have excellent customer service skills and follow through.
* Any experience training users in software applications a plus.

For immediate consideration, please contact Rick Johanson at or call 617-439-3000 ext 62368.

To Apply to this job go to http://www.GadBall.com or click here